Manager, Consumer Advisory Risk – Retail Bank

Capital One

Capital One risk manager advising retail banking teams on consumer risk, remediation, assessments, and controls. Partnering with business, legal, compliance, and audit stakeholders.

Posted 9/3/2026full-timeMcLean • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $138,100 - $173,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in risk management, product management, and banking process management, with a strong focus on risk assessments, compliance, and effective communication. Proven ability to manage multiple tasks and collaborate with diverse teams to enhance operational effectiveness.

Highest-signal resume keywords

Risk ManagementProject ManagementBusiness Process Management CertificationLean or Green Belt CertificationFinancial Services

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Risk AssessmentRisk MitigationControl TestingProcess ManagementProduct Management

Soft Skills

Exceptional Communication SkillsCollaborative NavigationStrategic ThinkingAnalytical ReasoningTask Management

Certifications & Qualifications

Business Process Management CertificationLean CertificationGreen Belt CertificationCFECRMCIACRMACRCM

Industry Keywords

BankingFinancial ServicesRisk Core MethodologiesRisk CategoriesCompliance

About the role

Key responsibilities & impact

Advise and consult with risk and business teams to develop well-designed products, processes, and supporting technologies
Establish and maintain working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and risk associates
Manage multiple tasks independently and collaboratively to meet deadlines
Oversee risk event remediation affecting customers and help develop permanent corrective actions
Execute first-line risk assessments across the division and assist with risk mitigation plans
Facilitate risk assessments and consult on effective challenge
Review and analyze risks, assess controls, document gaps, and enhance control suite effectiveness
Support audits and examinations, control testing, executive reporting, RMAP coverage, PSP management and renewal/certification, Legal and Compliance office hours, and everyday risk management

Requirements

What you’ll need

At least 3 years of experience in banking process management, risk management, product management, or operations
At least 2 years of Project Management experience
At least 2 years of experience supporting, partnering and interacting with internal business clients
5+ years of experience in risk management, financial services, technology, or product management (preferred)
5+ years of experience with risk core methodologies and risk categories (preferred)
Professional certifications such as Business Process Management certification, Lean or Green Belt Certification, CFE, CRM, CIA, CRMA, or CRCM (preferred)
Must not require new employment authorization sponsorship from Capital One
Exceptional verbal and written communication skills
Ability to manage multiple work streams and tasks simultaneously
Ability to navigate organizations collaboratively
Ability to blend strategic and tactical thinking with creative and analytical reasoning
Ability to proactively identify themes and apply learnings in ambiguous contexts

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them
Equal opportunity employment and non-discrimination protections