Carrier

Manager

• Lead a highly skilled team of technical service managers and technical service advisors located across North America.
• Provide advanced troubleshooting assistance and technical expertise to the direct report team, sales team, and customers.
• Gather and analyze data from multiple sources relevant to solving technical issues.
• Utilize team to develop and deliver multi-day, hands-on, technical installation, and service training for internal and external customers, focusing on system overview, installation, commissioning, start-up, troubleshooting, and controls.
• Develop technical training materials for meetings and distributor/dealer events.
• Work closely with engineers, factories, and product managers to refine and enhance the product offering.
• Implement systems, tools, and processes to increase the effectiveness of the technical service team.
• Support and implement corporate policies and objectives.
• Track and report monthly department expenses.

Technical Service Manager

Systems Engineer

• Collect and analyze emerging trends in Data Center build and operation
• Assess customer needs (hyperscalers, colos, others) and understand the technical solutions from competition
• Understand elements of product / system differentiation combining HVAC equipment and controls
• Analyze trade-offs
• Translate needs into a strategy for products and solutions offering
• Define the solution architecture and derive system level requirements
• Breakdown system technical requirements into sub-system technical requirements
• Drive enterprise level design synergies through the development of global platforms and solutions
• Collaborate effectively with customers, product management, and various global stakeholders to align technical requirements and create a scalable, cost-efficient solution
• Foster strong relationships with stakeholders across the business to ensure alignment and successful implementation of Data Center projects

Director, Systems Engineering – Data Centers

Account Manager

• Conduct market analysis and identify key customer targets.
• Develop and implement strategic plans to achieve sales targets in assigned territory.
• Develop and maintain owner relationships with retail partners that operate in more than one State or major market in the case of Canada and Mexico.
• Influence design standards and projects for direct and indirect sales opportunities.
• Use procurement contracts and other sales tools to increase equipment, service, and controls sales.
• Oversee Retail sales activities and resources within sales channels.
• Collaborate with local Carrier Commercial Sales, Service, and Controls teams on sales strategies that improve Carrier’s overall competitive position.
• Track project activity keeping internal team members and external customers informed.
• Update Salesforce with customer contact information and unique requirements including but not limited to, product configurations, and prototypes where applicable.
• Provide technical and product training to key customers.
• Communicate and cooperate across business functions.

Strategic Account Manager

Sales

• Promotion and sales development of Viessmann products in the assigned Territory
• Provide product assistance to customers and stakeholders regarding equipment selection, replacement parts identification, the substitution of alternative parts, etc.
• Maintain contact with all customers, active and potential, in the assigned territory (wholesalers, contractors, etc.) to maintain a consistently high level of product awareness
• Maintain and expand customer base from Auburn to Western NY boundary
• Call on all Trade Accounts to increase market share
• Establish Viessmann as market leader in the territory

Residential Sales Associate

Business Development Rep

• Identify and set strategic direction for the Federal sales team and sales support staff
• Conceive and assist the team to execute sales strategies using a consultative selling model
• Analyze and prioritize financial goals and strategic objectives
• Develop, manage and own relationships with key Federal Agency and utility company personnel
• Manage the Federal sales process internally and work with leaders across NORESCO functional areas to identify necessary resources and resource planning
• Act as a Trusted Advisor in the Federal marketplace, leveraging relationships with DoW and Federal civilian agency customers
• Expand NORESCO’s business footprint by evaluating teaming and partnering relationships
• Attend industry specific tradeshows and events such as Energy Exchange
• Actively participate in industry associations and networks to assist in building the NORESCO brand and identity
• Assist with proposal development efforts, analysis of solicitations and competition analysis of opportunities
• Track and report on key Federal business results and trends
• Lead the Federal sales team to close business and meet annual sales goals
• Commit yourself to operate with the highest level of ethics and integrity with all colleagues and customers

Director, Federal Business Development

• Achieve annual sales, gross margin and market share targets set by management.
• Lead and grow assigned territory and business through existing and new accounts by identifying potential customers and building solid long-term relationships.
• Routinely call on and support our customers, which include Mechanical Contractors, Consulting Engineering firms and Facility Owners / Developers (School Districts, Universities, Hospitals, Private Corporations, etc.).
• Follow-up and close work with customers by assisting with bid day operations and handling post-sale submittal and order entry work.
• Execute take-offs and quotes.
• Promote Carrier’s line card of products, attend trade shows, and marketing events, supporting our local educational efforts, etc.
• Assist with project management duties once the equipment has shipped to the customer including cash collection and accounts receivable responsibilities.

HVAC Sales Training Program

Data Analyst

• Serve as the primary analytics point of contact for the Applied Equipment business, owning intake, prioritization, and backlog management for analytics requests
• Product‑manage existing and new Applied analytics assets, ensuring dashboards remain accurate, relevant, and aligned to evolving business needs
• Translate Applied business questions, strategic initiatives, and improvement opportunities into clear analytics requirements, user stories, and prioritized deliverables
• Support Applied Sales, Strategy, and Operations with analysis such as go‑to‑market insights, performance tracking, channel analytics, and KPI reporting
• Perform rapid, high‑impact analysis using existing data models, dashboards, and tools to answer Applied business questions
• Develop, enhance, and maintain KPIs, dashboards, and reporting that provide visibility into Applied performance and outcomes
• Storytell insights through executive‑ready presentations, dashboards, and written narratives that drive decisions and action
• Act as the business subject matter expert for Applied KPIs, definitions, and metric interpretation
• Partner with Analytics Governance and Digital teams to ensure KPI consistency, change control, and alignment with enterprise standards
• Distinguish between net‑new analytics investments and enhancements to existing funded solutions, ensuring efficient use of Digital and Analytics resources
• Provide post‑deployment dashboard support, including data interpretation, question resolution, and usage guidance, closing the gap between delivery and sustained adoption

Product Owner – Data Analyst, Applied – Commercial HVAC Equipment

Growth Marketing

• Own execution of aftermarket growth strategy across regions of service agreement, repair, modernization, parts, and rental business.
• Lead development of strategic roadmap and ensure effective strategy for growth.
• Influence stakeholders in sales, growth, service engineering, field operations, digital foundry, and product management.
• Partner with regional stakeholders to drive aftermarket growth strategy.

Associate Director – Aftermarket Growth Strategy

• Serving as the primary finance partner for NPI programs, owning product cost models, cost targets, and financial risk assessments.
• Leading cost reviews throughout the product lifecycle and ensuring alignment with engineering, supply chain, and operations.
• Evaluating design alternatives, manufacturing strategies, and sourcing decisions to optimize cost, quality, and schedule.
• Managing cross‑functional cost initiatives and coordinating with program managers to integrate financial insights into project schedules and executive reviews.
• Identifying risks and opportunities early, proposing mitigation strategies, and influencing program direction.
• Developing and maintaining detailed cost models, including BOM analysis, labor and overhead modeling, and scenario planning.
• Performing variance analysis across material, labor, and manufacturing costs, identifying root causes, and driving corrective actions.
• Monitoring cost performance against targets and forecasting impacts to product margins and financial plans.
• Partnering with engineering, supply chain, and operations to evaluate design‑for‑cost opportunities and validate sourcing and manufacturing strategies.
• Leading FP&A activities including forecasts, budgets, and performance reviews, while managing investment portfolios for new product development.
• Preparing senior‑leadership‑level presentations on cost performance, investments, and financial risks.
• Conducting productivity and efficiency analyses to identify long‑term structural cost improvements.
• Presenting complex financial analyses with compelling executive storytelling to influence strategic decisions.

Sr Manager, DC Cost Optimization

Product Manager

• Own the digital strategy and multi-year roadmap across DLS and VRF
• Lead and develop a team of Product Managers
• Deliver scalable, reliable digital capabilities at global scale
• Drive measurable business outcomes — not just ship features
• Influence hardware, controls, and connectivity decisions early in product development
• Identify convergence and reuse opportunities across product lines
• Define a 2– 3-year digital vision across DLS and VRF aligned to residential and light commercial growth strategy
• Identify high-impact opportunities in predictive analytics, remote diagnostics, AI optimization, and energy intelligence
• Shape domain-level differentiation through software and connected services
• Align with broader Carrier digital platform and data initiatives
• Establish disciplined roadmap governance across multiple workstreams
• Oversee backlog prioritization and release sequencing
• Ensure technical scalability, reliability, and performance
• Balance speed with operational rigor
• Define and own domain-level KPIs tied to connected penetration, adoption, service efficiency, and revenue enablement
• Build and defend business cases for digital investments
• Partner with Commercial and Finance leaders to deliver measurable ROI
• Drive connected asset growth across both portfolios
• Engage deeply in architecture decisions across firmware, IoT connectivity, APIs, cloud platforms, and enterprise integrations
• Ensure seamless integration into Carrier’s broader digital ecosystem (Smart Home App, Service Tools, Portals, Analytics Platforms)
• Champion scalable, reusable platform components
• Lead, coach, and elevate Product Managers
• Raise the bar on product discovery, prioritization, and outcome accountability
• Build a culture of ownership, clarity, and disciplined execution

Senior Manager, Digital Product Management – Ductless and VRF Digital Solutions

Financial Planning and Analysis

• Lead the preparation of Business Plan (BP) and Forecast (FC) processes for P&L and Operating Capital, including month-end closing, analysis, and validation of actuals for both P&L and Balance Sheet.
• Deliver value-added analysis to support the planning process and provide Senior Management with actionable insights for decision-making.
• Co-own all Iberia reporting requirements, including variance analysis and causal explanations.
• Manage communication with the International Office and supply points (local/EU) regarding all matters affecting P&L/BS, forecasting, and reporting processes.
• Prepare Forecast Estimates, providing Senior Management with a clear view of: Profitability trends across the year, Return on Investment analysis, Target achievement.
• Establish routine communication with key stakeholders to proactively identify potential risks and opportunities throughout the year.

FP&A Analyst

• Overseeing supplier selection and contract negotiation
• Partnering with internal clients and stakeholders to identify sourcing needs and improve sourcing strategy
• Contributing to all phases of the Product Development Life Cycle, from design to implementation, testing, release and sustaining
• Leading cost reduction efforts by identifying material productivity opportunities, conducting spend analysis, and implementing value engineering initiatives
• Developing and executing category strategies that align with business objectives
• Collaborating with internal stakeholders (e.g., engineering, operations, finance)
• Identifying and mitigating supply chain risks through diversification, contingency planning, and sustainability initiatives
• Building and maintaining robust supplier relationships through regular performance reviews

Associate Manager – HX & Valves

• Develop systems architectures in the area of connectivity.
• Collaborate on drafting requirements for IoT platforms.
• Act as the technical and organizational point of contact for our customers.
• Keep customer requirements in focus.
• Support the Head of Sales in preparing technical specifications.

Senior Systems Engineer — IoT Systems

Field Engineer

• Durchführung von Inbetriebnahmen und Wartungen unserer Wärmepumpen bei Endkundinnen, Endkunden und Anlagenbetreiber:innen
• Serviceorientierte Beratung unserer Kund:innen von Heizungsbetrieben telefonisch und vor Ort zur Sicherung unserer Kundenzufriedenheit
• Unterstützung Ihrer Kolleg:innen im technischen Außendienst im erweiterten Umkreis Ihres Einsatzgebietes
• Übernahme des Bereitschaftsdienstes mit dem Ziel, unseren Kundinnen und Kunden schnellstmöglich zu helfen

Servicetechniker im Außendienst, München

• Perform commissioning and maintenance of our heat pumps at end customers and plant operators
• Provide service-oriented advice to our customers from heating companies, both by phone and on-site, to ensure customer satisfaction
• Support your colleagues in the field service across an extended radius within your deployment area
• Participate in on-call duty with the aim of assisting our customers as quickly as possible