Senior Manager, Credit Card Compliance

Capital One

Senior Manager advising Capital One’s US Card Customer Servicing and Strategy teams on credit card compliance. Guiding regulatory risk, controls, UDAAP reviews, and governance activities.

Posted 9/3/2026full-timeRichmond • Virginia • 🇺🇸 United StatesSenior💰 $161,500 - $202,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in compliance risk management, regulatory requirements, and credit card operations, with a strong focus on integrating compliance into business strategies and growth initiatives. Proficient in conducting compliance assessments, providing guidance on regulatory changes, and maintaining compliance programs.

Highest-signal resume keywords

Compliance Risk ManagementRegulatory Requirements ExpertiseCredit Card Operations KnowledgeCompliance Program DevelopmentCompliance Certification (CRCM, ACAMS, CIPP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk ManagementCompliance AssessmentRegulatory ComplianceControl AssessmentData AnalysisCompliance TestingRemediation GuidancePolicy DevelopmentMonitoring ProceduresAudit Evaluation

Soft Skills

Advisory SkillsEffective CommunicationCollaborationProblem SolvingLeadership

Certifications & Qualifications

CRCMACAMSCIPP

Industry Keywords

Regulation ZRegulation BFCRAUDAAPCompliance ProgramBusiness Change ManagementGovernance ActivitiesInternal AuditRisk AssessmentsCredit Card Servicing

About the role

Key responsibilities & impact

Perform a key second-line-of-defense risk management role supporting compliance with applicable laws and regulations
Advise US Card Customer Servicing and Strategy teams as a credit card compliance subject matter expert
Partner with business leaders to integrate compliance risk into business strategy and growth initiatives
Provide proactive advice on new and revised products and processes
Provide guidance on regulatory requirements, policies, standards, procedures, controls, and monitoring
Identify internal and external risks and guide remediation, escalation, and subject-matter-expert facilitation
Maintain expertise in applicable laws and regulations, including Regulation Z, Regulation B, FCRA, and UDAAP
Perform and review control assessments
Evaluate Internal Audit, regulatory examination, and self-identified issues and events for compliance impacts
Provide effective challenge and guidance on compliance risks through interactions and forum engagements
Advise on new products, process development, controls, monitoring, remediation, corrective actions, and regulatory changes
Assist with development and maintenance of the Compliance Program, including monitoring, reporting, and training
Perform UDAAP validations and reviews
Participate in compliance testing and third-party compliance activities
Capture, maintain, analyze, and interpret compliance data
Participate in governance activities, including Compliance Requirements, Compliance Risk Assessments, Business Change Management (LAUNCH), and Issue and Event Management
Participate in Monthly Business Reviews, Quarterly Compliance Reviews, and other senior leadership reporting
Travel to various Capital One locations as necessary

Requirements

What you’ll need

Bachelor’s Degree or military experience
At least 5 years of experience in Compliance, Risk Management, Audit or Legal
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
Preferred: 7+ years of experience in Compliance, Risk Management, Audit or Legal
Preferred: Master’s Degree or Juris Doctor
Preferred: CRCM, ACAMS, or CIPP compliance certification
Preferred: Strong knowledge of Credit Card Operations, Servicing, Systems or Platforms

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them
Drug-free workplace