Caterpillar Inc.

Data Engineer

• Enable enterprise adoption of Microsoft Fabric by providing technical guidance, coaching, and best practices across analytics teams.
• Develop and maintain reusable assets, including templates, reference architectures, semantic model patterns, data pipelines, and governance documentation that support enterprise-wide modernization.
• Support teams in designing and optimizing Fabric Lakehouse environments, Data Factory pipelines, Dataflows Gen2, notebooks, and medallion‑style data architectures.
• Provide subject matter expertise for Microsoft Fabric, Power BI modeling, dataset optimization, DAX best practices, workspace design, and governance policies.
• Assist business units with complex or strategic analytics use cases, including performance tuning, troubleshooting, and proof‑of‑concept development.
• Partner with central infrastructure, platform engineering, and cybersecurity teams to ensure Fabric, Power BI, and related analytics services remain secure, scalable, reliable, and well-governed.
• Create monitoring approaches, standards, and operational best practices that uplift data quality, platform health, and BI performance across the enterprise.
• Collaborate with BI, data engineering, and data architecture teams to align enterprise analytics strategy with Caterpillar’s overall digital and data transformation roadmap.
• Support incident/problem management processes and communicate findings to business and technical stakeholders.

Data Engineer – Microsoft Fabric

Data Scientist

• Responsible for answering questions regarding the Dealer Parts Orders (DPO) product-based allocation.
• Own the Parts LTF process: system architecture design, analytics solution development, and user training.
• Own the design, development and maintenance of PowerBI dashboards to deliver the forecast analytics solutions.
• Responsible for the integrity of the disaggregation of the S&OP forecast.
• Own the foundational research in leveraging Gen AI LLM models for explainable forecast initiative.
• Lead design and implementation of LLM-powered analytics insight generation to explain forecast miss.
• Own the statistical modelling for calculating forecast confidence intervals for aftermarket parts.
• Responsible for the integrity of the annual business plan disaggregation for DPO.
• Regularly and accurately maintain and update DPO systems and answer all related queries for their assigned allocations.
• Responsible for setting priorities and preparing work plan to complete broadly defined assignments and achieve desired results.
• Responsible for Value Stream Mapping for Business Process analysis and improvement.
• Responsible for Impact key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, Process Quality, etc.

Lead Data Scientist

Application Engineer

• Responsible for identifying customer solutions (DTO) outside of traditional NPI.
• Understand system interactions to enable solutions to meet Caterpillar requirements and customer deliverables.
• Gather requirements and collaborate on designs with customers and dealers.
• Work with product groups, EP, Marine, O&G to deliver quality products at the lowest possible costs.
• Collaborate with AT&ES performance engineers to understand performance tradeoffs.
• Develop project scope to address business challenges and opportunities.
• Partner with design, manufacturing, supply chain, and test to deliver new products and improve validation processes.
• Keep up-to-date on new technologies and drive continuous improvement to established techniques.

Senior Performance, Simulation, Application Engineer

Content Manager

• Lead content discovery and planning for comprehensive site refreshes, ensuring the right activities are prioritized to uncover user needs and business priorities
• Present and deliver UX content recommendations built on research and data to a diverse set of partners and stakeholders
• Develop UX content guidance for web, including concept models, content requirements, ecosystem maps, content priority guides, wireframes, content matrices, and more
• Define enterprise content standards for web, email, paid media, and AI that empower distributed teams to plan, create, and optimize high-impact content
• Develop and maintain documentation that enables teams to activate and adhere to enterprise guidelines
• Represent an informed content POV during collaborative, cross-functional working sessions
• Roll out content guidance to business units, content authors, and marketers across the organization with training sessions
• Establish content success metrics and use insights to improve performance, engagement, and customer experience
• Provide thought leadership on modular content strategy, metadata usage, GEO content strategy, and emerging digital content methodologies

Senior Content Strategist

Product Designer

• Influence product and business strategy through strong stakeholder partnerships at leadership levels.
• Lead design workshops and vision work for cross-functional teams.
• Serve as the design authority within the pod structure, guiding decisions, resolving trade-offs, and ensuring high-quality outcomes.
• Participate in UX design intake and work distribution among designers.
• Contribute to journey mapping, component library governance, and other foundational experience artifacts.
• Run design reviews and critiques to evolve and validate proposed design solutions.

Lead UX Designer, AI Experiences

Sales

• Developing detailed architecture deliverables to solve business problems.
• Designing an application's functional and technical architecture, such as High-level architecture, Technical Assessment, Data Model, Decomposing, Creating ROM, Technology Recommendations and Testing Strategies.
• Leading the evaluation, proof of technology and deployment of new technologies to add or enhance existing digital technical capabilities.
• Participating in addressing business requirements for applications and collaborating with cross-functional teams to deliver digital solutions that meet business results.
• Develop and maintain current, planned, and future state architecture blueprints.
• Lead in the identification and analysis of enterprise business drivers and requirements that drive the future state architecture.

Principal Digital Architect, Salesforce Marketing Cloud

DevOps Engineer

• Monitor and troubleshoot production and QA systems to identify and resolve performance, scalability, and reliability issues proactively.
• Participate in the on-call rotation to provide 24/7 critical incident support for eCommerce platform systems.
• Design, implement, and maintain automated processes and tools to streamline deployment and release processes.
• Collaborate with cross-functional teams to define, document, and implement operational processes, best practices, and procedures.
• Implement and maintain system monitoring tools and dashboards to provide real-time insights into system performance and identify potential issues.
• Work closely with developers to identify and fix bugs and performance bottlenecks in the application code.
• Ensure that systems and infrastructure comply with security, compliance, and regulatory requirements.
• Continuously evaluate systems and processes to identify areas for improvement and implement changes as needed.

Senior Site Reliability Engineer

Security Engineer

• Deliver cybersecurity expertise and leadership for the advancement, execution and sustainability of the Third-Party Cybersecurity Risk Management program, processes and supporting tools
• Effectively lead and motivate a team of 4-15 resources to perform to their highest potential by serving as a strong leader and role model
• Effectively balance cyber hygiene, day-to-day operations, incremental improvement, and future-focused projects in a manner which reduces risk and facilitates enterprise efforts to achieve expanded offerings, services growth, and sustainability
• Manage project planning and execution covering project charters, communications, metrics, reporting, and the overall project plan with timelines and deliverables
• Review cybersecurity language within legal contracts to ensure alignment with enterprise requirements
• Establish appropriate goals and objectives for the team in alignment with the Cybersecurity strategy and in support of overall organizational goals
• Foster collaborative working relationships with security stakeholders across Caterpillar and guide the team to provide exceptional customer experience
• Ensure third party assessment data integrity and quality control
• Regularly review and gain insights from data and metrics
• Increase awareness, understanding and integration of the program into enterprise supply chain risk management efforts

Third-Party Cybersecurity Risk Manager

Engineer

• 客户需求洞察与规格定义:调研矿山作业流程与限制,提炼功能/性能/安全需求,输出需求规格与开发优先级以及响应的迭代计划;
• 系统功能开发与 HMI 设计:实现后台调度与辅助车辆之间的交互能力(任务分配、状态展示、预警与决策提示、碰撞指导与告警、效率优化等),提升现场运营效率与安全性。
• 软硬件协同与接口管理:协调传感器/控制器/通信模块与软件算法团队,制定标准化接口与数据模型,推进模块级到系统级的集成。
• 多层级验证与确认(V&V):制定并执行 SIL/HIL/台架/现场测试计划,覆盖极端工况与边界场景,进行缺陷闭环与回归测试。
• 安全与作业规范落实:在设计与测试中贯彻风险识别与管控、应急预案与作业区规范;组织试运行阶段的安全检查与复盘。
• 客户交付与培训:为调度/运营/维护人员提供操作培训与使用指南,协同推进流程优化与变更管理。
• 工程文档与配置管理:维护需求、设计、测试、发布与操作手册等全套文档,规范版本。

Autonomy Engineer, Auxiliary Machine

Systems Engineer

• 远程遥控系统开发:远程控制架构设计,包括方向盘控制、加速/制动控制、操作界面。
• 视频流开发与集成:开发高可靠低延时的视频流传输方案,。
• 无人驾驶后台集成:实现远程控制系统与无人驾驶调度后台的无缝集成,支持模式切换与 任务协同。
• 远程控制切换与条件设计:制定远程控制切换策略及条件,确保安全、平滑过渡。
• 安全防碰撞与恢复方案:开发防碰撞逻辑,设计远程控制恢复至无人驾驶模式安全机制。
• 网络集成与安全防护:优化网络架构,保障远程控制通信的稳定性与安全性,防止网络攻 击与数据泄露。
• 系统测试与验证:制定并执行仿真、台架及现场测试计划,验证系统性能与安全性。

Truck Remote Control System Engineer

Field Engineer

• Serve as a regional conduit for communicating product health updates and own the field product problems for LMT’s.
• Assist Dealer Tech Support teams by providing timely and quality recommendations to service requests raised through Dealer Solutions Network (DSN).
• Support Dealers by undertaking field and customer site visits to gather information on reported product problems and/or to provide progress updates on ongoing projects on behalf of the Product Group.
• Work closely with internal and Dealer Equipment Management teams to monitor overall performance (including reliability, durability, maintainability and serviceability) of LMT’s.
• Promote Continuous Product Improvement (CPI) culture among internal and Dealer teams.
• Own Product Problem Management process for the assigned products. This includes consolidating product issue priorities from various Regions to represent Australasia region as part of quarterly CPI updates.
• Work with Dealer and Region contacts to gather field data and conduct preliminary analysis of reported product problems.
• Work with Region and Dealer contacts to facilitate return of failed iron to the Product or Component Groups as well as coordinate field validation of product improvements as required.
• Monitor release of Product Improvement (PIP) and Product Support Programs (PSP) and actively promote the culture of timely completion of service programs to improve product reliability and reduce commercial exposure to the enterprise.
• Support internal and Dealer stakeholders by providing recommendations on critical spares stocking in preparation for launching new product in the Region.
• Work with relevant internal stakeholders to ensure parts coverage by raising Incremental Parts Stocking Requests (IPSR) during abnormal demands due to new field problems.

Senior Product Service Engineer

Operations

• Advising dealers on product support initiatives and dealer and customer-related strategies
• Advising dealers on marketing and sales initiatives and dealer and customer-related strategies
• Drive continuous improvements in dealer capabilities aligned with product support operations excellence programs
• Ensure adequate capability and capacity are in place at the dealers to deliver services growth
• Develop and maintain in-depth knowledge of organizational products, programs, and dealer operating models
• Answer inquiries and resolve complex issues regarding business plan execution, operational improvement, and achievement of commercial targets
• Consult with dealer leadership and commercial teams to assess, challenge, and improve marketing and sales capabilities
• Govern dealer execution of programs that increase sales effectiveness and improve customer experience

Product Support Representative – Power & Energy

Business Intelligence Developer

• Lead the development of the APD Metrics Dashboard, in collaboration with Global and APD teams to provide insights, co-ordinates the annual updating and monthly results inclusion.
• APD co-ordinator for the annual target setting governance process, work with Global, Industry teams, provide summary and updates to the APD team.
• Design and develop analytical tools (dashboards) with Global IT, provide business insights to enable team efficiencies and strengthen governance processes.
• Provide leadership team with actionable insights for leadership reviews materials; in support of driving profitable growth.
• Synthesize data to highlight critical areas for improvement and recommendations.
• Drive collaboration on key strategic discussions relating to data & insights through APD forums, ensure alignment across APD.
• Lead strategic data & insights consulting projects.

Business Intelligence Consultant

• Analyze digital product adoption and usage data to identify gaps, trends, and opportunities for improvement
• Develop actionable insights and recommendations to support digital adoption initiatives
• Support the execution of customer and dealer adoption campaigns by clearly explaining insights and recommended actions
• Support senior leaders and consultants by fulfilling data and insight requests, preparing high‑level summaries and concise reports
• Identify and document business and user requirements related to digital product adoption
• Translate business requirements into clear analytical and technical inputs for senior analysts and technical teams
• Collaborate closely with cross‑functional and regional stakeholders in a matrix organization across EAME

Business Intelligence Analyst

Learning and Development

• Developing and delivering training programs; ensuring that courses and materials are relevant to the organization's customer service processes.
• Gathering customer service performance data to measure success of the training programs; monitoring ROIs and taking appropriate measures to improve training effectiveness.
• Reviewing and maintaining training materials to ensure compliance with organizational policies and procedures.
• Analyzing new training methods, tools and content options to determine the feasibility of use and application in future customer service training programs.
• Consulting business partners on training requirements.
• Develop dealer practice library & governance.