Canary Technologies

Product Marketing

• Become the authoritative expert on the hospitality tech landscape, customer needs, competitive dynamics, and regulatory requirements.
• Own and execute the regional GTM plans for new product launches, features, and major releases, adapting global strategies to resonate with local market nuances.
• Develop compelling, culturally relevant product positioning, value propositions, and messaging that addresses the unique pain points of hoteliers and guests in target countries.
• Partner closely with regional Sales and Customer Success teams to create localized sales tools and collateral, including presentations, case studies, battle cards, and training materials that empower them to win new business.
• Collaborate with the content and demand generation teams to support regional marketing campaigns, events, and localized content (e.g., website copy, blogs, webinars) that drive pipeline.
• Track and analyze key competitors, identifying their strategies, product features, and market presence in EMEA/APAC to inform our regional roadmap and differentiation strategy.
• Utilize data to measure the success of regional marketing initiatives, GTM programs, and product adoption, reporting on key metrics and providing actionable insights for optimization.
• Act as the liaison between the global Product, Marketing, Sales, and Leadership teams, synthesizing market feedback from the regions to influence the product roadmap and corporate strategy.

Product Marketing Manager

Accountant

• Manage key components of the monthly, quarterly, and annual close process, ensuring accuracy and adherence to deadlines.
• Prepare and review journal entries, account reconciliations, and detailed variance analyses.
• Own critical balance sheet and P&L areas, such as revenue, accruals, prepaid expenses, fixed assets, or payroll accounting.
• Support annual financial statement audits, tax filings, and compliance deliverables.
• Partner with FP&A, Operations, and other teams to ensure financial information is complete, accurate, and consistent.
• Identify opportunities to automate or streamline accounting processes and drive operational excellence.

Senior Accountant

Director

• Deliver against an overall revenue quota and establish sustainable revenue streams
• Build and execute go-to-market strategies, leveraging direct engagements, channel partnerships, and customer renewals to drive business growth
• Develop a clear regional growth strategy, focusing on market penetration, customer acquisition, and long-term scalability
• Represent Canary Technologies as a trusted industry expert at conferences, events, and networking opportunities to elevate the brand and drive regional awareness
• Partner with global teams across Marketing, Product, and Customer Success to align regional goals with company objectives and ensure seamless execution
• Recruit, mentor, and develop a high-performing team to support regional growth. Foster a culture of ownership, collaboration, and excellence
• Identify and engage target accounts through diverse channels, including email, phone, social media, direct mail, and in-person meetings
• Develop and refine an outbound sales process that can scale across the region
• Leverage Salesforce and other tools for lead management, sales forecasting, and performance reporting

Territory Director, DACH

Account Executive

• Deliver against a revenue quota
• Research and reach out to target accounts through a variety of channels--email, phone, social media, direct mail, in person meetings, etc
• Work with an SDR to qualify and set up inbound meetings
• Help develop an outbound sales process that enables us to scale
• Leverage Salesforce for lead and pipeline management, and sales forecasting

Account Executive – Benelux

Account Executive – Nordics, EE

• Manage the full sales cycle from lead generation and prospecting to negotiation and closing.
• Deliver against a revenue quota while maintaining a strong pipeline of opportunities.
• Research and engage target accounts through multiple channels.
• Effectively communicate Canary’s value proposition and tailor solutions to customer needs.
• Leverage Salesforce for lead and pipeline management, and sales forecasting
• Contribute to building and refining sales processes that enable Canary to scale globally.

Full-Cycle Sales Representative, UKI

Customer Success Manager

• Product Expertise: Deeply understand Canary’s products, both current and future, to effectively communicate their value and impact to clients
• Client Onboarding: Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start
• Drive Customer Value: Partner with clients to understand their goals, demonstrate how Canary’s solutions address their needs, and minimize time-to-value
• Relationship Management: Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap
• Portfolio Growth: Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business
• Strategic Insight: Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary’s goals

Customer Success Manager – APAC

• Serve as the strategic owner of assigned global strategic accounts, maintaining long-term executive and operational relationships.
• Quarterback across work streams, coordinating with the Implementation Manager (deployments) and Sales (expansions).
• Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption.
• Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership.
• Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager.
• Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes.
• Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle.
• Advocate for customer needs internally by partnering with Product, Engineering, and Support teams to influence roadmap and resolve escalations.
• Promote customer advocacy, transforming satisfied brands into champions of Canary.

Customer Success Manager – Global Strategic Brands

Financial Planning and Analysis

• Drive annual and quarterly planning processes, including budgeting, forecasting, and long-range planning across all departments
• Develop framework for conducting a comprehensive understanding of financial performance against budgets and ongoing forecasts
• Maintain dynamic operating models, forecasts and dashboards to support strategic decision-making and scenario planning
• Execute monthly, quarterly and annual reporting for executive leadership, the Board, and external stakeholders
• Strengthen financial reporting infrastructure and collaborate cross-functionally to improve tools, systems, and data integrity

Director of FP&A

Business Intelligence Developer

• Own the analytics strategy and roadmap — define the vision for how Canary uses data, what we measure, and where we invest in analytics capabilities
• Be the company's analytics expert — serve as the authority on our data, metrics, and analytical best practices across all teams
• Lead the architecture of our analytics platform in partnership with data engineering, including tooling, data modeling, and warehouse design decisions
• Build and own the data pipelines and business analytics that power reporting and decision-making across the organization
• Design and maintain dashboards and analyses that give leadership and cross-functional teams clear visibility into business performance
• Drive strategic conversations with product, sales, go-to-market teams, and leadership — proactively identifying opportunities and risks in the data, not waiting to be asked
• Work directly with enterprise customers on data feeds, custom reporting, and analytics integrations
• Own and evolve our KPIs and metrics frameworks — ensure the company has a consistent, well-understood set of metrics and that teams are aligned on definitions and methodology
• Establish and maintain comprehensive data documentation and a metrics source of truth — build the processes and culture that make data accessible and understandable to everyone at Canary
• Set and enforce data quality standards through governance practices, validation, and cross-team accountability
• Enable self-serve analytics across the organization by building intuitive data models, tooling, and documentation that reduce dependency on ad-hoc requests

Senior Business Intelligence Analyst

Recruitment

• Strategic Partnership: Collaborate with hiring managers across all departments—technical and non-technical—to define core competencies, draft precise job descriptions, and establish effective interview workflows.
• Regional Ownership: Lead the end-to-end recruitment strategy for our EMEA and APAC offices, ensuring our hiring practices translate effectively across different global markets.
• Full-Cycle Recruitment: Execute the entire hiring process, including sourcing, initial screening, and interview management for a diverse range of roles.
• Candidate Sourcing: Proactively identify and engage qualified talent through LinkedIn, professional networks, and targeted outreach to maintain a healthy global pipeline.
• Candidate Experience: Serve as the main point of contact for all applicants, ensuring a consistent, professional, and transparent experience throughout the hiring journey.
• Process Management: Ensure the Applicant Tracking System (ATS) remains accurate and up to date to provide leadership with clear visibility into the hiring funnel.
• External Relations: Act as the primary liaison for recruitment agencies and search firms when supplemental support is required for specialized searches.
• Data Reporting: Track and communicate key recruitment metrics, such as time-to-hire and source effectiveness, to help optimize the talent acquisition strategy.

Senior Recruiter

• Revenue Growth: Deliver against an overall revenue quota and establish sustainable revenue streams
• Market Development: Build and execute go-to-market strategies, leveraging direct engagements, channel partnerships, and customer renewals to drive business growth
• Strategic Planning: Develop a clear regional growth strategy, focusing on market penetration, customer acquisition, and long-term scalability
• Thought Leadership: Represent Canary Technologies as a trusted industry expert at conferences, events, and networking opportunities to elevate the brand and drive regional awareness
• Cross-Functional Collaboration: Partner with global teams across Marketing, Product, and Customer Success to align regional goals with company objectives and ensure seamless execution
• Team Building: Recruit, mentor, and develop a high-performing team to support regional growth. Foster a culture of ownership, collaboration, and excellence
• Prospecting & Outreach: Identify and engage target accounts through diverse channels, including email, phone, social media, direct mail, and in-person meetings
• Sales Process Creation: Develop and refine an outbound sales process that can scale across the region
• Pipeline Management: Leverage Salesforce and other tools for lead management, sales forecasting, and performance reporting

Country Director, India

• As the Key Account Director at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region.
• You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products.
• This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.

Key Account Director

Operations

• Own Canary's US analytics infrastructure: audit and improve data pipelines, dashboards, and reporting to ensure accuracy, freshness, and trust across Product, CS, and GTM stakeholders.
• Build and maintain executive-ready dashboards and KPI frameworks that drive weekly business reviews, OKR tracking, and board-level reporting.
• Lead operational cadences that connect product execution to business outcomes: sprint reviews, launch readiness, post-mortems, and cross-pod planning.
• Collaborate with Product Leads and PMs to instrument new features, define success metrics, and deliver launch reporting that informs iteration.
• Quantify operational improvements and communicate impact clearly to leadership. Build measurement frameworks that become organizational standards.
• Inform product strategy and roadmap prioritization through data-driven analysis, competitive intelligence, and customer insights that sharpen the team's bets.
• Shape cross-functional planning processes (quarterly OKR setting, monthly business reviews, annual planning) that translate strategy into measurable team commitments.
• Identify systemic inefficiencies across product operations and propose scalable solutions, whether through tooling, process design, or automation.

Senior Product Strategy – Operations Manager

Product Manager

• Own the end-to-end payments product strategy across the company. Define the multi-year vision that enables Canary to dramatically expand its Payments business.
• Expand payment processor integrations to unblock Sales and Activation globally. Prioritize integrations based on addressable market, enterprise deal requirements, and international needs.
• Build and scale payments infrastructure as a platform. Deliver capabilities like card-on-file, tokenization, fraud detection, chargeback prevention, surcharging, currency exchange, and reporting that all application teams can leverage.
• Coach for outcomes, build payments domain expertise, and develop technical product leaders.
• Orchestrate complex go-to-market motions with Sales, Partnerships, and Marketing. Structure payment processor agreements, enable the sales team on payment capabilities, and close enterprise deals where payments are a gating requirement.
• Operate in a fast-paced, high-accountability environment. Make pragmatic build vs. buy decisions, ship MVPs to validate hypotheses, and iterate based on customer feedback and payment data.