Capital One

Project Manager

• Lead enterprise wide or division wide initiatives with cross-functional bank operations impact by providing strategic direction to stakeholders
• Build relationships with cross-functional project stakeholders to provide strategic and tactical thought partnership to hold accountability and effectively drive project delivery
• Work autonomously to proactively design and evolve project plans, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
• Design, develop, and manage project plans in a complex dynamic environment, revising needs to meet changing requirements
• Leverage problem solving and influencing skills to ensure project plans deliver on intent
• Document projects appropriately to storytell the journey of the project, ensuring decision points and issues are historically preserved
• Identify potential risks and process breakdowns, document issues, and drive them toward remediation
• Exhibit outstanding influencing and results oriented skills to effectively drive project / program efforts
• Serve as a formal or informal mentor to junior PMs; share subject matter expertise and model the "Differentiator" behaviors of the PMO competency model, raising the quality of work for all project managers in the organization
• Have excellent verbal and written communication skills (compelling, clear, concise) in multiple formats (agendas, minutes, status), in order to share status, risks, wins, and escalate issues to core project team members, stakeholders, and executives/sponsors
• Demonstrate exceptional stakeholder management skills, with the ability to influence at all levels of the organization
• Showcase proven ability to manage multiple complex initiations simultaneously, with a track record of delivering on time

Manager, Project Management

Full-stack Engineer

• Lead a portfolio of diverse technology projects and a team of developers
• Share your passion for staying on top of tech trends and participating in technology communities
• Collaborate with digital product managers
• Deliver robust cloud-based solutions utilizing programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go

Lead Software Engineer, Full Stack – Enterprise Platforms Technology

Data Scientist

• Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love
• Leverage a broad stack of technologies — Python, Conda, AWS, H2O, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data
• Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
• Flex your interpersonal skills to translate the complexity of your work into tangible business goals

Manager, Data Scientist, Travel Intelligence, Hotels

Technical Program Manager

• Lead programs that deliver on critical business goals and build large scale products & platforms
• Manage critical payments infrastructure to facilitate high-throughput, secure global transaction processing
• Drive the architectural alignment, technical strategy, and execution of the organization’s objectives and key results
• Improve scalability and system resilience within the GPN engineering lifecycle
• Teach the organization what a great Technical Program Manager can achieve
• Collaborate across different functions, organizations, and reporting boundaries to accomplish objectives

Senior Technical Program Manager

Manager, Data Scientist, Travel Intelligence, Flights

AI Engineer

• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
• Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.
• Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.
• Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.
• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.

Lead AI Engineer, FM Hosting, LLM Inference

Risk

• Directly lead one or more of Capital One’s brand governance programs
• Facilitate team progress in a workflow management tool (Adobe Workfront)
• Own insight reporting and executive dashboards on process utilization, throughput and operational outcomes across teams
• Drive a continuous improvement agenda, including identifying ways emerging technologies, including artificial intelligence, can help streamline and accelerate brand risk reviews
• Confidently lead presentations that drive awareness of brand management standards and programs
• Track and monitor compliance with governance requirements, including leading risk management control testing and audits of our processes
• Contribute to a positive team environment as part of a high-energy, growing and evolving team

Principal Associate, Brand Governance, Operations and Enablement

• Support both internal projects within ERM, as well as enterprise-wide risk management methodology and process integrations and enhancements
• Develop and manage project plans, including dependencies and resolution of issues
• Track progress of tasks and milestones, and report on status; ensure supporting artifacts are well documented and of high quality
• Partner in the development of meeting agendas and supporting materials
• Build relationships and collaborate with key stakeholders to ensure delivery of commitments
• Engage in peer-peer community and support
• Be intellectually curious to question the obvious, explore options, and seek efficiencies and improvements
• Engage with and support audits and regulatory exams, addressing requests in a timely manner
• Help support, where needed, special projects and engagements

Senior Associate, Project Management

Program Manager

• Leading programs that deliver on critical business goals and build large scale products & platforms
• Managing critical payments infrastructure to facilitate high-throughput, secure global transaction processing
• Driving the architectural alignment, technical strategy, and execution of the organization’s objectives and key results
• Improving scalability and system resilience within the GPN engineering lifecycle
• Taking ownership of complex technical dependencies, cross-functional engineering roadmaps, and the robust delivery of global financial infrastructure.

Senior Manager, Technical Program Management – Global Payment Network

• Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI powered products that change how developers write software.
• Lead cutting-edge research and development in Generative AI (GenAI) to enhance conversational AI capabilities and build scalable, futuristic digital assistant solutions.
• Fine-tune advanced Large Language Models (LLMs) for domain-specific conversational applications, inference optimization, and multi-agentic workflows.
• Leverage a broad stack of technologies — Python, AWS, Pyspark, LangChain, LangGraph, HuggingFace Transformers, vLLM and VectorDBs, and more
• Be the expert in Natural Language Processing (NLP) to harness the power of Large Language Models (LLMs), adapt and finetune them for business specific applications and features.
• Drive innovation by designing, training, evaluating, and deploying state-of-the-art NLP models, partnering with engineering teams to integrate them into scalable and resilient production systems.
• Translate complex AI/ML research into tangible business outcomes, improving customer experience through real-time, intelligent digital assistance.

Principal Associate, Data Science – AI Foundations

Business Analyst

• Develop business strategies that will drive growth, profitability, and competitive success for Capital One.
• Manage and develop 1-2 analysts.
• Coaching and mentoring associates with a goal of developing and retaining talent at Capital One.
• Develop and implement new product and pricing strategies for various lending products.
• Lead product level modeling/analytics.
• Lead direct-to-consumer marketing efforts for select products.
• Build targeted insights to inform the design and development of new customer experiences.
• Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior.
• Manage and sequence delivery of business intent, build business requirements and execute against the product strategy.

Manager, Business Analyst – Discover Card Product Strategy

• Lead programs delivering critical business goals and building large scale products & platforms
• Drive architectural alignment, technical strategy, and execution of organization’s objectives
• Improve scalability and system resilience within GPN engineering lifecycle
• Manage complex technical dependencies and cross-functional engineering roadmaps
• Ensure robust delivery of global financial infrastructure

Senior Manager, Technical Program Manager, Global Payment Network

Product Manager

• Focus on a range of non-destination servicing processes primarily within the Specialty Operations umbrella
• Set the course for modernizing and automating these processes
• Migrate them to destination platforms and redesign them around automation capabilities to reduce manual work and operational risk
• Explore and apply AI tools to achieve these goals
• Work with partners to align on and make bold visions a reality.

Manager, Product Management – Servicing Back Office

Chief of Staff

• Be a force-multiplier driving the effectiveness of GEA and the Regulatory Affairs team
• Collaboratively develop, implement, and iterate management practices to enable transparency, efficiency and effectiveness of Regulatory Affairs
• Facilitate key forums including leadership meetings, business reviews, town halls, and off-sites
• Own timely execution of monthly and quarterly horizontal reporting deliverables related to strategic and operational priorities
• Advise leadership using institutional knowledge, network of relationships in and out of the organization
• Support organizational design, talent strategy, and change management to enable future-state ways of working

Principal Associate, Chief of Staff – Regulatory Affairs

Auditor

• Perform risk assessments of business activities and relevant testing
• Assist in communicating issues, risks and recommendations to management
• Operate independently and meet high-quality standards
• Develop working relationships with business partners and Audit group
• Leverage data analytics during audit delivery phases
• Proactively follow-up on audit actions and commit to management deadlines