Carnegie Learning

Account Manager

• Qualify opportunities and schedule presentations through discovery calls and product demonstrations.
• Achieve weekly, monthly, and yearly metrics relating to customer outreach, new business opportunity generation, presentations scheduled, renewals, and other sales-related targets.
• Utilize Salesforce, and HighSpot to conduct account research, communication and quoting
• Develop strong relationships with current customers and continually provide status updates and value adds to ensure renewal.
• Attend product training and develop an understanding of all of our product offerings.
• Implement and execute sales projects and campaign activities, as needed.
• Escalate appropriate issues to a specialist(s) or supervisor(s) when necessary.
• Maintain product & system knowledge of SFDC, HighSpot, Oracle, and other sales tools.
• Create, organize, schedule, host, and deliver (in some cases) quarterly status and data meetings for all customers.
• Communicate with Account Executives and other departments to problem solve, troubleshoot, facilitate, coordinate and collaborate on sales-related activities.
• Performs other duties as assigned or apparent to ensure business and sales success, which may include, but are not limited to: Sampling requests, Quoting/ cost proposals, Narrative proposal development for existing customer upsells and new business over 100K, Coordination of sales presentations and or training with Sales Enablement, Customer Success or Professional Learning

Account Executive

• Attain and surpass sales goal with the proven ability to "advance" the sale and build customer relationships to maintain and expand market penetration
• Create and execute marketing and strategic territory plans, with excellent organization and follow-through
• Identifies and maximizes client opportunities, promoting the value of Carnegie Learning educational products and services.
• Reviews market analyses, monitors competitive activity and proactively identifies customer needs.
• Regularly calls on district, school leadership and state departments of education to deliver sales presentations, performance check-ins and identify opportunities to expand the relationship.
• Works collaboratively with colleagues to identify and implement customized educational solutions that support each clients business strategies and needs.
• Prepares and presents recommendations to district or school leadership that are aligned with client expectations and consistent with the Carnegie Learning brand.
• Negotiate agreements for services, programs and pricing within assigned account base.
• Maintain world-class stakeholder management, ensuring top quality communication and alignment of mutual business goals between clients and Carnegie Learning.
• Drives and maintains high customer service levels within assigned account base.
• Work remotely while traveling up to 50- 75% of the time - by ground or air transportation - includes overnight stays

Sales Development Rep

• Work closely with Sales Teams (SDRs/Account Executives/Account Managers) in all facets of the sales process.
• Proactively use research, lead databases, and prospecting tools to find potential customers who fit the target profile based on territory focus.
• Execute on various outbound lead generation campaigns via email & cold calling.
• Engage and qualify responses.
• Schedule qualified meetings for Account Executives.
• Utilize Salesforce to establish active communication and engagement with prospects and to generate new opportunities.
• Maintain accurate records, logging interactions, and activities as you engage with prospects and customers.
• Report results to the Manager of Sales Development on a weekly, monthly, and quarterly basis.
• Attend product training and develop an understanding of our product offerings.
• Collaborate with sales teams, bringing innovative lead generation ideas to weekly meetings.
• Handle inbound leads, when directed by Manager and Account Executives.
• Assist with sales projects and campaign activities, as needed.
• Be a team player and willing to wear multiple hats to support the needs of a dynamic, rapidly growing company.
• Perform other duties as assigned or apparent.

Sales Development Representative

Learning and Development

• Delivering High-Quality Professional Learning through facilitating engaging professional learning workshops centered on Carnegie Learning products
• Facilitating intentional adult learning experiences anchored in clear learning intentions, active participant thinking, and explicit connections to classroom practice
• Preserving time for reflection, discourse, and application to ensure learning transfers meaningfully into classroom implementation
• Delivering intentional and impactful, job-embedded professional learning to teachers and campus leadership (formal coaching cycles, collaborative lesson cycles, lesson internalization support, collaborative planning (PLC) facilitation, etc.)
• Facilitating reflective, evidence-based coaching cycles that surface teacher thinking, anchor conversations in classroom artifacts and student evidence, and build clear continuity from visit to visit
• Cultivating teacher ownership of instructional goals by creating space for reflection, agency, and accountability over time.
• Upholding Carnegie Learning’s core commitments in every interaction

Professional Learning Specialist, Mathematics – Part-Time

• Delivering High-Quality Professional Learning
• Building deep customer partnerships with teachers and leaders in your assigned accounts and using those partnerships to ensure successful implementation of Carnegie Learning mathematics products and to foster best practices
• Delivering engaging professional learning workshops; including, but not limited to, initial implementation workshops, mathematics academies, and virtual workshops
• Delivering intentional job-embedded professional learning; including, but not limited to, formal coaching cycles, demonstration lesson cycles, co-teaching, lesson planning, PLC facilitation, etc.
• Designing and delivering custom professional learning workshops according to the needs of individual PL partners
• Demonstrating a proactive approach to identifying risks to implementation success and developing effective action plans for resolution, collaborating with others where appropriate
• Strategically setting goals at the beginning of each PL partnership, collecting data as you support teachers and leaders, and using that data to track on the partnership goals throughout the mathematics implementation
• Supporting the sales team in pre- and post- sales environments including regular communication with your Account Executive, proposal design, pre-sales discussions, occasional formal presentations, and supporting pilot opportunities with professional learning activities
• Actively forecasting current and future service deliverable goals (weekly) for your assigned professional learning partner accounts
• Developing correlations, custom curriculum, rubrics and/or other documents to support specific professional learning partner needs
• Developing and using collaborative relationships within and across departments in order to influence product development, contribute to marketing and thought leadership efforts, etc. as a representation of our teachers and leaders

Manager, School Partnerships – Literacy, ELA

• Managing School Partnerships by building and sustaining customer partnerships with teachers, building-, and district-level leaders, and instructional coaches.
• Communicating regularly with leaders at multiple levels to ensure transparency, garner support, and build capacity.
• Demonstrating a proactive approach to identifying risks and developing effective action plans for resolution.
• Collaborating to set partnership goals, collecting and analyzing data to track progress, and using that data to inform ongoing work.
• Facilitating engaging professional learning workshops centered on Carnegie Learning products, best practices in teaching, and content expertise.
• Delivering intentional and impactful, job-embedded professional learning.
• Following the Professional Learning process in all aspects of delivery and ensuring timely completion of all documentation.
• Regularly reviewing customer feedback to identify areas of growth and ensure the highest-quality delivery of professional learning. Performing other duties as assigned or apparent.

Manager of School Partnerships – School Year

Product Manager

• Craft and champion a multi-year product strategy and roadmap for our Literacy/ELA product line.
• Mentor and support your team, helping them develop strong product thinking and execution skills.
• Partner closely with Engineering, UX, Marketing, and Sales to stay aligned on priorities and ensure smooth delivery.
• Lead discovery to understand customer needs, market opportunities, and the competitive landscape.
• Make smart decisions about where to invest based on customer impact, business value, and ROI.
• Work with your team to turn strategy into clear, actionable team deliverables.
• Monitor key metrics like adoption, revenue, and customer satisfaction — and use what you learn to inform next steps.
• Contribute to annual planning, including budgets and resource needs.
• Represent the Literacy/ELA product line in leadership conversations and serve as a thought leader internally and externally.

Director of Product Management, Literacy/ELA

Content Marketing Manager

• Use your classroom experience
• Incorporate classroom experience, best pedagogical practices, and knowledge of literacy instructional materials into all day to day activities for content area instruction with colleagues, teachers, and leaders
• Demonstrate a deep understanding of Carnegie Learning products and solutions, and their placement in the market
• Stay informed of current industry trends; actively identify opportunities for learning; learn and apply new concepts to improve performance; share information with others
• Collaborate as a strategic partner in a targeted region to increase literacy sales
• Support prospecting efforts in collaboration with local sales teams
• Present focused presentations of Carnegie Learning literacy products to state and local review committees for adoptions and pilots
• Travel to adoption presentations to help close business
• Use consultative selling and active listening skills to win business opportunities and align product offerings with customer needs
• Provide exemplary customer service by building relationships, investigating problems, developing solutions, and making recommendations to management and editorial teams
• Collaborate with the product team on special and ongoing projects
• Participate in pre-work and market study of new instructional solutions as needed
• Remain knowledgeable of competition in the content area(s), alter messaging based on competitors strengths and weaknesses
• Help Vice President to judge the effectiveness of sales activities, strategies, and tools
• Provide accurate and detailed information about content and educational trends that impact revenue
• Effectively collaborate with internal team members and stakeholders including Sales, Product, Professional Learning, and Marketing

Content Specialist, Literacy

• Use your classroom experience
• Incorporate classroom experience, best pedagogical practices, and knowledge of math instructional materials into all day to day activities for content area instruction with colleagues, teachers, and leaders
• Demonstrate a deep understanding of Carnegie Learning products and solutions, and their placement in the market
• Stay informed of current industry trends; actively identify opportunities for learning; learn and apply new concepts to improve performance; share information with others
• Collaborate as a strategic partner in a targeted region to increase math sales
• Support prospecting efforts in collaboration with local sales teams
• Present focused presentations of Carnegie Learning math products to state and local review committees for adoptions and pilots
• Travel to adoption presentations to help close business
• Use consultative selling and active listening skills to win business opportunities and align product offerings with customer needs
• Provide exemplary customer service by building relationships, investigating problems, developing solutions, and making recommendations to management and editorial teams
• Support sales and customer satisfaction by curating materials, presentations, handouts, standards correlations, etc.
• Collaborate with the product team on special and ongoing projects
• Participate in pre-work and market study of new instructional solutions as needed
• Remain knowledgeable of competition in the content area(s), alter messaging based on competitors strengths and weaknesses
• Help Vice President to judge the effectiveness of sales activities, strategies, and tools
• Provide accurate and detailed information about content and educational trends that impact revenue

Content Specialist, Math

• Attain and surpass sales goal with the proven ability to "advance" the sale and build customer relationships to maintain and expand market penetration
• Create and execute marketing and strategic territory plans, with excellent organization and follow-through
• Identifies and maximizes client opportunities, promoting the value of Carnegie Learning educational products and services.
• Reviews market analyses, monitors competitive activity and proactively identifies customer needs.
• Regularly calls on district, school leadership and state departments of education to deliver sales presentations, performance check-ins and identify opportunities to expand the relationship.
• Works collaboratively with colleagues to identify and implement customized educational solutions that support each client's business strategies and needs.
• Prepares and presents recommendations to district or school leadership that are aligned with client expectations and consistent with the Carnegie Learning brand.
• Negotiate agreements for services, programs and pricing within assigned account base.
• Maintain world-class stakeholder management, ensuring top quality communication and alignment of mutual business goals between clients and Carnegie Learning.
• Drives and maintains high customer service levels within assigned account base.
• Work remotely while traveling up to 75% of the time - by ground or air transportation - includes overnight stays.

• Delivering High-Quality Professional Learning
• Building deep customer partnerships with teachers and leaders in your assigned accounts
• Delivering engaging professional learning workshops
• Delivering intentional job-embedded professional learning
• Designing and delivering custom professional learning workshops according to the needs of individual PL partners
• Demonstrating a proactive approach to identifying risks to implementation success and developing effective action plans for resolution
• Strategically setting goals at the beginning of each PL partnership
• Supporting the sales team in pre- and post- sales environments including regular communication with your Account Executive
• Actively forecasting current and future service deliverable goals for your assigned professional learning partner accounts

Manager of School Partnerships, Literacy/ELA

• Delivering High-Quality Professional Learning
• Building deep customer partnerships with teachers and leaders in your assigned accounts and using those partnerships to ensure successful implementation of Carnegie Learning mathematics products and to foster best practices
• Delivering engaging professional learning workshops; including, but not limited to, initial implementation workshops, mathematics academies, and virtual workshops
• Delivering intentional job-embedded professional learning; including, but not limited to, formal coaching cycles, demonstration lesson cycles, co-teaching, lesson planning, PLC facilitation, etc.
• Designing and delivering custom professional learning workshops according to the needs of individual PL partners
• Demonstrating a proactive approach to identifying risks to implementation success and developing effective action plans for resolution, collaborating with others where appropriate
• Strategically setting goals at the beginning of each PL partnership, collecting data as you support teachers and leaders, and using that data to track on the partnership goals throughout the mathematics implementation
• Supporting the sales team in pre- and post- sales environments including regular communication with your Account Executive, proposal design, pre-sales discussions, occasional formal presentations, and supporting pilot opportunities with professional learning activities
• Actively forecasting current and future service deliverable goals (weekly) for your assigned professional learning partner accounts
• Developing correlations, custom curriculum, rubrics and/or other documents to support specific professional learning partner needs
• Developing and using collaborative relationships within and across departments in order to influence product development, contribute to marketing and thought leadership efforts, etc. as a representation of our teachers and leaders
• Performing other duties as assigned or apparent

Manager, School Partnerships – Literacy (ELA)

• Use your classroom experience
• Incorporate classroom experience, best pedagogical practices, and knowledge of world language instructional materials into all day to day activities for content area instruction with colleagues, teachers, and leaders
• Demonstrate a deep understanding of Carnegie Learning products and solutions, and their placement in the market
• Stay informed of current industry trends; actively identify opportunities for learning; learn and apply new concepts to improve performance; share information with others
• Support Carnegie Learning sales teams
• Collaborate as a strategic partner in a targeted region to increase world language sales
• Support prospecting efforts in collaboration with local sales teams
• Present focused presentations of Carnegie Learning world language products to state and local review committees for adoptions and pilots
• Travel to adoption presentations to help close business
• Use consultative selling and active listening skills to win business opportunities and align product offerings with customer needs
• Provide exemplary customer service by building relationships, investigating problems, developing solutions, and making recommendations to management and editorial teams
• Support sales and customer satisfaction by curating materials, presentations, handouts, standards correlations, etc.
• Collaborate Internally
• Collaborate with the product team on special and ongoing projects
• Participate in pre-work and market study of new instructional solutions as needed
• Remain knowledgeable of competition in the content area(s), alter messaging based on competitors strengths and weaknesses
• Help Vice President to judge the effectiveness of sales activities, strategies, and tools
• Provide accurate and detailed information about content and educational trends that impact revenue
• Effectively collaborate with internal team members and stakeholders including Sales, Product, Professional Learning, and Marketing

Account Manager

Account Executive

Sales Development Representative

Professional Learning Specialist, Mathematics – Part-Time

Manager, School Partnerships – Literacy, ELA

Manager of School Partnerships – School Year

Director of Product Management, Literacy/ELA

Content Specialist, Literacy

Content Specialist, Math

Account Executive

Manager of School Partnerships, Literacy/ELA

Manager, School Partnerships – Literacy (ELA)

Content Specialist, World Languages