Capital One

Full-stack Engineer

• Lead, manage and grow multiple teams of product-focused software engineers
• Mentor and guide the professional and technical development of engineers
• Work with product managers to understand desired application capabilities and testing scenarios
• Continuously improve software engineering practices
• Design, develop, test, implement, and support technical solutions across full-stack development tools and technologies
• Lead the craftsmanship, availability, resilience, and scalability of solutions
• Stay current with technology trends, experiment with and learn new technologies, participate in technology communities, and mentor engineering community members
• Encourage innovation, cutting-edge technology adoption, inclusion, out-of-the-box thinking, teamwork, self-organization, and diversity
• Improve the velocity of own and other teams
• Lead deployment of new and existing applications into AWS environments
• Break monolithic applications into microservice architectures and build new microservices

Senior Director, Software Engineering – Finance Tech

Associate

• Deliver the full suite of Retail and Line of Business Learning through virtual and in-person learning methods
• Prepare, facilitate, and manage training logistics
• Facilitate Branch, Cafe, and Business Banking Back Office policy and procedure learning
• Assess Associates’ readiness, understanding, and demonstration of foundational skills
• Apply adult learning principles and techniques to support technical and soft-skill behaviors
• Provide additional learning experiences as necessary to support clients and Associates
• Observe training course trends and learner surveys and identify opportunities to enhance the learning experience
• Deliver high-quality learning experiences supporting Associate performance skills and business objectives
• Demonstrate adult learning theory and apply its principles in the classroom
• Explain training context and alignment with company, department, and initiative goals
• Demonstrate operational, service, and compliance activities using policies and procedures
• Engage learners through group-dynamics awareness and strong communication
• Establish an inclusive, comfortable learning environment
• Identify issues, escalate concerns, and bring forward improvement observations
• Support projects through completion with minimal direct supervision
• Evaluate class success against client needs, learning objectives, and program objectives
• Manage rosters, class times, participant communications, learner surveys, and Learning Management System maintenance
• Provide feedback to content developers on training materials and program effectiveness
• Share Learning team best practices and participate in team events
• Work with clients and subject matter experts within established structures and guidelines

Associate, Learning Facilitator

• Lead a portfolio of diverse technology projects and a team of developers
• Build solutions using distributed microservices and full-stack systems to meet regulatory needs
• Stay current with technology trends and experiment with and learn new technologies
• Participate in internal and external technology communities
• Mentor members of the engineering community
• Collaborate with digital product managers
• Deliver robust cloud-based solutions that create powerful experiences for millions of Americans
• Utilize programming languages, databases, container orchestration services, and AWS tools and services

Lead Software Engineer, Full Stack – Python, AWS

Risk

• Advise and consult with risk and business teams to develop well-designed products, processes, and supporting technologies
• Establish and maintain working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and risk associates
• Manage multiple tasks independently and collaboratively to meet deadlines
• Oversee risk event remediation affecting customers and help develop permanent corrective actions
• Execute first-line risk assessments across the division and assist with risk mitigation plans
• Facilitate risk assessments and consult on effective challenge
• Review and analyze risks, assess controls, document gaps, and enhance control suite effectiveness
• Support audits and examinations, control testing, executive reporting, RMAP coverage, PSP management and renewal/certification, Legal and Compliance office hours, and everyday risk management

Manager, Consumer Advisory Risk – Retail Bank

Backend Engineer

• Lead a portfolio of diverse technology projects and a team of developers
• Build distributed microservices and full-stack systems that meet regulatory needs
• Stay current with technology trends and experiment with and learn new technologies
• Participate in internal and external technology communities
• Mentor members of the engineering community
• Collaborate with digital product managers
• Deliver robust cloud-based solutions supporting financial empowerment
• Use programming languages, databases, container orchestration, and AWS tools and services

Lead Software Engineer, Python, AWS, Network Automation

Operations

• Drive performance across Capital One Auto’s portfolio of repo-eligible and recently repossessed customers
• Lead customer-facing teams and back-office support functions
• Directly manage leaders supporting customer contact and escalations, collections, reinstatements, impounds, skip tracing, legal processes, vendor management, and complaint management
• Drive operational excellence and partner with other job families and vendors to improve performance and business roadmap outcomes
• Oversee performance, compliance, and engagement across 200–300 FTE, including internal Associates, offshore labor, and third-party suppliers
• Manage, lead, coach, and develop leaders and cross-functional teams
• Recruit, onboard, and maintain relationships with external vendors
• Monitor vendor, agent, team, and portfolio performance using KPIs
• Ensure processes are well managed and comply with applicable laws and regulations
• Engage with law firms and ensure Capital One is represented in court
• Troubleshoot and resolve escalated customer, agent, and internal department issues
• Analyze data to identify trends, coverage gaps, and cost-saving opportunities
• Collaborate with Loss Mitigation, Legal, Operations, technology, data, analyst, product, and other cross-functional teams to streamline processes, solve problems, influence change, and drive business strategy
• Occasionally visit vendors, attend conferences, and attend court hearings

Senior Operations Manager – Repossession Operations

• Lead a portfolio of diverse technology projects and a team of developers
• Build solutions addressing the company’s regulatory needs
• Mentor members of the engineering community and participate in internal and external technology communities
• Collaborate with digital product managers
• Deliver robust cloud-based solutions supporting financial empowerment for millions of Americans
• Use JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, Go, open-source RDBMS and NoSQL databases, Docker, Kubernetes, and AWS tools and services

Lead Software Engineer, Full Stack – TypeScript, NodeJs, AWS

Product Manager

• Reimagine money movement capabilities that small business customers use to pay and get paid
• Lead a high-impact team and co-create a vision for the future
• Gain broad stakeholder alignment and guide cross-functional teams to deliver customer value
• Collaborate with technology teams to build acceptance criteria and identify additional research needs
• Break down business epics into features and user stories, driving toward minimal viable products
• Use hypothesis-driven data assessment to validate business needs
• Own and prioritize feature development roadmaps while managing risk processes and procedures
• Conduct research and develop features using new and evolving technology in an agile environment
• Collaborate with designers, technologists, data scientists, and subject-matter experts
• Deliver product platforms aligned with technology trends and architecture strategy
• Participate in horizontal forums and build relationships across technology, design, stakeholder, and partner teams
• Articulate product roadmaps, communicate business value, and elevate team results

Senior Associate, Product Manager – Small Business Bank

Business Analyst

• Perform independent control testing activities and document results
• Communicate findings to stakeholders
• Project manage assigned engagements to meet defined timelines
• Establish and maintain relationships during testing engagements
• Execute tasks assigned by manager to deliver on team objectives
• Collaborate with team members when necessary
• Monitor and test processes and control environments
• Report results and evaluate compliance with cybersecurity requirements and regulations
• Design and execute test plans
• Identify process and control gaps
• Compose clear and concise findings documenting shortcomings
• Contribute to process enhancements and risk reduction
• Partner across Enterprise Services, Divisional CIO, and Information Security teams

Senior Business Analyst, Technology Controls Testing

Compliance

• Perform a key second-line-of-defense risk management role supporting compliance with applicable laws and regulations
• Advise US Card Customer Servicing and Strategy teams as a credit card compliance subject matter expert
• Partner with business leaders to integrate compliance risk into business strategy and growth initiatives
• Provide proactive advice on new and revised products and processes
• Provide guidance on regulatory requirements, policies, standards, procedures, controls, and monitoring
• Identify internal and external risks and guide remediation, escalation, and subject-matter-expert facilitation
• Maintain expertise in applicable laws and regulations, including Regulation Z, Regulation B, FCRA, and UDAAP
• Perform and review control assessments
• Evaluate Internal Audit, regulatory examination, and self-identified issues and events for compliance impacts
• Provide effective challenge and guidance on compliance risks through interactions and forum engagements
• Advise on new products, process development, controls, monitoring, remediation, corrective actions, and regulatory changes
• Assist with development and maintenance of the Compliance Program, including monitoring, reporting, and training
• Perform UDAAP validations and reviews
• Participate in compliance testing and third-party compliance activities
• Capture, maintain, analyze, and interpret compliance data
• Participate in governance activities, including Compliance Requirements, Compliance Risk Assessments, Business Change Management (LAUNCH), and Issue and Event Management
• Participate in Monthly Business Reviews, Quarterly Compliance Reviews, and other senior leadership reporting
• Travel to various Capital One locations as necessary

Senior Manager, Credit Card Compliance

Banker

• Manage, retain, and deepen the assigned book of business
• Acquire new relationships through assigned leads, referrals, and sales campaigns
• Build and foster partner relationships with Treasury Management, Merchant Services, Business Card, Market Credit, and Sales Support teams
• Multitask in a virtual setting while proactively engaging clients and prospects
• Navigate customer relationship management software and other applications
• Use the Sales Relationship Management system to track calls, pipeline activities, and sales results
• Maintain a regular calling cadence to generate deposit, treasury, and lending business and achieve targets
• Understand complex business cash flow cycles, treasury management, operating cash flow, and financial statements
• Assess customer needs and recommend products or solutions through defined sales processes
• Establish rapport, explain products and services, and recommend appropriate solutions
• Refer customers for complex Treasury Management and Merchant Service needs and follow up on account engagement
• Resolve problems and refer servicing issues to appropriate support channels
• Execute risk management, compliance protocols, regulatory requirements, and internal policies
• Collaborate on special projects and initiatives
• Demonstrate Capital One’s values in interactions with peers, customers, direct reports, and supervisors

Business Banker II

General

• Execute high-volume cash transactions, including deposits, withdrawals, and complex negotiable instrument processing
• Maintain accuracy and comply with security, audit, BSA/AML, and federal regulatory standards
• Educate clients on mobile banking, remote deposit capture, and contactless payments
• Identify client personal or business goals and recommend appropriate digital tools or banking solutions
• Greet customers and provide hospitality-focused service throughout the branch
• Support surrounding branches within a 50-mile radius and occasionally assist other regional locations
• Adapt to flexible, business-driven schedule adjustments
• Attend required training sessions, potentially outside the primary shift
• Lift up to 25 pounds and stand or move for extended periods

Part Time Branch Ambassador

LLM Engineer

• Partner with engineers, research scientists, technical program managers, and product managers to deliver AI-powered products
• Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability
• Leverage Open Source and SaaS AI technologies including AWS Ultraclusters, Hugging Face, VectorDBs, Nemo Guardrails, and PyTorch
• Invent and introduce state-of-the-art LLM optimization techniques to improve scalability, cost, latency, and throughput of large-scale production AI systems
• Contribute to the technical vision and long-term roadmap of foundational AI systems at Capital One

Senior Lead AI Engineer, LLM Gateway, FM Hosting

Revenue Operations

• Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers within the Capital One Sales Process
• Prospect and secure net-new subscribers for the partnering sales division
• Drive market share and revenue growth across assigned territories
• Sell Navigator Platform products, bundles, and marketing solutions
• Partner with Regional leaders to identify high-opportunity customers and maximize time and ROI
• Demonstrate product knowledge and deliver compelling product demos
• Uncover customer friction points and convert them into growth opportunities
• Drive customer success and influence dealer decision-makers face-to-face
• Travel up to 80% within the US

Dealer Success Manager – Revenue

• Deliver and contribute to the strategic agenda for core cybersecurity products
• Drive product vision into development teams and translate it into delivery objectives
• Articulate target personas, customer benefits, and feature value across teams
• Represent customer needs to engineering teams using cybersecurity expertise and customer research
• Incorporate design thinking and analytics into product design
• Participate in research and design sessions for new features
• Develop and maintain a healthy product backlog with Product Management, Engineering, and Solution Architects
• Break down business epics and document user stories, design details, and acceptance criteria
• Lead backlog refinement sessions and prepare work for technical breakdown and planning
• Prioritize the product backlog to maximize customer and business outcomes while reducing cyber and operational risk
• Advise product managers, engineering teams, and stakeholders on technical matters
• Collaborate across cross-functional teams and participate in Agile and SAFe ceremonies
• Support teams through escalation and resolution of impediments
• Drive performance and innovation using data-driven insights
• Monitor security, resilience, and performance metrics and identify improvement opportunities
• Maintain technical and risk credibility across the technology organization