Carle Health

Phlebotomist

• Perform venipuncture and skin puncture in the ambulatory setting
• Verify patient identification and specimen labeling
• Register patients and enter lab orders into the lab computer system
• Perform routine and complex blood-drawing procedures, including venipuncture, finger and heel sticks, and blood cultures
• Perform point-of-care testing specimen processing and EKGs in the ambulatory setting

Program Manager

• Serve patients of all ages through skilled home care nursing visits
• Coordinate care plans and provide patient and family education
• Perform skilled nursing assessments and care
• Coordinate and provide direct and indirect patient care using the nursing process
• Perform case management activities including assessment, coordination, planning, monitoring, implementation, and evaluation
• Interact with clients, caregivers, and families to assess needs, plan care, arrange services, monitor progress, and provide support and education
• Complete admission documentation, OASIS/485 changes, visit notes, telephone records, physician orders, and discharge documentation according to policy timelines
• Coordinate the healthcare team and initiate case conferences as necessary
• Direct licensed practical nurse activities
• Assign and supervise home health aides
• Perform OASIS assessments for admissions, recertifications, resumptions, and discharges
• Perform complex wound care, including wound vacs, packing, and staple or suture removal
• Monitor central lines and perform dressing changes
• Access mediports for IV infusion or blood draws and flushes
• Communicate with physicians regarding patient updates and condition changes
• Perform case management for assigned patients

RN Weekend Program – Case Manager, Home Health

General

• Assume responsibility for a group of patients during a designated time frame
• Provide direct patient care to patients emerging from anesthesia post op
• Complete initial patient assessments and develop, implement, and modify plans of care
• Implement nursing interventions and patient care procedures
• Maintain accurate documentation of nursing care
• Perform point-of-care testing, including glucose, urine pregnancy, and iStats
• Initiate IV therapy and administer medications as ordered
• Provide discharge instructions for patients meeting Phase I and Phase II criteria
• Assist anesthesia with nerve blocks, epidurals, and intrathecal procedures
• Monitor and maintain arterial and central lines, chest tubes, Femostop applications, lumbar-EVD drains, sheaths, vascular access, mechanical ventilation, and IV medications
• Collaborate with physicians, anesthesia personnel, OR staff, and Child Life specialists
• Report or correct safety hazards and incidents
• Support peer professional development and identify personal learning needs
• Fulfill departmental competency requirements

RN – PACU

Manager

• Manages the daily activities of Patient Admitting, ED Registration and ambulatory clinics
• Ensures high-quality customer service and improvements in the revenue cycle activities for coding, billing and documentation
• Reviews staff schedules and ensures staffing guidelines meet the budget
• Trains, educates and develops staff for job functions and responsibilities
• Coordinates activities across assigned facilities
• Implements and maintains compliant policies for Patient Access Services staff

Manager – Patient Access

Compliance

• Prepares, completes, and submits required forms and documents for regulatory compliance
• Performs Informed Consent review and modifies consent forms
• Ensures consent language matches contracts and protocol
• Completes and maintains regulatory documents for industry-sponsored research
• Prepares for and participates in audits and external sponsor visits
• Updates and maintains current protocol information on the Research website
• Tracks study approvals and expirations
• Maintains regulatory database and manages electronic filing of documents
• Trains staff on regulatory processes

Research Regulatory Coordinator

Recruitment

• Conducts department specific behavior based interviews
• Reviews Position Information report, Job Description, conduct intake session with hiring manager
• Determines pay rate based on position grade, quartile alignment, applicant experience, and internal equity
• Extends the formal offer of employment that includes a review of the position requirements, work schedule, pay rate
• Manages any counter offers, additional questions or feedback
• Responsible for closing the requisitions and the documentation of the details of the offer of employment
• Provides weekly search updates to department managers
• Evaluates talent pool and consults with additional Talent Acquisition Partners to facilitate the consideration of candidates
• Serves as a consultant to address departmental staffing challenges, temporary employment needs, and changes or new job descriptions

HR Talent Acquisition Partner – Nursing Recruitment

Administrative Assistant

• Manages access to the directors by coordinating their schedules.
• Uses judgement and independence to make changes to schedules and matters of the directors.
• Prevents scheduling conflicts or anticipates and resolves conflicts competing with the director's schedule and or priorities.
• Maintains Kronos oversight and mileage reports for submission to Accounts Payable for all regions.
• Prepares productivity and payroll reports per directors' requests.
• Maintains administrative work flow by studying methods; implementing cost reductions; developing reporting procedures.
• Prepares licensure updates for submission to appropriate governing bodies with Executive Director approval.
• Prepares documents and statistical reports for the directors.
• Maintains continuity of administrative work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
• Contributes to organization success by welcoming related, different, and new requests; helping others accomplish job results.

Admin Assistant – Home Health

Counselor

• Provide professional counseling services to patients and their families through individual and/or group settings.
• Conduct lectures and participate in community outreach activities.
• Identify concerns and make referrals to other specialists when needed.
• Documents assessment, care provided, treatment plans and data collection appropriately in the Addiction Recovery patient record and other relative locations.
• Provides educational support to the program.
• Participates in marketing activities of Addiction Recovery to the hospital, clinic, other health professionals and the general community.
• Provides assessments for patients with diagnostic impression and treatment recommendations.
• Supports patients who are seeking help to become abstinent from substances.
• Teaches patients what the disease of addiction is, and it's signs and symptoms.
• Helps patients identify resources in their community which support ongoing abstinence.
• Teaches family members and loved ones about addiction disease and what their part is in the recovery process.

Financial Planning and Analysis

• Research, resolve, document, and respond to inquiries related to hospital and professional accounts
• Take incoming calls and face-to-face interactions with patients
• Communicate billing processes and set up payment arrangements
• Provide financial counseling and assist with application processes

Patient Financial Services Representative

Assistant

• Provides clerical support to nursing units
• Facilitates communication with other departments, visitors, patients, medical staff, and employees
• Serves as a public relations liaison for the unit
• Performs functions of a Healthcare Technician as needed
• Greets all guests to the unit and assists them with their needs
• Serves as a liaison between nursing staff, other departments, physicians, and patients/families
• Answers incoming calls to the unit
• Assists with welcoming new patients and family to the unit

HCT/Unit Assistant, Oncology

Patient Access Representative

• Accurately and efficiently completes registration for new and existing patients
• Checks patients in upon their arrival for scheduled appointments
• Performs cash drawer management including co-pay collections
• Demonstrates customer service excellence and adheres to Carle policies
• Acts as a patient advocate and attends meetings to enhance knowledge

Night Patient Access Representative – BMC ED

• Sits with patients to assure safety
• Provides calm and caring presence at bedside
• Monitors patients visually to ensure safety
• Stocks supplies throughout the department when there are no sitter needs

Patient Safety Assistant – Patient Sitter

Patient Access

• Supervise Patient Access on an assigned campus
• Monitor staff productivity and compliance
• Coordinate training and staff scheduling
• Ensure exceptional Patient Experience

Supervisor, Patient Access

Representative

• Coordinates and participates in daily clinic preparation processes including patient identification, check in/out, charge posting, and appointment scheduling.
• Competent in telephone system and communicates messages to healthcare providers accurately.
• Manages incoming patient care requests and supports clinicians with insurance coverage rules and prior authorizations as necessary.

PRN Patient Services Representative

Associate

• Ensure patients receive comprehensive services
• Assist interdisciplinary treatment team in patient assessments
• Conduct Addiction Assessments
• Provide group and individual therapies