Careers at Crown

Sales

• Process orders, monitor inventories, initiate/track delivery, and invoice for new equipment, used equipment, and warehouse products
• Maintain complete files on all orders
• Approve and code vendor invoices for payment
• Handle vendor payment inquiries
• Communicate and process all required leasing documents
• Monitor Company forklift fleet inventories
• Process credits and re-invoice equipment when necessary
• Track warranty registration and complete warranty installation
• Generate required reports
• Order supplies and sales literature
• Assist other departments as needed

Sales Coordinator, Sales Support, Office Support

Executive Assistant

• Providing support as needed to the office staff and all branch departments
• Process mail and correspondence, typing, quotes, order supplies and sales literature
• File preparation and maintenance
• Assist with accounting functions
• Providing support as needed to the Branch Manager, including reports and special projects
• Preparing confidential documents for the Branch Manager, Sales Manager, and Service Manager
• Process billing, credits, re-invoicing and obtain purchase orders from customers as needed.
• Maintaining information for service equipment and inventory.
• Greeting visitors
• Answering multi-line phone and directing incoming calls

Secretary

Field Engineer

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Field Service Technician

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks
• Perform all assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completion of each job

Outside Sales

• Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives.
• Develop existing accounts & seek new business.
• Analyze opportunities, identify key personnel, & develop strong business relationships.
• Consult & problem solve to enhance the Company’s position in existing & target accounts.
• Develop a territory management plan to maximize time with customers.
• Develop sales strategies, proposals, & forecasts.
• Develop & conduct product demonstrations & sales presentations.
• Prepare quotations & customer correspondence.
• Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information.
• Discuss sales activities with Sales Manager.
• Participate in ongoing training programs and meetings to enhance product knowledge and sales skills.

Account Representative – Dock and Door Outside Sales

Account Executive

• Sell select products in a geographical territory and/or assigned accounts.
• May work in a team approach and assist other sales positions with territory management and communication.
• Participate in corporate and local campaigns.
• Make sales calls to qualify prospects in person and over the telephone.
• Generate leads.
• Involvement in information gathering efforts and/or tracking and follow-up of leads and inquiries.
• Participate in training activities locally, in the field, and occasionally at the New Bremen, Ohio corporate headquarters.
• Collaborate with various departments within the branch.

Sales Representative

Account Manager

• Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives.
• Develop existing accounts and seek new business.
• Analyze opportunities, identify key personnel, and develop strong business relationships.
• Consult and problem solve to enhance the Company’s position in existing and target accounts.
• Develop a territory management plan to maximize time with customers.
• Develop sales strategies, proposals, and forecasts.
• Develop and conduct product demonstrations and sales presentations.
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
• Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters.

Account Representative

• Responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales
• Pursue new business and develop key existing accounts in an assigned territory
• Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business
• Develop sales strategies, proposals, and forecasts
• Develop and conduct product demonstrations and sales presentations
• Prepare quotations, cost reports, performance reports and customer correspondence
• Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information
• Discuss sales activities with management.

Aftermarket Sales Representative

• Responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales.
• Pursue new business and develop key existing accounts in an assigned territory.
• Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business.
• Develop sales strategies, proposals, and forecasts.
• Develop and conduct product demonstrations and sales presentations.
• Prepare quotations, cost reports, performance reports, and customer correspondence.
• Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction.
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
• Discuss sales activities with management.

Aftermarket Sales Representative – Business to Business Sales (B2B)

• Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives
• Develop existing accounts & seek new business
• Analyze opportunities, identify key personnel, & develop strong business relationships
• Consult & problem solve to enhance the Company’s position in existing & target accounts
• Develop a territory management plan to maximize time with customers
• Develop sales strategies, proposals, & forecasts
• Develop & conduct product demonstrations & sales presentations
• Prepare quotations & customer correspondence
• Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information
• Discuss sales activities with Sales Manager
• Participate in ongoing training programs and meetings to enhance product knowledge and sales skills

• Responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales
• Pursue new business and develop key existing accounts in an assigned territory
• Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and follow up on leads for new business
• Develop sales strategies, proposals, and forecasts
• Develop and conduct product demonstrations and sales presentations
• Prepare quotations, cost reports, performance reports, and customer correspondence
• Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information
• Discuss sales activities with management.

Sales Coordinator, Sales Support, Office Support

Secretary

Field Service Technician

Field Service Technician

Account Representative – Dock and Door Outside Sales

Sales Representative

Account Representative

Aftermarket Sales Representative

Sales Representative

Aftermarket Sales Representative – Business to Business Sales (B2B)

Field Service Technician

Account Representative

Field Service Technician

Aftermarket Sales Representative – Outside Sales Representative, Business to Business Sales (B2B)

Field Service Technician