Caring Senior Service

Intake Specialist

• Answer incoming calls with professionalism and warmth
• Respond to client inquiries and job applicants by phone, text, and email
• Schedule Client Care Consultations (CCCs) and interviews
• Enter and update information accurately in company software
• Follow up with prospective clients and applicants
• Communicate important information with branch staff
• Help maintain reports and support daily team goals
• Serve as the first point of contact for families seeking care and applicants interested in joining the team