Boston Medical Center (BMC)

Clinical Research

• Provide clinical research support for studies managed by Boston Medical Center’s Clinical Research Network (CRN)
• Coordinate CRN supported research protocols in the clinic setting within hospital policy and procedures, protocol compliance and regulatory guidelines consistently and independently.
• Assist with patient recruitment, eligibility screening, consenting, scheduling study visits, administering questionnaires (as applicable), collecting, entering and updating data, maintaining databases and participant documentation, running reports
• Maintaining on-going communications with research managers and PIs for data collection needs.

Clinical Research Coordinator II, Clinical Research Network

Human Resources

• Gather information for patient registration across various ambulatory departments
• Verify demographic, insurance, and financial information for patients
• Coordinate and arrange for primary care provider approvals for services provided to managed care patients in various Boston Medical Center specialty clinic areas (Pulmonary/Asthma, Infectious Diseases, and Urgent Care Clinics)
• Serve in the role of Patient Access Representative in any medicine clinic when needed

Managed Care Service Representative

Financial Planning and Analysis

• Play a highly visible role in supporting the execution of BMCHS’s financial strategy
• Lead and deliver key financial initiatives, including strategic balance sheet and expense management
• Support the annual budget process to ensure alignment with hospital goals
• Monitor budget performance and identify variances, recommending corrective actions as necessary
• Conduct in-depth financial analysis to identify trends, variances, and opportunities for cost savings
• Help manage cross-functional initiatives throughout BMCHS
• Help lead development and preparation of external financial communications for various stakeholders
• Create and maintain financial dashboard and analytics tools that enable leaders to monitor performance against targets
• Drive operational excellence within the Finance function, including KPI development, process optimization, and continuous improvement initiatives

System Finance and Special Projects Manager

Data Engineer

• Deliver enterprise-level data solutions that empower business partners to provide affordable, high-quality patient care and services
• Engage with business owners and stakeholders across all organizational levels to design and implement robust BI and analytics capabilities
• Develop, test, and document business intelligence and analytics solutions primarily leveraging Epic Clarity and Caboodle data models
• Collaborate with the BI Architect on the creation of custom Caboodle data models
• Design, develop, and implement robust Caboodle ETL pipelines
• Conduct data discovery and source-system analysis
• Collaborate with BI architects, developers, analysts, and operational stakeholders to design, validate, and publish high-quality ETL processes
• Provide timely issue resolution during QA and User Acceptance Testing (UAT)

Data Warehouse Developer – Caboodle

Research Scientist

• The Research Assistant will perform research activities using approved techniques.
• Conducts patient recruitment, administers questionnaires, abstracts medical records, maintains patient databases, performs administrative tasks, assists in grant preparation, performs literature searches and participates with the research team in preparation of data and other reports.
• Assists in data collection and provides feedback on study’s progress.
• Recruits subjects to participate in the study by using approved methodologies, such as, reaching to healthcare providers for referrals, visiting clinics, sending mailouts, using approved advertisements, etc.
• Conducts the enrollment of study participants, including explaining research procedures, and obtaining informed consent of subjects and/or their families.
• Schedules appointments of study participants; conducts reminder phone calls and/or sends mailouts.
• Obtains and distributes payment vouchers for participant reimbursements/participation.
• Responsible for the administrative aspects of the research study, including: managing program records and handling communication needs of the program.
• Prepares and maintains Institutional Review Board (IRB) approvals and correspondence, including amendments and renewals as necessary.
• Perform administrative duties associated with the study’s Data Monitoring and Safety Board, tracking and reporting adverse events and collecting data specified by the DSMB.

Research Assistant, Pediatrics Research

Onboarding Specialist

• Oversees the best practice model to ensure a smooth, welcoming transition and integration of providers into the BMC Community
• Executes and facilitates tasks related to onboarding and gathering and disseminating of information to appropriate administrative stakeholders
• Verifies key tasks required prior to start of clinical duties are completed timely
• Acts as a liaison between the provider and both internal and external departments/vendors
• Prepares reports to monitor department compliance and internal metrics for quality and timeliness

Provider Onboarding Specialist

Full-stack Engineer

• Intern will be working directly with Lab Software Engineers in all aspects of their job.
• Examples of potential projects include developing C++ Unit Tests through the GTest Framework, addressing Critical Bugs and feature requests in the code base, development of SQL scripts for common DB interactions.
• Refactoring of single use scripts into standard open-source style projects, ensuring good code management/documentation/testing across lab.
• All intern projects will make use of git, auto-documentation tools, CI/CD, and unit testing.
• Write documentation for both developers and users.
• Adhere to agile methodology.

Software Developer Intern, Infectious Diseases Research

Security Engineer

• Design, manage, support, and implement cloud security policies, services, and projects.
• Provide architectural security guidance in compliance with industry standards (HIPAA, NIST, CIS) for public cloud environments.
• Review and provide security-significant feedback on designs and proposed changes submitted by others within the organization.
• Frequently communicate and present technical data to audiences with varying levels of technical knowledge.
• Frequently communicate with and present to upper management.
• Manage cloud firewall, DLP, and vulnerability scanning technology.
• Support L1 in resolving cloud-security related issues and follow/improve documented Incident Response playbooks
• Research new technology and assist in proof-of-concept testing.
• Document security standards and processes.
• Work with other internal BMC Security / infrastructure teams to remediate vulnerabilities and other security issues.
• Contribute to design decisions for new technology or existing technology being used in a new way.
• Coordinate findings remediation of known vulnerabilities within the organization’s cloud presence.
• Assist in the education of the workforce on security topics through training and awareness opportunities.
• Provide less experienced security engineers with feedback and guidance on projects and skills development.

AWS Cloud Security Engineer

Communications

• Provide strategic and operational leadership for the organization’s enterprise-wide telecommunication systems
• Develop and execute a comprehensive contact center strategy that supports clinical operations
• Lead the modernization of voice and contact center platforms
• Integrate telephony and mobility platforms with clinical and business systems
• Oversee day-to-day operations and performance of enterprise voice infrastructure
• Manage vendor relationships, contracts, licensing, and service level agreements (SLAs)

Director of Telecommunications

• The Research Assistant will perform research activities using approved techniques.
• Conducts patient recruitment, administers questionnaires, abstracts medical records, maintains patient databases, performs administrative tasks, assists in grant preparation, performs literature searches and participates with the research team in preparation of data and other reports.
• Responsible for the administrative aspects of the research study, including: managing program records and handling communication needs of the program.
• Provides assistance in the development of reports, presentations, and data analysis.
• Assists in data collection and provides feedback on study’s progress.
• Recruits subjects to participate in the study by using approved methodologies, such as, reaching to healthcare providers for referrals, visiting clinics, sending mailouts, using approved advertisements, etc.
• Conducts the enrollment of study participants, including explaining research procedures, and obtaining informed consent of subjects and/or their families.
• Schedules appointments of study participants; conducts reminder phone calls and/or sends mailouts.
• Reviews the data collection forms for each enrollee for completion and quality; checks work of junior staff performing data entry to ensure timely and accurate entry.
• Provides technical guidance to junior staff.
• Obtains and distributes payment vouchers for participant reimbursements/participation.
• Prepares and maintains Institutional Review Board (IRB) approvals and correspondence, including amendments and renewals as necessary.
• Conducts literature searches.
• Assists Investigators with manuscript and presentation preparation and research.

Research Assistant II, Pediatrics

Solutions Engineer

• The Integration Engineer 2 is responsible for the analysis, design, coding, implementation, and support of interfaces between BMC applications.
• Designs, develops, and implements connections/interfaces between software systems, using a broad variety of tools.
• Develops HL7 interfaces
• Contributes to the development of BMC applications HL7 interface standards
• Perform problem and structural analysis, design and develop applications/interfaces.
• Identify issues and recommend solutions
• Ensure consistency of interface development, communication protocols and processes utilized
• Scope work, provide accurate time estimations and interface impact on engine
• Be a technical leader during the development process
• Contributes to Interface Engine maintenance including upgrades and software patching
• Integrate Epic with downstream clinical systems while working closely with the Epic Bridges/EDI Team
• Communicate well with other ITS staff
• Be part of a rotating on-call schedule for any off-hours interface issues.

Integration Engineer

Call Center Representative

• Coordinating all functions and activities related to ambulatory patient access
• Front end customer service
• Patient registration
• Insurance/coverage verification
• Appointment scheduling
• Charge entry
• Handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.

Oral Surgery, Dentistry Call Center

Business Analyst

• Reviews, analyzes, evaluates, and executes data/system changes in accordance with business processes, policies, and service level agreements.
• Writes detailed technical and business specifications, program functions, and steps required to develop or modify data files or systems.
• Assists in creating project plans, conducting project meetings, and coordinating other project activities to improve existing business processes.
• Documents data mappings, user interface specifications, processing logic as per business requirements.
• Communicates with users, vendors, and management.
• Provides regular status reports to management and conducts data quality analytics.
• Provides mentorship and guidance to junior Analysts on the team as needed.

Master Data Management Analyst

Strategy

• Lead system-wide strategy and implementation of Medicare programs, including MSSP, CMMI models (e.g., TEAM, LEAD, AHEAD), Medicare Advantage contracting (including D-SNP), and value-based care initiatives.
• Serve as internal Medicare payment and policy subject matter expert.
• Oversee regulatory analysis, rule monitoring, and dissemination of CMS updates to operational and clinical leaders.
• Serve as internal owner for Medicare contract performance.
• Coordinate cross-functional teams (finance, population health, quality, analytics, legal, compliance, IT) to ensure Medicare program requirements are met.
• Lead development of annual Medicare performance dashboards and executive reports.
• Run point on compiling and presenting quarterly performance to leadership.
• Support financial modeling of Medicare initiatives, including benchmarking, risk adjustment, and shared savings forecasts.
• Partner with compliance to ensure enterprise compliance with Medicare regulations, reporting requirements, beneficiary notifications, IT regulations (e.g. promoting interoperability) and model-specific obligations.
• Oversee submission of required CMS documentation (e.g., FALs, participation agreements, quality reporting files).
• Identify opportunities to enhance Medicare performance, reduce avoidable utilization, improve quality scores, improve acuity performance, and strengthen patient outcomes.
• Manage relationships with BMCHS government affairs, CMS, payers, external partners, and industry associations.
• Drive system readiness for new or updated CMS programs through education, communication, and operational playbooks.
• Lead the initiative to identify, evaluate, and collaborate with executive leadership to implement a new payer contract analysis tool that meets the financial analysis and reporting needs of BMCHS and the new physician group, BMCAP.
• Manage vendor relationships, contract negotiations, and oversee the deployment and integration of the selected tool.
• Use data-driven insights to provide strategic recommendations to hospital and physician group leadership.
• Collaborate with financial leadership to ensure alignment of payer contracts, reimbursement structures, and financial performance reporting.
• Build and maintain strong relationships with internal and external stakeholders, including physicians, hospital administrators, and payers.

Medicare Programs Strategy Director

• Support multiple projects in clinical research and clinical trials.
• Manage tasks related to clinical trials: recruitment, data management, and regulatory management.
• Assist with audits and quality assurance reviews; prepare and attend site visits.
• Assist with the preparation of IRB applications and document maintenance.
• Collect and process biological specimens for studies when needed (Ex: blood, saliva, urine, placenta, breastmilk).
• Evaluate and track the eligibility of all patients seen in the clinic.
• Recruit subjects to participate in the assigned study using approved methodologies.
• Conduct the enrollment of study participants, explain research procedures, and obtain informed consent.
• Schedule appointments of study participants; conduct reminder phone calls and/or send mail-outs.
• Perform biospecimen collection for study purposes, including but not limited to: blood (phlebotomy), saliva (cheek swabs), urine collection, breastmilk collection, and placental tissue.
• Perform office-related duties such as managing communications, updating policy manuals, maintaining records, etc.
• Review and abstract medical records for inclusion/exclusion criteria.
• Access patient demographic and clinical information from clinical systems.
• Supervise and train student research assistants in EMR data abstraction and data entry.
• Review data for quality and completeness.