Salary
💰 $45,000 - $55,000 per year
About the role
- Oversee and optimize all aspects of local operations—from care coordination to financial performance
- Lead with empathy and excellence, ensuring the agency meets both regulatory requirements and Caring Senior Service standards
- Drive operational excellence through planning, audits, system oversight, and process improvements
- Inspire and lead a team of office staff and caregivers, promoting accountability and growth
- Identify and act on opportunities to scale the business, streamline workflows, and increase efficiency
- Build systems and team culture from the ground up, with a hands-on, entrepreneurial approach
- Conduct in-home consultations and safety assessments
- Ensure caregivers are trained, motivated, and delivering exceptional service
- Ensure ongoing compliance with all state, federal, and local regulations
- Maintain all required licenses, accreditations, and documentation
- Manage billing, payroll, and collections
- Monitor budgets and margins to ensure sustainable growth and profitability
- Develop referral relationships, represent the brand, and drive local outreach
Requirements
- Minimum of 5+ years in leadership/management, in healthcare, senior care, or service operations
- Demonstrated ability to lead and develop high-performing teams
- Experience building or managing a business or start-up is highly preferred
- Direct experience providing care to seniors is required
- Self-starter with strong problem-solving, communication, and decision-making skills
- Organized, adaptable, and results-oriented
- Able to lift up to 50 lbs, stand/sit for extended periods, and drive as needed
- On-call duties required, including occasional nights and weekends