Client SaaS Implementation Lead

Businessolver

Client SaaS Implementation Lead at Businessolver acting as primary contact for large-scale client onboarding. Gathering, analyzing, and documenting business requirements across all areas of the platform.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $68,000 - $107,000 per yearWebsite

About the role

Key responsibilities & impact

Serves as main of contact both internally and externally for Onboarding strategic planning, client relationship and definition of client requirements for all Businessolver service offerings
Leads discovery sessions that result in detailed business requirements for clients
Serves as the subject matter expert for clients and Businessolver as it relates to our delivery model and application of those requirements to both new project implementations and ongoing support/delivery
Assesses and mitigates risk with scope of project discovery
Effectively communicates project expectations and progress to our clients, team members, and executive team in a timely and clear manner during discovery
Actively participates in business development and increases revenue opportunities
Demonstrated initiative and drive within a fast-paced environment is required
May perform other duties as assigned

Requirements

What you’ll need

5+ years proven experience in benefit administration SaaS implementation
Bachelor's degree preferred
Health & Welfare benefits administration or Consulting, Client Onboarding or IT consulting, or benefits administration is a plus
Strong quantitative/analytical skills
Strong written and oral communication skills
Ability to work within tight delivery timeframes
Fluency with all MS Office tools, including Access, Project, and Visio
Experience leading multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously
Experience defining and documenting processes, and driving continuous improvement to processes via process measurement/metrics

Benefits

Comp & perks

This role is eligible to participate in the annual bonus incentive plan
Comprehensive benefits package

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

benefit administrationSaaS implementationquantitative skillsanalytical skillsprocess documentationprocess measurementcontinuous improvement

Soft Skills

communication skillsinitiativedriveproject managementclient relationship management