Careers at Crown

Software Engineer

• Write and/or modify computer programs using Java, Angular, or similar computer language
• Test and review work by other developers
• Work with business analysts to clarify requirements
• Utilize Scrum as a member of the development team

Software Development Co-Op

Business Analyst

• Gather requirements from end users
• Facilitate business process discussions
• Participate in solution design, documentation, configuration, testing, and end user support
• Assist in continuous improvement initiatives for processes, policies, and procedures through statistical analysis
• Drive SAP accounting best practices
• Work as a liaison and subject matter expert between SAP and business owners for quarterly system updates, root cause analysis, and solution recommendations
• Analyze business cases to measure adherence to standardized practices and data governance standards.

Business Analyst, SAP SuccessFactors

Support Engineer

• Provide basic hardware/software technical support and assistance to clients via email, phone, and/or other remote methods.
• Address and respond to customer inquiries on current and future company technology, such as InfoLink, Auto Positioning System (APS) and Automated Guided Vehicle (AGV) products and services, including installation, operational functions, troubleshooting, and maintenance.
• Provide customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction.
• Document client interactions, including details of inquiries, complaints, comments, and actions taken.
• Possess a basic understanding of the organization's products and services but escalates more complex inquiries to a Tier 3 support group.
• Assist the delivery of on-going training for end users and the Company's Dealer/Branch support network.
• Provide afterhours support for national accounts as required, as well as on-call weekend support when assigned.

Technical Support Representative

IT Support

• Provide basic technical support for computer software and hardware issues using established processes and procedures to identify and resolve routine end user questions and problems.
• Identify and resolve software applications and business processes, troubleshoot and repair new or existing hardware.
• Install, configure, and verify correct operation of peripheral components such as personal computers, data collection devices, monitors, and printers.
• Provide technical support for manufacturing machines running a variety of operating systems (Windows, Windows Embedded, Linux, etc.) to connect to a network and Windows file share.
• Provide on-site eyes and hands for remote network and server administrators.

Helpdesk Technician

Data Engineer

• Design, build and optimize scalable data pipelines and stores. Clean, prepare and optimize data for consumption in applications and analytics platforms. Participate in peer code reviews to uphold internal standards. Ensure procedures are thoroughly tested before release. Write unit tests and record test results. Detect, define and debug programs whenever problems arise. Provide training to users and knowledge transfer to support personnel and other staff members as required. Prepare system and programming documentation in accordance with internal standards. Interface with users to extract functional needs and determine requirements. Conduct detailed systems analysis to define scope and objectives and design solutions. Work with Business Analyst to help develop and write system requirements. Establish project plans and schedules and monitor progress providing status reports as required.

Full-stack Engineer

Code, modify, and debug web-based applications in Java using Spring, Angular, AEM, HTML, JavaScript, and CSS.
Perform code review of team members.
Assist in analysis of interacting systems to ensure changes do not impact other systems.
Work closely with Business Analyst to document requirements.
Prepare technical specifications and system/programming documentation.
Provide knowledge transfer to Support and Operations personnel.
Work with Quality Analysts to ensure thorough testing; write unit and integration tests.
Assist with diagnosis of problematic applications and system testing.
Stay informed of hardware and software technology changes.

Software Developer

Analyze and evaluate existing or proposed systems and develop computer applications, systems and related procedures for the SAP environment.
Prepare program specifications, encode, test, and debug computer applications.
Design, code, test, debug, install, document and maintain computer applications.
Interface with users to extract functional needs and determine requirements.
Conduct detailed systems analysis to define scope and objectives and design solutions.
Create documentation according to internal standards.
Provide training as needed.
Establish project plans and schedules, identify staffing and resource requirements, and monitor progress providing status reports as required.
Oversee the design, coding, testing, debugging and documentation activities of project staff.
Provide training to users and knowledge transfer to Support personnel and other staff members as required.
Prepare system and programming documentation in accordance with internal standards.
Ensure procedures are thoroughly tested before release.
Write reports of test results.
Detect, define and debug programs whenever problems arise.
Assist with system testing.
Code, test, debug and document more-complex programs and enhance existing programs to ensure that data processing production systems continue to meet user needs.
Responsible for peer code review process.