Intake Specialist

Caring Senior Service

Caring Senior Service intake specialist serving as the first contact for San Antonio families seeking care and job applicants. Scheduling consultations and interviews while maintaining accurate records and reports.

Posted 8/7/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $14 - $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and communication skills, effectively managing client inquiries and scheduling consultations while maintaining accurate records. Proficient in multitasking and organization within a fast-paced environment, with a caring approach to client interactions.

Highest-signal resume keywords

Excellent Phone EtiquetteCustomer Service SkillsVerbal And Written CommunicationMicrosoft Office ProficiencyActive Listening Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryBasic Computer ProgramsMedical Terminology Knowledge

Soft Skills

MultitaskingOrganizational SkillsEmpathyRapport BuildingDependability

Industry Keywords

Client Care ConsultationsHigh-Volume EnvironmentProfessionalism

About the role

Key responsibilities & impact

Answer incoming calls with professionalism and warmth
Respond to client inquiries and job applicants by phone, text, and email
Schedule Client Care Consultations (CCCs) and interviews
Enter and update information accurately in company software
Follow up with prospective clients and applicants
Communicate important information with branch staff
Help maintain reports and support daily team goals
Serve as the first point of contact for families seeking care and applicants interested in joining the team

Requirements

What you’ll need

Excellent phone etiquette and customer service skills
Strong verbal and written communication
Comfortable using Microsoft Office and basic computer programs
Ability to multitask and stay organized in a fast-paced environment
Active listening skills with a caring and empathetic approach
Ability to build rapport and make people feel comfortable
Basic knowledge of medical terminology is a plus
Must be at least 18 years old
Ability to read, write, and speak English
Reliable transportation to and from work
Comfortable typing and entering data accurately
Professional, positive, and dependable
Availability Monday through Friday between 7:00 AM and 7:00 PM
Ability to sit and work at a computer for extended periods
Ability to manage multiple priorities in a busy, high-volume environment

Benefits

Comp & perks

Supportive team environment
Opportunity to make a meaningful impact every day
Potential future opportunities for evenings, weekends, or on-call shifts