Senior Director, Product Management – Consumer & Developer Experience

Capital One

Senior Product Director scaling Capital One’s consumer and developer experience platforms. Leading AI, messaging, UX, and enterprise product initiatives for millions of customers.

Posted 9/4/2026full-timeMcLean • California, Illinois, New York, Virginia • 🇺🇸 United StatesSenior💰 $245,100 - $335,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Management with a focus on building customer-centric digital products and platforms. Proven ability to lead cross-functional teams and drive innovative solutions that enhance user experiences and operational efficiency.

Highest-signal resume keywords

Product Management ExperienceCustomer-Centric Digital ProductsCross-Functional Team LeadershipUI/UX ConsistencyAI Tools Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementDigital Product DevelopmentUser Experience DesignData AnalysisBusiness Strategy Translation

Soft Skills

Innovative ThinkingProblem SolvingOrganizational AlignmentCommunication

Tools & Technologies

AI PlatformsDigital ChannelsCommunication Engines

Industry Keywords

Customer ExperienceValue CreationGreenfield InitiativesFinancial Journeys

About the role

Key responsibilities & impact

Reimagine the status quo and identify value creation opportunities
Drive innovative and sustainable customer experiences through technology
Build and scale innovative products and user-obsessed platforms
Create digital connections and customer-centric experiences across users' financial journeys
Shape foundational platforms and best-in-class products used by millions of customers
Build AI tools and platforms that transform how engineering teams build and operate software
Own high-throughput communication engines delivering billions of real-time interactions
Drive quality and UI/UX consistency across customer-facing digital channels
Lead greenfield enterprise supplier and operational platform initiatives
Lead cross-functional teams, solve customer problems, and drive organizational alignment

Requirements

What you’ll need

Bachelor's degree in any field
At least 7 years of Product Management experience
Experience translating business strategy and analysis into consumer facing digital products (preferred)
Capital One will not sponsor a new applicant for employment authorization for this position
No agencies please

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
Reasonable accommodations for applicants who require them
Equal opportunity and non-discrimination commitment
Drug-free workplace