Business Banker II

Capital One

Virtual Business Banker retaining and expanding complex small-business portfolios at Capital One. Driving phone-based deposits, treasury, lending, and cross-selling outcomes.

Posted 9/3/2026full-timeRemote • Florida, Louisiana, New York, Texas, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $122,100 - $167,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client relationships and understanding complex business cash flow cycles, while effectively utilizing customer relationship management software to drive sales and achieve targets. Proficient in executing risk management and compliance protocols within the business banking sector.

Highest-signal resume keywords

Business Banking ExperienceCustomer Relationship Management SoftwareSales Relationship Management SystemRisk Management ComplianceFormal Credit Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Campaign ManagementFinancial Statement AnalysisTreasury ManagementOperating Cash Flow UnderstandingProblem Resolution

Soft Skills

Relationship BuildingMultitaskingProactive EngagementCollaborationCommunication

Tools & Technologies

Customer Relationship Management SoftwareSales Relationship Management System

Industry Keywords

Treasury ManagementMerchant ServicesBusiness CardMarket CreditDeposit Business

About the role

Key responsibilities & impact

Manage, retain, and deepen the assigned book of business
Acquire new relationships through assigned leads, referrals, and sales campaigns
Build and foster partner relationships with Treasury Management, Merchant Services, Business Card, Market Credit, and Sales Support teams
Multitask in a virtual setting while proactively engaging clients and prospects
Navigate customer relationship management software and other applications
Use the Sales Relationship Management system to track calls, pipeline activities, and sales results
Maintain a regular calling cadence to generate deposit, treasury, and lending business and achieve targets
Understand complex business cash flow cycles, treasury management, operating cash flow, and financial statements
Assess customer needs and recommend products or solutions through defined sales processes
Establish rapport, explain products and services, and recommend appropriate solutions
Refer customers for complex Treasury Management and Merchant Service needs and follow up on account engagement
Resolve problems and refer servicing issues to appropriate support channels
Execute risk management, compliance protocols, regulatory requirements, and internal policies
Collaborate on special projects and initiatives
Demonstrate Capital One’s values in interactions with peers, customers, direct reports, and supervisors

Requirements

What you’ll need

At least 2 years of Business Banking experience
5+ years Business Banking experience (preferred)
1+ year of phone based sales experience (preferred)
Formal credit training (preferred)
Capital One will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them