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Senior Analyst
Boston Medical Center (BMC)Senior Application Analyst collaborating with clinical and technical staff to improve healthcare delivery. Responsible for project management and technical guidance in the Epic implementation process.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business application design and project management within healthcare settings, with a strong ability to communicate complex technical concepts to diverse stakeholders. Proficient in facilitating requirements gathering, conducting business process analyses, and ensuring successful project delivery.
Highest-signal resume keywords
Business Application DesignProject ManagementEpic Radiant KnowledgeTechnical WritingHealthcare Background
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process AnalysisNeeds AssessmentTechnical Solution DevelopmentCost-Benefit AnalysisRequirements Gathering
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationAnalytical SkillsProblem-SolvingTeam Collaboration
Tools & Technologies
HL7Clinical ApplicationsInformation System Technologies
Certifications & Qualifications
Epic Radiant Certification
Industry Keywords
Healthcare Delivery OrganizationsIT Goals and ObjectivesCross-Functional EnvironmentCustomer SupportTechnical Trends
About the role
Key responsibilities & impact- Collaborates with management, clinical application analysts and IT staff to define or design business processes and identify enabling technologies based on customer requirements.
- Act as liaison between clinical and technical staff to make sure that the user needs are met.
- Actively seeks ways to apply existing technologies to clinical data and applications, researching and providing information on technical trends and practices relevant to healthcare delivery organizations.
- Informs and advises customers on information system technologies’ functionality, costs, benefits, and implementation requirements.
- Maintains a current understanding of strategic business initiatives and how they relate to IT goals and objectives.
- Assess near-term needs, utilizing structured interview processes to establish business priorities.
- Consults with technical experts and develops alternative technical solutions; seeks advice on options, risks, costs versus benefits, and impact on other business processes and system priorities.
- Conducts business process analyses, needs assessments, and preliminary cost versus benefit measurements; brokers other IT services; and communicates trends and requirements to and from customers and IT.
- Develop all aspects of the project plans (scope, definition, functional and technical specifications, testing, delivery and support) and coordinate business/clinical and IT implementation resources for successful delivery.
- Actively participate in the team environment and enable colleagues to fulfill the department’s operating objectives.
- Provides effort estimates and assists in the development of project timelines.
- Works closely with other IT team members and business owners to define requirements, prototype and build solutions.
- Responsible for ensuring on time project delivery and completion.
- Coordinate multi-system solutions to clarify interdependencies (and interfaces) so that systems appear seamless to customers.
- Anticipates and identifies issues proactively and implements corrective actions.
- Maintains IT group apprised of project status; informs the IT group of any issues or potential potholes.
- Keeps client informed of the project’s progress.
- As requested, evaluates new applications and make recommendations to management.
- Provide services such as facilitating priority setting and brokering contracts on behalf of customers.
- Prepares and presents formal presentations to both internal and external audiences.
- Provides subject matter expertise and acts as an internal consultant on assigned application and business area.
- Maintains strong working knowledge of the application technologies to facilitate requirements gathering and to educate end users in the relevant applications.
- Act as a mentor to new and less experienced applications analysts involving training, task assignment, and project oversight.
- Participate in an on-call customer support rotation during normal business hours and off hours.
- Performs other duties as assigned or as necessary.
Requirements
What you’ll need- Bachelor’s degree preferred
- At least 3 -5 years of experience in either of the following:
- Business application design, development, and installation, or
- Significant healthcare background with demonstrated abilities in the applications arena.
- Epic Radiant knowledge and certification preferred.
- Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business.
- Strong understanding of project management concepts and documentation in planning and implementing multiple projects in a cross functional environment.
- Strong written communication skills, including technical writing.
- Strong verbal communication skills across all levels and departments within the organization.
- Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans.
- Ability to solve problems often spanning multiple environments in a business area.
- Efficiently manage time to provide a high level of output.
- Understanding of how IT affects an organization and ability to link it to redesigned business process.
- Ability to be a team player; flexible, friendly, congenial, and enthusiastic.
- HL7 knowledge is a plus
Benefits
Comp & perks- medical, dental, vision, pharmacy
- discretionary annual bonuses and merit increases
- Flexible Spending Accounts
- 403(b) savings matches
- paid time off
- career advancement opportunities
- resources to support employee and family well-being