Castle Trust Bank

Administration

• Support the end-to-end management of mortgage applications.
• Act as a key point of support throughout the mortgage application journey.
• Help progress cases from initial review through to search, underwriting and completion.
• Work closely with colleagues, brokers and wider stakeholders to ensure applications are managed efficiently.
• Resolve queries promptly and provide a high-quality service to customers.
• Maintain standards, supporting business and regulatory requirements.

Mortgages Administrator

Financial Planning and Analysis

• Own the preparation and integrity of financial statements and associated disclosures
• Maintain and develop Group Accounting Policies and technical accounting interpretations
• Analyse and interpret financial results to support senior stakeholders including FD, CFO and CEO
• Support reporting to senior executives, stakeholders and Board committees
• Oversee complex financial models including hedge accounting, effective interest rate and amortised cost calculations
• Ensure robust governance, monitoring and ongoing enhancement of accounting models
• Lead technical accounting updates and implementation of new reporting standards
• Provide technical expertise across key accounting matters impacting the Bank
• Manage Stage 3 individually assessed impairment models for defaulted property loans
• Partner with Property and Finance leadership to ensure appropriate provisioning and governance
• Support oversight and challenge of impairment methodologies and outcomes
• Own the Finance control risk assessment framework
• Facilitate key governance committees including Impairment & Evaluation Committee and Accounting Policy & Regulatory Reporting Committee
• Design and implement controls to ensure accuracy in financial data and calculations
• Drive continuous improvement across finance systems and processes
• Lead the end-to-end audit process (year-end and interim)
• Maintain and manage relationships with external auditors and advisors
• Ensure timely resolution of audit findings and technical accounting matters
• Lead, develop and mentor a team of qualified and part-qualified accountants
• Provide clear direction, performance feedback and development support
• Build a high-performing, collaborative and accountable finance team culture

Senior Financial Accounting Manager

QA Engineer

• Conduct quality assurance reviews across operational processes using agreed methodologies.
• Complete call, case and process assessments to evaluate customer outcomes, regulatory compliance and process adherence.
• Participate in calibration activities to ensure consistency and accuracy of QA assessments.
• Identify trends, themes and emerging risks through QA reviews.
• Provide clear, constructive and evidence-based feedback to support performance improvement.
• Maintain accurate records of QA findings in line with governance requirements.
• Support the production of management information and reporting through accurate data capture and analysis.
• Contribute to the continuous enhancement of QA frameworks, processes and templates.
• Support the day-to-day delivery of First Line Operational Risk activities.
• Assist with: Incident and breach logging, Issue assessment and triage, Root Cause Analysis (RCA), Remediation tracking, Evaluation of remediation effectiveness.
• Ensure incidents and issues are accurately recorded and escalated where appropriate.
• Monitor remediation progress and highlight overdue or at-risk actions.
• Identify recurring issues, emerging risks and control weaknesses across the business.
• Support colleagues in understanding and managing operational risks.
• Contribute to thematic reviews, analysis and reporting.
• Produce high-quality management information and reporting for governance forums.
• Collaborate closely with Operations, Risk and Compliance teams.
• Provide meaningful data and insight to support decision-making.
• Support internal audits, regulatory reviews and assurance activities where required.

Quality Assurance Specialist, Operational Risk

Risk

• Lead the development and delivery of the Bank’s prudential risk framework
• Own and deliver core prudential documents including ICAAP, ILAAP and Recovery Plan
• Ensure governance, regulatory compliance and alignment across capital and liquidity frameworks
• Provide insight, challenge and coordination across prudential activities
• Monitor and interpret changes in prudential regulation impacting capital and liquidity frameworks
• Conduct horizon scanning in collaboration with Risk and Compliance teams
• Ensure changes to regulatory interpretations are implemented effectively
• Present updates and insights at governance forums
• Provide prudential risk expertise and challenge across credit, market, liquidity and operational risk assessments
• Analyse capital and liquidity movements under different scenarios
• Prepare prudential MI for senior governance forums

Risk Manager

• Support the Senior Accountant in the preparation of financial statements and profit verification for Group companies
• Act as a key contact for external auditors on technical and modelling matters
• Prepare and maintain technical accounting papers
• Review and enhance the control framework around financial models supporting monthly and statutory reporting
• Research changes to IFRS and assess their impact on the business
• Run and analyse the Stage 3 Property IFRS 9 model, explaining key movements and drivers
• Prepare discounted cash flow models for IFRS 9 impairment, supporting provisions for individually assessed property cases
• Prepare and operate hedge accounting models, producing accounting entries and supporting monthly reporting outputs
• Prepare and run amortised cost and Effective Interest Rate (EIR) models to calculate interest income, fee amortisation and balances
• Monitor and continuously develop key Finance models, including amortised cost, EIR, conditional prepayment curves and hedge accounting
• Prepare management information on a monthly basis for review by senior stakeholders. Provide relevant analysis and be receptive to challenge and review comments

Finance Analyst

Director

• Define and deliver the long-term strategy for the Savings and investment proposition
• Identify growth opportunities including new products, markets and partnerships
• Translate strategy into clear, deliverable plans aligned to the Bank’s objectives
• Own end-to-end product performance including pricing, margins and financial outcomes
• Work closely with Treasury and Finance to optimise balance sheet performance
• Monitor market trends and competitive positioning
• Lead market analysis and insight development
• Use customer data to enhance customer journeys and outcomes
• Champion a customer-first approach
• Lead and develop high-performing Product and Pricing teams
• Foster a culture of innovation, accountability and continuous improvement
• Collaborate across the organisation
• Oversee marketing strategy and performance
• Drive effective distribution channels
• Align targeting, proposition and brand positioning
• Ensure compliance with regulatory and conduct frameworks
• Manage product risks and governance processes
• Provide clear oversight and reporting to senior stakeholders

Director of Savings

• Preparation of data analysis of capital, credit & liquidity risks as well as financial information which we report to the UK financial regulator.
• Continuous improvement of existing processes and participate in the research and implementation of new business, regulatory and system changes.
• Documentation of procedures. Preparation and maintenance of accurate and detailed desktop procedures.
• Automation of reporting. Using the existing regulatory reporting system (WIRES) to deliver an automated solution. This will involve significant work to develop underlying data accuracy and delivery.
• Develop regulatory knowledge. Develop a strong understanding of the regulations around the Castle Trust product set to establish the team as a centre of excellence within the business for all questions related to the regulations and reporting.
• Over time, you will have the opportunity to gain broad exposure to core areas of the Finance function within the Bank. After 12-18 months, you will have the opportunity to rotate through a number of key teams, gaining invaluable hands-on experience and developing a robust skill set that will serve as the foundation for a successful career in Finance.

Finance Graduate

Chief Marketing Officer

• Support the growth of our Savings, Property and Retail Finance business units
• Plan and deliver multi-channel campaigns
• Create engaging content and drive brand awareness
• Analyze campaign performance and make data-driven recommendations for improvement
• Monitor digital performance using tools such as Google Analytics, SEMrush and Hotjar
• Manage updates to marketing materials and communications (online and offline)
• Develop new collateral to support product launches and campaigns
• Collaborate closely with internal teams and external agencies
• Coordinate events such as roadshows, exhibitions and social events
• Create visual content including graphics and video assets

Marketing Executive

Analyst

• Support strategic growth initiatives across the Bank
• Evaluate, execute, and integrate mergers, acquisitions, divestments and strategic investments
• Collaborate across the organisation to identify opportunities, analyse investment cases and support delivery of initiatives that drive long-term value
• Prepare high-quality materials for Executive Committee, Board and investor meetings
• Support evaluation and execution of M&A transactions, divestments and strategic investments
• Work closely with business areas to identify strategic growth opportunities and improvement initiatives
• Develop and maintain robust financial models (DCF, comparable company analysis, precedent transactions)
• Analyse target company financials, forecasts and key value drivers
• Support valuation assessments and investment recommendations
• Provide clear, data-driven insights to inform strategic decisions
• Support financial due diligence processes
• Assist with integration planning and synergy identification/tracking
• Support post-acquisition performance monitoring and reporting
• Help ensure alignment between deal assumptions and post-close execution

Corporate Development Analyst

Manager

• Delivering high-quality IT services across the organisation
• Managing internal Desktop and Application Support teams
• Overseeing third-party IT suppliers
• Ensuring services meet agreed SLAs
• Developing and maintaining ITIL-aligned processes
• Tracking performance through KPIs
• Driving continuous service improvement
• Managing major incidents and root cause analysis
• Developing ITSM processes
• Effective management of the IT service desk and core systems teams
• Maintaining Service Improvement Plans
• Producing clear service performance metrics for the business