Coordinator, Sales Support, Office Support

Careers at Crown

Sales Support Coordinator at Crown Equipment Corporation processing orders and managing customer relations. Collaborating with dealers for equipment delivery and handling accounts payable/receivable.

Posted 5/22/2026full-timeJoliet • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $24 per hourWebsite

About the role

Key responsibilities & impact

Process orders, monitor inventories, initiate/track delivery, and invoice for new equipment, used equipment, and warehouse solution products.
Maintain complete files on all orders.
Process credits and re-invoice equipment when necessary.
Communicate with National Account Managers & customers regarding order status.
Work with Dealers & Branches to coordinate shipping & delivery of equipment.
Send split letters and obtain quotes for equipment modifications.
Act as liaison between National Account Manager and corporate personnel.
Approve and code vendor invoices for payment.
Handle vendor payment inquiries.
Communicate and process all required leasing documents.
Coordinating ship-ins with service team.
Training/mentoring sales secretary.
Track warranty registration and complete warranty installation.
Generate required reports.

Requirements

What you’ll need

Less than 2 years related experience.
High school diploma or equivalent.
Very little to no travel and overnight stays unlikely.
College or associate degree, preferably in business (preferred).
Good communication skills.
Attention to detail.
Good organizational skills.
Ability to work within team environment including corporate personnel retail Branch/Dealer network.
Basic computer skills with Windows, Word, and Excel.

Benefits

Comp & perks

Competitive Wages.
Health/Dental/Vision/Prescription Drug Plan with a company contribution to each.
Health Savings Accounts and Flexible Spending Accounts.
401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan.
Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings.
Paid Parental Leave.
9 Paid Holidays.
Paid Vacation accrued at a rate based on length of service and position.
24 Hours of Personal Leave per anniversary year.
Birthday Pay for Non-Exempt employees.
Tuition Reimbursement up to $5,250 per calendar year.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

order processinginventory monitoringinvoice processingvendor invoice approvalwarranty registrationreport generation

Soft Skills

communicationattention to detailorganizational skillsteamworkmentoring

Certifications

high school diplomacollege degreeassociate degree