VP of Client Services

Buyers Edge Platform

VP of Client Services at ArrowStream guiding the Account Management and Customer Success teams to penetrate additional opportunities within the existing client base and deepen client relationships.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Guide the ArrowStream Account Management leadership, Account Management and Customer Success teams.
Penetrate additional opportunities for the Platform within the existing client base of ArrowStream.
Help drive new business through other BEP brands and add profitable value and revenue to the company.
Serve as a liaison between ArrowStream account management and all internal brands.
Develop and drive campaigns to best serve clients.
Mentor and develop direct reports and all account management team.
Set clear performance expectations and conduct regular performance evaluations.
Foster a collaborative and supportive team environment.
Conduct on-going meetings and calls to communicate frequently with Management and Account Management teams.
Ensure all internal systems and databases are up-to-date with client information.
Focus on career development for all Account Management team members.
Develop and maintain long-term relationships with key clients.

Requirements

What you’ll need

4-year Bachelor’s degree or relevant experience
10+ years of related experience
Exceptional leadership skills
High Proficiency in Microsoft Office (Excel, Word, PowerPoint etc)
Ability to travel at least 20% - 30% of the time
Excellent communication, negotiation, and relationship-building abilities
Analytical mindset with proficiency in leveraging data to inform decision-making
Innovative and adaptable, with a passion for staying updated on industry trends
Valid and unrestricted driver's license with the ability to rent a car.

Benefits

Comp & perks

Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.
Grow with us. Enjoy strong training, development, and competitive pay.
Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data AnalysisClient Relationship ManagementPerformance EvaluationCampaign DevelopmentAccount Management

Soft Skills

Communication SkillsNegotiation SkillsMentoringCollaborationAdaptability