Senior Manager – Security and Safety

CDW

Senior manager leading CDW’s global security operations center and enterprise crisis response. Overseeing GSOC teams, technology, intelligence, budgets, and emergency continuity for a technology solutions provider.

Posted 8/5/2026full-timeVernon Hills • Illinois • 🇺🇸 United StatesSenior💰 $144,000 - $233,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strategic and operational leadership in managing a Global Security Operations Center, ensuring effective incident detection, crisis management, and compliance with regulatory requirements. Proficient in leveraging advanced security technologies and leading cross-functional teams to enhance organizational safety and response capabilities.

Highest-signal resume keywords

Global Security Operations Center ManagementCrisis Management and Incident ResponseAdvanced Security Technologies KnowledgeLeadership and Team DevelopmentRegulatory Compliance and Risk Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident ManagementThreat AssessmentCrisis ManagementSecurity Technology ImplementationPerformance Metrics DevelopmentBudget ManagementInvestigative TacticsAI-Enabled Security TechnologiesAccess Control SystemsVideo Management Systems

Soft Skills

Strong Communication SkillsDecision-Making Under PressureTeam LeadershipAdaptability in Fast-Paced Environments

Tools & Technologies

GenetecOperations CenterOpen-Source IntelligenceVendor FeedsMass Notification Solutions

Certifications & Qualifications

Genetec CertificationSecurity System Platform Certification

Industry Keywords

Emergency ResponseBusiness ContinuityISO AuditsCoworker SafetySecurity Operations Best Practices

About the role

Key responsibilities & impact

Provide strategic and operational leadership for a 24/7 Global Security Operations Center
Ensure continuous monitoring, incident detection, and coordinated response across CDW’s global enterprise
Lead enterprise incident and crisis management, including threat assessment, executive notifications, cross-functional coordination, and post-incident reviews
Facilitate executive crisis management bridge calls and coordinate C-suite leadership through incident resolution
Manage intelligence gathering and threat monitoring using Genetec / Operations Center, open-source intelligence, vendor feeds, and law-enforcement information
Oversee security communications and alerts to coworkers and leadership
Manage GSOC staffing, scheduling, training, and performance management
Manage GSOC technology platforms, monitoring systems, access control, video management, incident management, and mass notification solutions
Develop and manage GSOC budgets, vendor contracts, and service-level agreements
Partner with business units, IT, CWS, Legal, Facilities, and Business Continuity
Establish performance indicators, metrics, and reporting to measure effectiveness and drive improvement
Ensure compliance with policies, regulatory requirements, industry best practices, ISO audits, and risk assessments
Lead after-action reviews and lessons-learned initiatives
Manage the enterprise-wide Travel Safety Program
Coordinate with Federal, State, and local law enforcement agencies during emergencies
Manage GSOC analysts, operators, specialists, and contractors supporting 24/7/365 monitoring and response
Govern global emergency response for civil disturbances, bomb threats, explosions, fires, floods, workplace violence, and other business continuity disruptions
Design and coordinate installation, upgrades, and lifecycle management of enterprise electronic security systems
Establish platform standards, manage budgets, and oversee security-system projects for acquisitions, expansions, remodels, relocations, decommissions, and new construction
Serve as subject matter expert in GSOC operations

Requirements

What you’ll need

Bachelor’s degree and 7 years of experience, including at least 3 years of people leadership
Advanced knowledge of emerging security technologies, including next-generation access control, video management and analytics, identity and credentialing solutions, and technology-enabled security applications
Familiarity with investigative tactics
Knowledge of laws and practices of coworker safety
Strong written and verbal communication skills for communicating with coworkers, management, executives, and law enforcement authorities
Proven leadership experience directing coworkers and developing a cohesive team
Ability to make sound decisions during disasters or crises
Ability to prioritize multiple and changing initiatives in a fast-paced environment
Understanding of AI-enabled security technologies, including capabilities, limitations, and appropriate GSOC use cases
Genetec or other industry-leading security system platform certification(s)

Benefits

Comp & perks

Annual bonus target of 10% subject to terms and conditions of plan
Benefits overview provided at https://cdw.benefit-info.com/
Hybrid work arrangement
Professional growth and supported development
Collaborative work environment