Businessolver

Sales

• Support the growth of Businessolver’s Agency by consulting with sales team, clients, and channel management team
• Engage clients in health and wellbeing strategy
• Market, assess and place Voluntary Benefits coverage for clients
• Communicate and partner with insurance companies and brokers
• Build and maintain relationships with clients and vendor partners
• Travel or visit insurance companies and clients as necessary

Director, Benefits Consulting Practice – National Sales

Project Manager

• Approach all work with a focus on fulfilling Businessolver's mission, vision, values, and organizational goals while fostering a positive team environment and an improved consumer experience.
• Collaborating with cross-functional team, complete discovery with clients and stakeholders and define a scope of work based on their goals and objectives.
• Collaborate with content writers and creative designers to coordinate and deliver client-branded materials, including postcards, emails, newsletters, benefit guides, web-based experiences, and more.
• Manage activities, progress, budgets and deadlines across multiple projects, project teams and aligned resources while adhering to project management best practices and SOPs.
• Schedule and facilitate project meetings. Prepare status reports and communicate updates to project stakeholders
• Create and maintain artifacts critical to projects such as project plans in AdaptiveWork, project scorecards project briefs, matrices, client OneNote, and vendor invoice reporting as needed.
• Identify and address straightforward project issues with guidance from leaders as needed. Escalate unresolved risks to leadership and assist in developing mitigation plans. Hold clients accountable for their responsibilities and clearly communicate the potential impacts of delays.
• Create and maintain positive relationships with client partners and stakeholders to ensure retention and growth of supported products
• Use project management software to plan and manage timelines for projects of limited complexity, ensuring deliverables are completed on time, within scope, and within budget.
• Knowledge of Benefitsolver and project management skillset sufficient to support a client with low-level complexity and scope of work.
• Understand best practices as outlined by the broader Consumer Experience team, be consultative with clients and influence their adoption of best practices.
• Contribute toward the development of processes, SOPs, and best practices for project delivery. Identify opportunities to improve or enhance product functionality to improve team processes and consumer experiences.
• Leveraging project management software, monitor and complete tasks as assigned related to client projects by the assigned due date.
• Comply with all policies and standards
• May perform other duties as assigned

Project Manager I – Consumer Experience

Content Writer

• Approach all work with a focus on fulfilling Businessolver's mission, vision, values, and organizational goals while fostering a positive team environment and an improved consumer experience
• Create and deliver required content writing, editing, and proofreading for various mediums such as benefit guides, home mailings, email, text messages, presentations, video scripts, websites, and more for managed book of business
• Ensure quality, accuracy, and timeliness of content delivery
• Gather and leverage discovery documentation and resources to produce impactful content to educate our clients’ unique employee demographics
• Maintain client-specific artifacts such as project briefs, the eligibility and content matrix and any other relevant resources
• Adhere to client writing style guides in all writing projects
• Understand client health plan(s) and employee benefit package details per population in order to communicate with accuracy
• Understand best practices as outlined by the broader Consumer Experience team, be consultative with clients and influence their adoption of best practices
• Leveraging project management software, monitor and complete tasks as assigned related to client projects by the assigned due date
• Identify and resolve project issues and escalate as necessary to help manage project risks. Manage activities, progress, and deadlines across multiple projects using outlined SOPs and project management software
• Complies with all policies and standards

Content Writer I

Systems Engineer

• Actively lead and participate in discovery process in order to design and document system build specifications
• Validate all technical requirements
• Liaison between client wants and business needs
• Consult on best practice
• Stay up to date on product functionality and enhancements
• Assist with payroll, import and export conversations and support design/mapping
• Identify and solve for system or knowledge gaps
• Submit and liaise on product enhancements and bug fix requests
• Validate all technical requirements through testing
• Coordinate closely with build analyst to ensure aligned
• Participate in ongoing business process standardization
• Provide accurate and timely project communication, status and schedule updates to assigned client
• Create/interpret data mapping from source system(s) to target system
• Utilize assigned data conversion tools and documentation to promote efficiency and standardization
• Clearly communicate and present solutions to internal and external clients
• Participate in new client sales pursuits to demonstrate system functionality and answer questions

Implementation Systems Architect

Account Executive

• Prospect, educate, qualify, and develop Target Accounts to create sales-ready leads and opportunities
• Research executive contact information for target prospects using Google, LinkedIn, Zoom Info, Salesforce, and other related software & services
• Consistently and continuously generate a high volume of prospect engagement activity by following a defined research, profiling and prospecting strategy
• Relevantly, clearly, and concisely communicate general product value and marketplace differentiation to buyer personas of all types
• Contact potential customers and broker partners via telephone, email and face to face
• Work in conjunction with Broker Partner Lead to ensure we are fostering channel while supporting the field to provide our value proposition unique to the relationship
• Arrange and execute meetings with prospects in order to demonstrate products
• Conduct product/system demos via phone, web and face-to-face
• Solution and strategize with prospects on services and products
• Nurture opportunities within Salesforce
• Work to support Operations through implementation and support on-going requests involving Sales Support
• Working closely with other departments and finding opportunities to cross sell

Sales Consultant

Full-stack Engineer

• Implement defined components, small features, defect fixes, and service enhancements from design through deployment.
• Write secure, stable, testable, and maintainable code using current software engineering practices.
• Participate in code reviews, design discussions, sprint planning, and troubleshooting efforts.
• Create or maintain automated tests where practical and thoroughly validate delivered functionality.
• Document important design intent, operational notes, and technical assumptions for the software you change.
• Support production systems through monitoring, troubleshooting, incident response, and follow-up fixes as needed.
• Use approved AI-assisted development tools, where appropriate, to improve productivity in coding, testing, debugging, or documentation while retaining full ownership of output quality.
• Handle data and system access in accordance with Businessolver policies for security, privacy, and compliance.

Software Engineer

Data Scientist

• Support data collection, cleaning, transformation, and exploratory analysis for ongoing projects.
• Assist in developing, testing, and improving machine learning and LLM models.
• Perform deep-dive analysis to evaluate model behavior, output quality, and performance across different approaches.
• Help refine prompts, evaluation criteria, and testing workflows to improve consistency and outcomes.
• Partner with cross-functional teams to translate business questions into analytical solutions.
• Build reports, visualizations, and dashboards to communicate insights to technical and non-technical stakeholders.
• Document methods, experiment results, and recommendations clearly and thoroughly.
• Participate in team meetings, project discussions, and implementation reviews.