Caring Senior Service

Recruitment

• Recruit, onboard, and build a compassionate, reliable caregiving team to ensure our clients receive the best possible care.
• Lead caregiver training, mentorship, and skill-building programs to ensure top-tier care standards.
• Provide ongoing support and feedback to help caregivers grow in their roles.
• Coordinate schedules efficiently, matching caregivers to clients based on skills, needs, and personalities for optimal care.
• Build strong, trusting relationships with clients and their families. Address concerns proactively to ensure a seamless, high-quality care experience.
• Provide direct care as needed, including activities of daily living (ADLs) and companionship, especially during busy times or as backup support.

Home Care Staffing Manager

Director

• Oversee and optimize all aspects of local operations—from care coordination to financial performance
• Drive operational excellence through planning, audits, system oversight, and process improvements
• Inspire and lead a team of office staff and caregivers, promoting accountability and growth
• Conduct in-home consultations and safety assessments with compassion and precision
• Ensure caregivers are trained, motivated, and delivering exceptional service
• Ensure ongoing compliance with all state, federal, and local regulations; maintain licenses, accreditations, and documentation
• Manage billing, payroll, and collections; monitor budgets and margins to ensure sustainable growth and profitability
• Act as the local face of the agency—develop referral relationships, represent the brand, and drive local outreach

In-Home Care Agency Director

Manager

• Conduct in-home visits to assess client satisfaction and care quality
• Continuously update care plans based on changing client needs
• Build strong, trusting relationships with clients and their families
• Introduce caregivers to clients and provide hands-on training
• Observe, coach, and guide caregivers during field visits to promote high standards of care
• Support new hires by instilling best practices and mentoring
• Conduct regular quality checks and document field observations
• Ensure compliance with company standards and policies and collect feedback to drive improvement
• Travel throughout the service area to perform field-based responsibilities

Field-Based Care Manager

• Oversee and optimize all aspects of local operations, from care coordination to financial performance
• Drive operational excellence through planning, audits, system oversight, and process improvements
• Inspire and lead a team of office staff and caregivers, promoting accountability and growth
• Conduct in-home consultations and safety assessments
• Ensure caregivers are trained, motivated, and delivering exceptional service
• Ensure ongoing compliance with all state, federal, and local regulations and maintain required licenses and documentation
• Manage billing, payroll, and collections and monitor budgets and margins for sustainable growth
• Act as local face of the agency—develop referral relationships, represent the brand, and drive local outreach

Agency Director, In-Home Care

• Recruit and onboard compassionate caregivers to build a reliable care team.
• Lead caregiver training, mentorship, and skill-building programs to ensure high standards of care.
• Support smooth client transitions and, if licensed (RN or LPN), create customized care plans.
• Coordinate schedules and thoughtfully match caregivers with clients based on skill, need, and personality.
• Build strong relationships with clients and families, address concerns proactively, and ensure clients receive consistent, quality care.
• Provide direct care as needed—including ADLs and companionship.

• Recruit and onboard compassionate caregivers to build a reliable care team.
• Lead caregiver training, mentorship, and skill-building programs to ensure high standards of care.
• Support smooth client transitions and, if licensed (RN or LPN), create customized care plans.
• Coordinate schedules and thoughtfully match caregivers with clients based on skill, need, and personality.
• Build strong relationships, address concerns proactively, and ensure clients receive consistent, quality care.
• Step in to provide direct care as needed—including ADLs and companionship.

Recruitment and Scheduling Manager – In-Home Care

• Oversee and optimize all aspects of local operations—from care coordination to financial performance
• Lead with empathy and excellence, ensuring the agency meets both regulatory requirements and Caring Senior Service standards
• Drive operational excellence through planning, audits, system oversight, and process improvements
• Inspire and lead a team of office staff and caregivers, promoting accountability and growth
• Identify and act on opportunities to scale the business, streamline workflows, and increase efficiency
• Build systems and team culture from the ground up, with a hands-on, entrepreneurial approach
• Conduct in-home consultations and safety assessments
• Ensure caregivers are trained, motivated, and delivering exceptional service
• Ensure ongoing compliance with all state, federal, and local regulations
• Maintain all required licenses, accreditations, and documentation
• Manage billing, payroll, and collections
• Monitor budgets and margins to ensure sustainable growth and profitability
• Develop referral relationships, represent the brand, and drive local outreach

Business Development Rep

• Generate Referrals & Outreach: Develop and execute targeted outreach strategies to generate new business and referrals from hospitals, senior centers, rehab facilities, and other community organizations.
• Relationship Building: Cultivate and maintain strong, trusting relationships with key partners to become the go-to resource for senior care services.
• Represent the Agency: Attend health fairs, networking groups, community events, and other local engagements to promote the agency’s services.
• Track & Manage Leads: Maintain accurate and up-to-date records of all interactions and outcomes in our CRM system.
• Collaborate with Care Staff: Ensure a seamless transition for new clients by collaborating with the care team and ensuring service alignment with client needs.
• Meet Growth Targets: Consistently meet or exceed referral generation and growth goals, driving the success of our outreach efforts.

Business Development and Community Outreach – In-Home Care

Sales

• Equip franchise owners with tools, strategies, and confidence to grow their in-home care businesses and build thriving operations.
• Provide one-on-one coaching to franchise owners to enhance sales performance and business acumen.
• Deliver training sessions and workshops on consultative selling, relationship-based sales, and lead conversion.
• Serve as a mentor and guide to help franchisees overcome challenges and achieve long-term success.
• Collaborate with franchise teams to develop localized sales strategies tailored to their markets.
• Support lead generation and client acquisition through training and marketing alignment.
• Monitor key performance metrics and provide actionable insights for continuous improvement.
• Foster strong trusted relationships that reflect the company mission and ensure consistency in brand, sales messaging, and client experience.

Franchise Sales Coach, Home Care

• Provide one-on-one coaching to franchise owners to enhance their sales performance and business acumen.
• Deliver training sessions and workshops on consultative selling, relationship-based sales, and lead conversion.
• Serve as a mentor and guide to help franchisees overcome challenges and achieve long-term success.
• Collaborate with franchise teams to develop localized sales strategies tailored to their unique markets.
• Support lead generation and client acquisition through training and marketing alignment.
• Monitor key performance metrics and provide actionable insights for continuous improvement.
• Foster strong, trusted relationships that reflect Caring Senior Service’s mission and values.
• Ensure consistency in brand, sales messaging, and client experience across the network.