Buyers Edge Platform

Associate

• Prospect and generate new business opportunities through outbound cold calling, email outreach, networking, referrals, and social selling
• Build and maintain a robust pipeline of prospective healthcare clients
• Schedule and conduct introductory meetings, presentations, and discovery calls with decision-makers
• Attend industry trade shows, conferences, networking events, and association meetings to develop new business relationships
• Conduct in-person facility visits and meetings with prospective customers
• Deliver compelling presentations demonstrating Prime Source’s value proposition and savings opportunities
• Collaborate with internal teams to develop customized solutions for prospective clients
• Maintain accurate and up-to-date records of sales activities, opportunities, and customer interactions within the CRM system
• Meet or exceed monthly, quarterly, and annual sales activity and revenue goals
• Stay informed on industry trends, purchasing strategies, GPOs, procurement practices, and healthcare market dynamics
• Follow established sales processes and maintain a disciplined approach to pipeline management

Expense Associate

Account Executive

• The Account Executive serves as the primary relationship owner for a portfolio of top-tier client accounts
• Maintain expert-level knowledge of products, services, and industry trends
• Drive customer retention, renewals, upselling, and overall satisfaction through initiative-taking engagement
• Collaborate with cross-functional teams such as sales, marketing, and product development

Data Analyst

• Partner with trading partners to understand business and data integration requirements during implementation and onboarding.
• Analyze incoming customer data and perform gap analysis to identify discrepancies, missing information, and opportunities for improvement.
• Configure and implement customer integrations using existing proprietary data mapping and transformation requirements.
• Communicate integration specifications to customers and business partners, recommending enhancements to file layouts, naming conventions, and data structures when needed.
• Collaborate closely with Software Development and Product teams to support enhancements to existing integrations and implement new capabilities.
• Validate imported data to ensure accuracy, completeness, and successful processing.
• Monitor daily automated data integrations across more than 460 business partners, proactively identifying and resolving data issues.
• Investigate and troubleshoot data integration failures, working directly with internal teams and external partners to drive timely resolution.
• Support internal and external customer inquiries related to data transformation, file processing, and integration workflows.
• Prioritize multiple implementation projects and support requests while meeting established business deadlines.
• Contribute to continuous improvement initiatives that enhance integration processes, data quality, and customer experience.

Data Integration Analyst I

Account Manager

• Independently manage a portfolio of Custom Distribution clients across the QSR and Fast Casual segments.
• Serve as the central point of contact for all corporate client inquiries at the end-user level.
• Act as the primary day-to-day owner of assigned accounts.
• Develop and execute strategic account plans to meet sales targets, support growth, and drive operational efficiency.
• Deliver insights and communication that align supply chain execution with client objectives.
• Provide strategic feedback to category leads and the supply chain team based on ongoing account interaction and market observations.
• Conduct regular (typically weekly) client and distributor calls to resolve issues and manage action items.
• Communicate pricing updates and resolve discrepancies.
• Provide distribution and logistics support.
• Escalate and inform on market conditions and trends.
• Oversee key account implementation and renewal tasks, including new account, market, and item rollouts.
• Manage rollout timelines with internal and external stakeholders.
• Continuously research and apply industry-specific trends and insights to enhance category strategy and expand service offerings.
• Collaborate with the Account Executive and Director of Client Relations to forecast sales volumes and plan account growth.
• Deliver quarterly account update reports to the broader Custom Distribution team.

• Maintain and update master data records to ensure accuracy, completeness, and consistency
• Review, clean, and normalize data from a variety of sources - including distributor feeds, manufacturer files, and internal systems - to ensure uniform formatting and structure
• Recognize and correct data discrepancies or pattern inconsistencies to prevent errors from entering the company’s master database
• Standardize incoming data for end-user reporting and business analysis
• Map distributor product data to manufacturer products based on product history, manufacturer knowledge, and external resources (e.g., catalogs, websites)
• Maintain an average of 1250 products mapped weekly (range of 1000-1500)
• Verify and update product attributes - including brand, category, and manufacturer information—based on available and validated data sources
• Conduct routine data audits and contribute to continuous improvement efforts for data accuracy, automation, and process efficiency
• Support the development and enforcement of data governance standards and best practices
• Collaborate with cross-functional teams to enhance data quality, streamline workflows, and document data management procedures
• Participate in database cleaning and normalization projects as assigned
• Assist in testing and providing feedback on evolving data management tools and automation technologies.
• Assist in new team member training such as, but not limited to, mapping and cleansing data
• Maintain Annual objectives and/or projects
• Maintain business objectives

Data Mapping Analyst

Client Services Representative

• Guide the ArrowStream Account Management leadership, Account Management and Customer Success teams.
• Penetrate additional opportunities for the Platform within the existing client base of ArrowStream.
• Help drive new business through other BEP brands and add profitable value and revenue to the company.
• Serve as a liaison between ArrowStream account management and all internal brands.
• Develop and drive campaigns to best serve clients.
• Mentor and develop direct reports and all account management team.
• Set clear performance expectations and conduct regular performance evaluations.
• Foster a collaborative and supportive team environment.
• Conduct on-going meetings and calls to communicate frequently with Management and Account Management teams.
• Ensure all internal systems and databases are up-to-date with client information.
• Focus on career development for all Account Management team members.
• Develop and maintain long-term relationships with key clients.

VP of Client Services

Product Manager

• Collaborate with stakeholders, users, and developers to gather, clarify, and document product requirements.
• Act as a liaison between business and technical teams, ensuring clear communication and alignment of priorities.
• Keep stakeholders informed through consistent communication on project status, issues, timelines, and upcoming releases.
• Develop deep expertise in organizational operations, product functionality, and user workflows to become a trusted SME.
• Identify opportunities for product improvements, enhancements, and process optimizations based on user feedback and operational insights.
• Support sprint planning and backlog management, helping to define priorities with team leads, and refine user stories.
• Assist in sprint ceremonies (planning, review, retrospectives) to ensure smooth execution.
• Analyze product usage and feedback to provide data-driven recommendations for future development or technical work.
• Document product requirements, workflows, and system changes in clear and accessible formats.
• Foster strong relationships with both stakeholders and developers to build trust and facilitate effective collaboration.
• Monitor releases and validate that delivered solutions meet user and business needs.
• Other related duties as assigned.
• This role may manage Product Analysts depending on team structure.

• Developing and enhancing professional, productive relationships with customers, including executives, and within the industry through regular and direct interaction including reoccurring account status meetings with the customer to ensure alignment
• Owning customer communication on behalf of ArrowStream
• Retaining and documenting detailed knowledge of a customer’s business, observe and communicate notable customer changes such as a change in executives, decision-makers or champions, or changes to the customer's business (ex. Acquisitions, business expansion, closures, etc.).
• Maintain database and communicate important customer information
• Lead and manage all preparation for client meetings, including on-site
• Retain established standard for attrition for customer portfolio
• Proactively review customer accounts to identify and pursue areas of opportunity to upsell
• Advocate on customers’ behalf to ensure delivery of superior customer service and a high level of communication with account contacts.
• Work with Customer Success to ensure seamless communication on escalated customer issues
• Notify the Product team of enhancement requests that are priorities for customers and retention

DevOps Engineer

• Support and improve our CI/CD pipeline tools to support the development teams working on a variety of software products.
• Create relationships with the development teams to progress towards common goals.
• Monitoring and maintaining computer systems and networks.
• Infrastructure as code, develop tools to deploy infrastructure for development environments.
• Containerize applications to improve deployments and application resilience.
• Work closely with development and quality assurance teams to streamline and improve workflows.
• Ensure infrastructure can scale dynamically and recover from disaster scenarios.
• Responding in a timely manner to service issues and requests
• Good understanding of security benchmarking
• Managing development resources and access controls
• Occasional after-hours work
• Internal tooling development to improve operational efficiency and self-service solutions

Analyst

• Verify customer hierarchy in Launchpad corresponds to Salesforce
• Complete account alignment across all systems
• Verify that volume is flowing after “X” amount of time (per customer)
• Confirming DCN volume is populated in Salesforce and report discrepancies to Channel Partner Manager
• Ensure Channel Partners are correctly aligned to:
• Accounts
• Customer Contracts
• Opportunities
• Revenue shares
• Work hand in hand with Channel Partner Manager to provide account reviews and help answer Channel Partner customer questions
• Work in conjunction with Revenue Operations to ensure all Channel Partner accounts and revenue shares are attached and created through weekly and quarterly auditing
• Use case ticketing system for record alignment

Channel Partner Analyst

Marketing Operations

• Own funnel reporting and pipeline measurement: Design and maintain executive-ready dashboards across funnel conversion, campaign ROI, pipeline contribution, and attribution. Define trusted metrics (MQL, SQL, sourced/influenced revenue) aligned across Division Marketing Leaders, Sales, Operations, and Finance. Translate data into actionable recommendations that improve pipeline quality, velocity, and marketing ROI.
• Modernize and scale martech: Audit, optimize, and own the marketing technology stack across marketing automation, CRM integrations, data enrichment, attribution, intent, ABM, webinar/event platforms, lead routing, and analytics. Identify gaps, redundancies, and scalability risks. Lead implementation of tools that enable clean handoffs, accurate reporting, and efficient demand generation at scale.
• Design lead management and campaign operations: Build scalable frameworks for lead scoring, routing, lifecycle stage definition, SLA tracking, and handoff processes. Partner with Division Marketing Leaders and leaders across Events, Paid Media, and Content & Brand to design standardized campaign taxonomy, naming conventions, UTM governance, attribution rules, and QA processes. Improve lead routing accuracy, speed-to-lead, sales acceptance, and visibility into marketing-sourced opportunities.
• Enable demand generation at scale: Partner with Division Marketing Leaders to operationalize scalable campaign execution processes across email, nurture, paid programs, events, content syndication, and lifecycle marketing. Build standards that improve speed, quality, and consistency of campaign execution across divisions while enabling personalization and optimization.
• Establish GTM alignment and funnel governance: Own marketing's integration with Sales, Operations, and Business Intelligence to align on funnel definitions, operational workflows, and pipeline reporting. Partner with Sales Enablement to ensure marketing operations supports sales productivity and efficiency. Identify and resolve friction points in lead management and handoff processes.
• Integrate AI into operations: Identify scalable opportunities for AI in workflow automation, segmentation, personalization, data quality, and reporting. Establish guidelines that improve efficiency while maintaining operational rigor and data integrity.
• Lead and develop the operations team: Build, manage, and mentor the Marketing Operations team, including analytics, campaign operations, systems, and automation roles. Establish clear ownership, documentation, SLAs, and prioritization frameworks. Coach for impact and codify standards in scalable playbooks.
• Support M&A integration: As new brands are acquired, assess martech and operations implications post-close. Define integration approach for tools, processes, and data governance. Develop playbooks for operations and reporting alignment.
• Manage vendor, budget, and tool strategy: Own vendor relationships, tool renewals, budgets, and resourcing tradeoffs for the marketing operations function. Evaluate new tools and platforms that strengthen division performance and efficiency. Make strategic investment decisions based on impact and ROI.

Director, Marketing Operations

Supply Chain

• Own revenue outcomes and accountability: Partner with Division Presidents to define annual marketing-attributed revenue targets and KPIs. Build integrated marketing strategies that drive customer acquisition, pipeline growth, and revenue. Track performance quarterly and adjust strategy based on data and market dynamics.
• Develop and execute integrated go-to-market strategies: Design comprehensive marketing plans across paid media, content, events, and lifecycle marketing. Segment and target key buyer personas across operators, distributors, and manufacturers. Define channel mix and investment strategy aligned to customer acquisition goals and ROI targets.
• Execute through centers of excellence: Partner with Paid Media, Content & Brand, Events, and Marketing Operations leaders to operationalize strategies and drive execution at scale. Prioritize initiatives based on revenue impact. Provide strategic direction while empowering teams to optimize and innovate within roadmaps.
• Drive customer acquisition across key segments: Own customer acquisition strategy for operator, distributor, and manufacturer segments. Develop targeted campaigns that drive awareness, consideration, and conversion. Measure customer acquisition cost, lifetime value, and retention metrics. Optimize campaigns to improve efficiency and scale.
• Build brand positioning and market narrative: Work with division leaders to develop differentiated, compelling positioning for DPN and Supply Chain. Own the narrative around customer value, competitive advantage, and market leadership. Ensure positioning is consistently applied across all customer-facing channels and touchpoints.
• Establish measurement and analytics rigor: Define clear KPIs across customer acquisition, pipeline, revenue, and efficiency. Build dashboards and reporting cadences that track marketing performance against targets. Translate data into actionable insights and strategic recommendations for optimization.
• Drive cross-sell and expansion opportunities: Develop strategies to expand relationships with existing customers. Identify and activate opportunities for customers to engage with adjacent solutions within the BEP portfolio. Measure expansion revenue contribution to overall division growth.
• Lead channel partner and strategic initiative programs: Build integrated partner marketing and channel activation programs. Develop co-marketing strategies, incentive programs, and joint go-to-market initiatives. Track partner engagement, participation, and revenue contribution.
• Support M&A go-to-market strategy: As new brands and solutions are acquired, partner with Content & Brand leadership on positioning while owning the marketing go-to-market plan. Define customer acquisition strategy, segment targeting, and channel approach for acquired assets.
• Build and mentor marketing leadership: Lead a team of marketing professionals and set high standards for strategic thinking and campaign excellence. Develop talent and coach team members to own revenue outcomes.

Director, Marketing – Digital Procurement Network, Supply Chain

Content Marketing Manager

• Own brand architecture: Design framework unifying DPN, Fresh, SaaS, and Supply Chain under BEP while preserving segment differentiation. Create positioning exercises, architecture briefs, and integration transition plans.
• Build content strategy: Define comprehensive roadmap across owned channels (web, blog, email, collateral), social media, and earned media. Own editorial calendar, standards, and cross-functional workflow. Measure against division priorities.
• Establish thought leadership: Position proprietary data assets as industry authority. Own insights, research publications, press strategy, and meaningful earned media placements that amplify credibility.
• Maintain brand identity: Evolve visual identity and voice to reflect positioning. Ensure consistency across all touchpoints while enabling division-specific customization within guardrails.
• Lead social media: Build playbook across divisions. Own execution on LinkedIn, Twitter, and relevant channels. Amplify thought leadership, support operator acquisition, build community. Track and optimize performance.
• Support M&A integration: Assess brand positioning post-close. Define integration approach (rebrand / co-brand / migrate) and messaging hierarchy aligned to tier classification. Develop playbook for brand and content strategy.
• Coach editorial standards: Set communication bar—clarity, voice, intent. Build and mentor team; codify standards in scalable playbooks.
• Integrate AI into operations: Identify opportunities for AI in ideation, drafting, personalization, and efficiency. Establish guidelines maintaining brand voice and editorial rigor.

Director, Content & Brand

Procurement

• Negotiating supplier agreements that deliver value to CoolSchool Prime Customers
• Utilize product knowledge to ensure competitive pricing and contracts from suppliers
• Develop and execute procurement and category strategies across K-12 categories
• Lead supplier negotiations to secure favorable terms, competitive pricing, and promotional opportunities
• Build and maintain strategic partnerships with key manufacturers, suppliers, and distributors including quarterly business reviews
• Oversee financial planning for procurement categories, including annual budgets, forecasts, and margin targets
• Manage category performance by analyzing sales, margin, and inventory KPIs, and take action to optimize assortment and profitability
• Direct assortment planning and product lifecycle management to align offerings with customer needs
• Collaborate with operations and marketing on product launches, promotions, and seasonal campaigns
• Monitor market insights, competitor strategies, and consumer behavior to identify category growth opportunities
• Represent the company at industry trade shows, supplier meetings, and business reviews
• Analyze manufacturer exclusions and work to eliminate short pays and takebacks where possible
• Have knowledge of and use of all company systems, tools, and technology: Salesforce, Data Manager, Microsoft TEAMS

Director of K-12 Procurement

Manager

• You'll work with our channel partners to establish rapport and build relationships, assess business needs, as well as suggest additional program vendors that will benefit that client. We offer you complete training, a laptop and the tools you need to be successful
• Actively participate in all company meetings and marketing campaigns
• Set an appointment schedule, conduct pre-call planning, document all work related activities in Salesforce, and follow-up on all leads in a timely manner. Having proficiency in our CRM tool will help team members to stay organized in a high energy and exciting new role

Expense Associate

Account Executive

Data Integration Analyst I

Account Manager

Data Mapping Analyst

VP of Client Services

Product Manager

Account Manager

DevOps Engineer

Channel Partner Analyst

Director, Marketing Operations

Director, Marketing – Digital Procurement Network, Supply Chain

Director, Content & Brand

Director of K-12 Procurement

Regional Healthcare Manager