Canary Technologies

Operations

• Own Canary's US analytics infrastructure: audit and improve data pipelines, dashboards, and reporting to ensure accuracy, freshness, and trust across Product, CS, and GTM stakeholders.
• Build and maintain executive-ready dashboards and KPI frameworks that drive weekly business reviews, OKR tracking, and board-level reporting.
• Lead operational cadences that connect product execution to business outcomes: sprint reviews, launch readiness, post-mortems, and cross-pod planning.
• Collaborate with Product Leads and PMs to instrument new features, define success metrics, and deliver launch reporting that informs iteration.
• Quantify operational improvements and communicate impact clearly to leadership. Build measurement frameworks that become organizational standards.
• Inform product strategy and roadmap prioritization through data-driven analysis, competitive intelligence, and customer insights that sharpen the team's bets.
• Shape cross-functional planning processes (quarterly OKR setting, monthly business reviews, annual planning) that translate strategy into measurable team commitments.
• Identify systemic inefficiencies across product operations and propose scalable solutions, whether through tooling, process design, or automation.

Senior Product Strategy – Operations Manager

Product Manager

• Own the end-to-end payments product strategy across the company. Define the multi-year vision that enables Canary to dramatically expand its Payments business.
• Expand payment processor integrations to unblock Sales and Activation globally. Prioritize integrations based on addressable market, enterprise deal requirements, and international needs.
• Build and scale payments infrastructure as a platform. Deliver capabilities like card-on-file, tokenization, fraud detection, chargeback prevention, surcharging, currency exchange, and reporting that all application teams can leverage.
• Coach for outcomes, build payments domain expertise, and develop technical product leaders.
• Orchestrate complex go-to-market motions with Sales, Partnerships, and Marketing. Structure payment processor agreements, enable the sales team on payment capabilities, and close enterprise deals where payments are a gating requirement.
• Operate in a fast-paced, high-accountability environment. Make pragmatic build vs. buy decisions, ship MVPs to validate hypotheses, and iterate based on customer feedback and payment data.

Director of Product, Payments

Software Engineer

• Own the design, development, and maintenance of Canary's React Native SDK that powers guest and staff experiences for large hotel brands.
• Build and maintain **Swift ViewManagers** (iOS) that bridge CanaryKit to React Native.
• Build and maintain **Kotlin ViewManagers** (Android) that bridge the Android SDK to React Native.
• Create best-in-class developer experiences: clear TypeScript APIs, custom React hooks, robust samples, and documentation.
• Ensure feature parity and consistent behavior across iOS and Android platforms.
• Work directly with enterprise customers to integrate the SDK into their React Native applications.
• Debug complex integration issues across different React Native versions, Expo vs bare workflow, and client app architectures.
• Provide technical guidance and code reviews to client engineering teams during integration.
• Build sample apps and integration guides tailored to specific customer requirements.
• Partner with native iOS and Android engineers to coordinate SDK releases and API contracts.
• Partner with Product and Design to scope, sequence, and ship customer-impacting work.
• Establish SDK versioning, release processes, and semantic change management for npm packages.
• Improve code quality through testing (Jest, @testing-library/react-native), automation, and thoughtful architecture.
• Drive operational excellence including crash analytics and debugging across platforms.

Senior React Native SDK Engineer

Director

• Revenue Growth: Deliver against an overall revenue quota and establish sustainable revenue streams
• Market Development: Build and execute go-to-market strategies, leveraging direct engagements, channel partnerships, and customer renewals to drive business growth
• Strategic Planning: Develop a clear regional growth strategy, focusing on market penetration, customer acquisition, and long-term scalability
• Thought Leadership: Represent Canary Technologies as a trusted industry expert at conferences, events, and networking opportunities to elevate the brand and drive regional awareness
• Cross-Functional Collaboration: Partner with global teams across Marketing, Product, and Customer Success to align regional goals with company objectives and ensure seamless execution
• Team Building: Recruit, mentor, and develop a high-performing team to support regional growth. Foster a culture of ownership, collaboration, and excellence
• Prospecting & Outreach: Identify and engage target accounts through diverse channels, including email, phone, social media, direct mail, and in-person meetings
• Sales Process Creation: Develop and refine an outbound sales process that can scale across the region
• Pipeline Management: Leverage Salesforce and other tools for lead management, sales forecasting, and performance reporting

Country Director – Japan

Country Director, Philippines

Recruitment

• Strategic Partnership: Collaborate with hiring managers to define core competencies for open roles, draft precise job descriptions, and establish effective interview workflows.
• Full-Cycle Recruitment: Execute the end-to-end hiring process, including sourcing, initial screening and interview management.
• Candidate Sourcing: Proactively identify and engage qualified talent through LinkedIn, professional networks, and targeted outreach to maintain a healthy pipeline.
• Candidate Experience: Serve as the main point of contact for all applicants, ensuring a consistent, professional, and transparent experience throughout the hiring journey.
• Process Management: Ensure the Applicant Tracking System (ATS) remains accurate and up to date to provide leadership with clear visibility into the hiring funnel.
• External Relations: Act as the primary liaison for recruitment agencies and search firms when supplemental support is required for specialized searches.
• Data Reporting: Track and communicate key recruitment metrics, such as time-to-hire and source effectiveness, to help optimize the talent acquisition strategy.

Senior Recruiter

Events

• Lead event strategy for our US and Canada market.
• Help drive demand generation goals by creating events that will drive leads and build pipeline.
• Build project plans for events and work streams.
• Coordinate with third parties, including event managers, contractors, etc.
• Build strong relationships with cross-functional stakeholders across Marketing, Sales, Customer Success, and Product teams.
• Support the team to exceed program targets including registration, attendance, engagement, customer growth and new business pipeline.
• Execute on in-event logistics for key trade shows and conferences.
• Coordinate Growth, Design and Content teams on booth graphics, messaging, event presentation decks and ensure pre and post-event outreach is planned.
• Iterate on in-booth experiences and swag that will drive foot traffic to Canary at trade shows.
• Use best in class program technology, materials, systems, marketing, and event targeting to take each event to the next level.
• Create and experiment on event strategy for our emerging markets in LATAM.

Event Marketing Lead

Sales

• Lead, coach, and develop a team of SMB Account Executives in a fast-paced, high-volume sales environment.
• Own team performance across core metrics including pipeline generation, win rate, sales cycle, ACV, and quota attainment.
• Run a disciplined operating cadence including weekly one-to-ones, pipeline reviews, forecasting, and deal inspection.
• Coach live and async by joining calls, reviewing call recordings, and providing clear, actionable feedback.
• Partner closely with Sales Ops and Enablement to reinforce process, improve execution, and close skill gaps.
• Maintain accurate forecasts and proactively surface risks, trends, and performance insights to leadership.
• Support hiring, onboarding, and ramp of new AEs as the SMB organization continues to scale.
• Serve as a culture carrier by setting high standards for execution, accountability, and collaboration.

Commercial Sales Manager

Sales Development Rep

• Conduct persistent outreach to targeted prospects (dials/email)
• Communicate our value proposition to decision makers and qualify them for potential sales opportunities
• Deliver against a quota for qualified leads
• Leverage prospecting tools to research companies and identify key decision makers
• Collaborate closely with our Account Executives to help them close accounts and accelerate pipeline growth
• Contribute towards optimizing our approach towards sales development to drive ongoing improvement
• Leverage Salesforce for lead and pipeline management, and sales forecasting
• Participate in knowledge sharing, training updates and process optimization