Capital One

Product Manager

• own the complete product lifecycle, from initial ideation to development and launch
• drive the modernization of a new enterprise correspondence platform for real-time letters, integrated with the messaging destination
• be a central figure, collaborating across diverse teams, including Technology, Supply Chain, and Servicing Strategy
• work across LOBs to onboard and deliver new customer communications, directly supporting critical initiatives across Acquisitions, Fraud & Disputes, Customer Resiliency, and more
• deeply understand both internal and external customer needs, translating them into innovative new capabilities

Senior Associate, Product Management – Correspondence Platform

AI Engineer

• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One
• Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc
• Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more
• Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems
• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One

Lead AI Engineer – AI Foundations, LLM Core, Agentic AI

• Collaborate with tech teams to build comprehensive acceptance criteria
• Breakdown business epics into features and user stories to drive low effort or MVP feature tests
• Use hypothesis-driven assessment of data to ensure product features meet real business needs
• Own and prioritize feature development roadmaps, manage risk accordingly
• Conduct research and develop features utilizing new technology in an agile environment
• Collaborate with designers, technologists, and data scientists to deliver high-quality solutions
• Deliver well-managed product platforms to help customers understand technology trends and architecture strategy
• Actively participate in horizontal forums to build trusted relationships within tech teams and stakeholders

Senior Associate, Product Management – GPN Core Data Platform Services

Director

• lead the Customer Resiliency Experience Design team
• enable customers experiencing financial hardship to stabilize their finances through seamless self-servicing digital experiences
• collaborate deeply with research teams and Product and Tech leadership
• oversee and optimize the use of appropriate tools, platforms, frameworks and design systems
• develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes
• create conditions for a positive and inclusive team environment and set a vision for an inclusive culture
• champion voices of both customers and partners
• demonstrate expert knowledge of products, processes, customers, competitors and industry market trends
• share insights around technical advances and data capabilities

Director, Design, Customer Resiliency

Manager

• Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands.
• Manage and develop 1-2 analysts.
• Coach and mentor associates with a goal of developing and retaining talent at Capital One.
• Develop and implement new product and pricing strategies for various lending products.
• Lead direct-to-consumer marketing efforts for select products.
• Drive improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior.
• Manage and sequence delivery of business intent, build business requirements and execute against the product strategy.

Senior Business Analysis Manager

Full-stack Engineer

• Guide software engineers on the systematics team responsible for the definition, design, construction, integration, testing, and support of reliable and reusable software solutions
• Address business opportunities through systems analysis, creating specifications, coding, testing, and implementation of application programs and data interfaces
• Develop complex applications using GN/IM/RM/MA application experience and Agile
• Demonstrate experience with large scale application integration efforts
• Influence multiple levels on highly technical issues and challenges
• Ensure that application designs are consistent with scalability, availability, maintainability, and flexibility

Lead Software Engineer, Systematics

• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
• Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.
• Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.
• Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.
• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.

Senior AI Engineer, AI Foundations, LLM Core, Agentic AI

Risk

• Drive end-to-end payments oversight and risk management across Capital One.
• Support solutions to remediate payments-related challenges while enhancing business practices.
• Establish governance frameworks and collaborate with stakeholders.
• Conduct comprehensive monitoring activities to assess payment types health.
• Deliver comprehensive reports on payment performance and risk posture.
• Manage E2E payments use case inventory and demonstrate adherence to risk policy.
• Engage in payments-related projects and process initiatives to support governance.

Payments Governance & Oversight Associate

• Lead independent controls reviews of cybersecurity, data management, and technology control environments for both Capital One and Discover
• Perform detailed reviews of team assessments of first line control testing programs
• Provide strategic direction and help craft the team's vision for technology and data controls
• Collaborate with various teams and stakeholders
• Develop presentations for senior management and the Board of Directors
• Mentor and develop associates in achieving their professional goals

Director, Technology & Data Risk Management

• Improve the way people interact with their money as a Product Manager
• Collaborate with a passionate team of product managers, designers, engineers, data scientists, and analysts
• Develop the next generation of mobile UI
• Solve complex problems with ATMs and digital tools in branches
• Protect customers from fraud while building machine learning models

Senior Product Manager – Retail Bank Account Opening

Senior Lead AI Engineer – AI Foundations, LLM Core, Agentic AI

Chief of Staff

• Provide end-to-end support of routines and events from ideation through production, including executive meetings, town halls, speaking engagements, and people leadership forums
• Collaborate with partners on the design and execution of programming, recognition campaigns, and inclusive initiatives tailored for the Branch and Café associates and people leaders
• Plan, design, and execute medium to large-scale projects to support leadership priorities, ensuring deliverables, timelines, and budgets are met
• Maintain trackers to monitor the health of organizational priorities and track progress toward senior leadership goals
• Integrate data and associate feedback into compelling visual presentations and communications for all levels
• Partner with L&D to bring learning and development opportunities to our associates and people leaders
• Serve as a thought partner to Branch and Café leaders by proactively identifying ways to streamline business routines and enhance information sharing across the organization

Principal Associate, Project Management – Branch and Café Chief of Staff Team

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems
• Create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends and experimenting with new technologies
• Collaborate with digital product managers
• Deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Lead Software Engineer – Full Stack, Intelligent Foundations and Experiences

Senior AI Engineer, AI Foundations

Accounting Manager

• Serve as a subject matter expert for the Bank Modernization project
• Lead and assist in the development, testing and implementation of project requirements
• Collaborate with teams to build accounting and related processes for new banking products
• Operate within the Agile methodology for delivering projects
• Present results, findings, risks and recommendations to leadership and stakeholders
• Contribute to process improvements through project development and knowledge sharing
• Participate in key corporate projects such as technology and data transformation
• Collaborate with internal and external partners to resolve issues