Account Manager

Carnegie Learning

Account Manager developing long-term partnerships and achieving sales metrics for Carnegie Learning's educational products. Collaborating with sales team and utilizing Salesforce for customer communication.

Posted 7/24/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen with a focus on customer relationship management, utilizing Salesforce and HighSpot for effective account management and communication. Capable of achieving sales targets while maintaining product knowledge and executing sales projects in a collaborative environment.

Highest-signal resume keywords

Salesforce.com ExperienceCustomer Relationship ManagementSales Target AchievementExcellent Communication SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Opportunity QualificationProduct DemonstrationQuoting and Cost ProposalsProposal DevelopmentSales Metrics Achievement

Soft Skills

Critical ThinkingCollaborationCustomer ServiceAdaptabilityProblem-Solving

Tools & Technologies

SalesforceHighSpotOracleMicrosoft Office Suite

Industry Keywords

Business DevelopmentCustomer OutreachSales ProjectsRenewalsSales Enablement

Tech Stack

Tools & technologies

OracleSFDC

About the role

Key responsibilities & impact

Qualify opportunities and schedule presentations through discovery calls and product demonstrations.
Achieve weekly, monthly, and yearly metrics relating to customer outreach, new business opportunity generation, presentations scheduled, renewals, and other sales-related targets.
Utilize Salesforce, and HighSpot to conduct account research, communication and quoting
Develop strong relationships with current customers and continually provide status updates and value adds to ensure renewal.
Attend product training and develop an understanding of all of our product offerings.
Implement and execute sales projects and campaign activities, as needed.
Escalate appropriate issues to a specialist(s) or supervisor(s) when necessary.
Maintain product & system knowledge of SFDC, HighSpot, Oracle, and other sales tools.
Create, organize, schedule, host, and deliver (in some cases) quarterly status and data meetings for all customers.
Communicate with Account Executives and other departments to problem solve, troubleshoot, facilitate, coordinate and collaborate on sales-related activities.
Performs other duties as assigned or apparent to ensure business and sales success, which may include, but are not limited to: Sampling requests, Quoting/ cost proposals, Narrative proposal development for existing customer upsells and new business over 100K, Coordination of sales presentations and or training with Sales Enablement, Customer Success or Professional Learning

Requirements

What you’ll need

Bachelor’s degree in Business preferred
Two (2) or more years experience in a similar role
Excellent oral and written communication and customer service skills through a variety of media and audiences
SalesForce.com experience preferred
Must thrive in a fast-paced, results-oriented, and collaborative environment
Must be able, and willing, to pivot and prioritize tasks depending on territory needs
Ability to think critically and considering all areas involved when problem-solving, regardless of the size of the problem or issue
Efficient at time management and setting priorities
Proficiency with computers and programs, including, but not limited to, Microsoft Office Suite

Benefits

Comp & perks

An inclusive range of Health Insurance options, including a premium-free plan
Short-Term and Long-Term Disability Insurance at no cost to you
Access to Headspace at Work with no added cost, empowering you to enhance your mental health
Flexible work arrangements with our Work From Anywhere Policy
Your Time, Your Way - paid time off that you can use as you see fit to recharge and nurture your personal life
Paid Parental Leave
Reduced working hours on full pay for soon-to-be and new parents
Free access to CL products for employees and their children
Quarterly Wellness Incentives
Monthly employee activities + recognition program
9 Employee Resource Groups