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Night Patient Access Representative – BMC ED
Carle HealthPatient Access Representative checking in emergency room patients at Carle Health. Obtaining registration and insurance information to ensure patient needs are met.
Posted 7/23/2026full-timeNormal • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $29 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient registration and check-in processes, ensuring accurate collection of patient and insurance information while providing exceptional customer service in accordance with Carle policies.
Highest-signal resume keywords
Patient RegistrationCheck-In ProceduresCustomer Service ExcellenceCash Drawer ManagementPatient Advocacy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Registration Information CollectionInsurance Information VerificationScreening PatientsScheduling AppointmentsCo-Pay Collection
Soft Skills
Customer ServiceCommunicationAdvocacy
Industry Keywords
Patient Services RepresentativeCarle PoliciesEmergency Room Registration
About the role
Key responsibilities & impact- Accurately and efficiently completes registration for new and existing patients
- Checks patients in upon their arrival for scheduled appointments
- Performs cash drawer management including co-pay collections
- Demonstrates customer service excellence and adheres to Carle policies
- Acts as a patient advocate and attends meetings to enhance knowledge
Requirements
What you’ll need- Responsible for check-in and registration of all emergency room patients
- Obtain registration information and insurance information
- Screening, scheduling, and directing patients
- Customer service excellence in accordance with Carle policy
- Competency in all aspects of the Patient Services Representative role
Benefits
Comp & perks- Comprehensive benefits package
- Opportunities for growth and life-long careers