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Carle Health

Manager – Patient Access

Carle Health

Manager overseeing daily Patient Access operations at Carle Health's Olney location. Ensuring compliance and training staff for optimal service delivery.

Posted 7/31/2026full-timeOlney • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $37 - $64 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Patient Access Services, ensuring compliance, and enhancing customer service within healthcare settings. Proficient in staff training and development, as well as revenue cycle management.

Highest-signal resume keywords
Certified Healthcare Access Manager (CHAM)Healthcare ExperienceProficient in EPICStaff Training and DevelopmentRevenue Cycle Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Budget ManagementPolicy ImplementationCustomer Service ImprovementStaff SchedulingHealthcare Compliance
Soft Skills
LeadershipCommunicationCollaboration
Tools & Technologies
EPICMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Certifications & Qualifications
Bachelor's Degree in Business ManagementBachelor's Degree in HealthcareBachelor's Degree in Related FieldCertified Healthcare Access Manager (CHAM)
Industry Keywords
Patient AdmittingED RegistrationAmbulatory ClinicsRevenue Cycle ActivitiesHealthcare

About the role

Key responsibilities & impact
  • Manages the daily activities of Patient Admitting, ED Registration and ambulatory clinics
  • Ensures high-quality customer service and improvements in the revenue cycle activities for coding, billing and documentation
  • Reviews staff schedules and ensures staffing guidelines meet the budget
  • Trains, educates and develops staff for job functions and responsibilities
  • Coordinates activities across assigned facilities
  • Implements and maintains compliant policies for Patient Access Services staff

Requirements

What you’ll need
  • Bachelor's Degree: Business Management or Bachelor's Degree: Healthcare or Bachelor's Degree: Related Field
  • Certified Healthcare Access Manager (CHAM) within 2 years
  • Work Experience: Healthcare
  • Proficient in EPIC, Word, Excel, Power Point, Outlook

Benefits

Comp & perks
  • comprehensive benefits package