biBerk Business Insurance

Paralegal

• Meets with attorneys and claims professionals to discuss assigned projects.
• Drafts legal documents including subpoena responses, affidavits, and insurance coverage correspondence.
• Researches and analyzes statutes, regulations, legal articles, judicial decisions, and other legal sources; provides written analysis to attorneys to assist with legal requests.
• Assists attorneys with document production on subpoenas and compliance matters.
• Develops and maintains reporting on litigated matters.
• Maintains spreadsheet on approved defense and coverage attorneys.
• Performs other related duties as assigned.

Litigation Paralegal

Account Manager

• Conduct proactive outreach to dormant agencies
• Identify and resolve production barriers
• Execute activation and ramp strategies
• Transition agencies into active production tiers
• Onboard new agencies and establish engagement cadence
• Drive early production benchmarks
• Develop growth plans with agency partners
• Maintain engagement cadence

Territory Manager I – Commercial Property and Casualty Insurance

SDET

• Serve as a champion for automation best practices across multiple engineering teams.
• Continuously evaluate and improve automation frameworks, tooling, and testing strategies.
• Design, maintain, and enhance enterprise-scale automation frameworks.
• Analyze and troubleshoot API behavior and performance, applying sound engineering practices and security considerations.
• Collaborate with developers, product managers, QA engineers, and leadership to improve testing effectiveness.
• Create solutions that close testing and validation gaps during organizational changes or technology migrations.
• Develop comprehensive test automation solutions covering UI, API, integration, and validation testing.

Senior Automation Test Engineer

Claims Specialist

• Determine compensability and/or coverage issues for loss time workers' compensation claims
• Effectively manage a caseload of loss time claims from numerous jurisdictions
• Negotiate and direct settlements under management's review
• Gather medical and factual evidence to determine compensability
• Direct outside investigation and handle litigation files within given authority
• Coordinate and maintain contact with claimants and/or their attorneys, outside investigators, and rehabilitation personnel as well as routine contact with insureds, account liaisons and medical providers

Workers' Compensation Claims Representative, Arizona/Colorado

General

• Utilize THREE’s underwriting guidelines and tools to evaluate, select, and price complex risks – specifically in Hospitality, Habitational, Bar/Tavern, and LRO industries.
• Handle both New Business and Renewal Referrals across THREE’s entire footprint.
• Ensure agent compliance with Loss Control recommendations to improve risk quality and/or reduce hazards that would adversely impact THREE’s profitability.
• Clearly and concisely communicate needs to agents including verification of information, requests for documentation, etc, with customer experience always top of mind.
• Meet various performance requirements related to efficiency and underwriting quality.

Complex Commercial Underwriter

Workers' Compensation Claims Representative

Administration

• Oversee assigned TPA relationships and ensure consistent execution of oversight and control measures
• Lead and develop a team of Workers’ Compensation TPA Liaisons, establishing priorities to ensure tasks and performance goals are met
• Authorize reserve/settlement requests within authority and prepare requests that exceed authority for internal senior leadership roundtable
• Provide technical expertise and oversight through regular file reviews, audits, and authority approvals to ensure TPAs follow best practices and internal standard
• Oversee team resolving TPA data feed errors to ensure accurate financial reporting
• Build and maintain strong relationships with cross-functional teams, TPAs, vendors, brokers, policyholders, and legal partners
• Participate in internal and external meetings, including weekly TPA client meetings and quarterly claim reviews
• Serve as an escalation point for issues impacting the customer experience and communicate expectations, procedures, and protocols to TPAs
• Evaluate TPA performance through audits; drive remediation plans when performance does not meet key performance metrics and service-level agreements
• Report account changes or vendor concerns to ensure service level agreements are met
• Performs additional projects and duties as assigned

Workers' Compensation Third Party Administrator, Claims Manager

• Manage an active desk of litigated and non-litigated claims of varying complexity under miscellaneous professional liability coverages
• Recognize exposures and ensure reserves are adequate and timely
• Evaluate coverage issues and identify risk transfer opportunities
• Manage litigation by proper expert selection, planning, budgeting and partnership with defense counsel
• Strong negotiation skills
• Effective communication both internally and externally
• Proactively manage claim resolution, including formation and implementation of resolution strategy, settlement valuation and obtaining settlement authority
• Actively participate in mediations as needed, within limit of settlement authority
• Manage allocated loss adjustment expense through strategic handling and bill review/payment processing in coordination with the billing unit
• Appropriately document claim files in accordance with established guidelines
• Maintain adjuster licenses, as required.
• This position may require occasional travel to attend mediations, trainings, trials and/or other related meetings.

Senior Professional Liability Claims Representative

• The Property Claims Representative will be responsible for handling a desk of first-party commercial property claims.
• Conduct investigations as they adjust 1st party property claims.
• Investigating losses to determine coverage and the extent of indemnity owed under the policy.
• Retaining and managing outside vendors and experts as part of a quality claims investigation.
• Obtaining and reviewing evidence, reports, and records.
• Establishing appropriate reserves, as warranted throughout the claims investigation.
• Processing expense and indemnity payments, as appropriate.
• Maintaining an organized and efficient workflow, including keeping an active diary on each open claim file.
• Providing superb customer service in a fast-paced environment.
• Drafting detailed correspondence, including coverage position letters and reservation of rights letters.

Senior Commercial Property Claims Representative

• Manages an active desk of general liability bodily injury claims under business owner policies
• Analyzes coverage issues under the Business owners coverage form, garagekeepers, hired non-owned auto, auto services and other standard industry forms
• Analyzes, investigates, and evaluates new loss notices and claim tenders
• Expeditiously analyzes and positions claim under applicable coverage
• Collaborates on setting reserves at appropriate level for claims
• Uses good judgment in managing ALAE in claims investigation
• Appropriately documents claim files in accordance with established guidelines
• Obtains and maintains adjuster licenses, as required

Commercial General Liability Claims Representative – Pre-Suit Bodily Injury

Insurance

• Maintaining industry leading service standards.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Timely entry of all inbound leads.
• Availability and dependability to multitask.
• Highly focused on a total team environment.

Licensed Insurance Services Representative – Property and Casualty

• Manages an active desk of fast-track property damage liability claims under business owner policies
• Analyzes coverage issues under the Business owners coverage form, garagekeepers, hired non-owned auto, auto services and other standard industry forms
• Analyzes, investigates, and evaluates new loss notices and claim tenders
• Adjusts total auto losses as part of adjusting liability claims
• Expeditiously analyzes and positions claim under applicable coverage
• Collaborates on setting reserves at appropriate level for claims
• Uses good judgment in managing ALAE in claims investigation
• Appropriately documents claim files in accordance with established guidelines
• Obtains and maintains adjuster licenses, as required

Commercial General Liability Claims Representative – Bodily Injury

Engineering Manager

• Lead and oversee software engineering operations across 8-10 delivery teams
• Establish clear goals, metrics, and delivery expectations while empowering those teams to operate effectively and autonomously
• Own delivery outcomes across multiple initiatives to ensure predictable execution, high quality, effective risk management, and alignment to business priorities and roadmap
• Provide architectural and technical leadership, guiding design decisions, managing technical debt, and ensuring solutions align with enterprise architecture, security standards, and long-term platform strategy
• Mentor, coach, and develop senior engineers, technical leads, and people managers, building strong leadership pipelines and succession plans
• Act as a trusted technology partner to business leaders and product teams, translating business strategy into executable technology roadmaps and measurable outcomes
• Drive continuous improvement across engineering practices, delivery processes, and team culture, leveraging Scrum, Kanban, DevOps, and Lean principles to improve quality, velocity, and reliability

Senior Software Development Manager

• Test Strategy & Execution: Specializes in test strategy and execution for assigned features, epics, and initiatives, ensuring appropriate functional, integration, and end-to-end coverage.
• Create, maintain, and execute detailed test plans, test cases, and validation artifacts based on requirements, acceptance criteria, and technical design.
• Translate acceptance criteria into comprehensive test scenarios, including edge cases, negative paths, and data-driven validations.
• Execute testing across UI, API, backend, and integration layers (third party vendors and external partners); validate workflows, data integrity, and system behavior.
• Participate in root cause analysis on defects, producing high-quality defect reports with clear reproduction steps, severity assessment, and business impact.
• Actively participate in backlog refinement, story refinement, and design discussions to ensure requirements are clear, testable, and aligned with quality expectations.
• Support shift left quality practices by contributing to test case design using Gherkin and reviewing requirements and designs with testability in mind.
• Partner with developers, business systems analysts, and Product Owners to clarify acceptance criteria and reduce late-cycle defects.
• Champion defect prevention by identifying recurring quality issues and recommending process or design improvements.
• Contribute to regression testing strategy, release certification, and go-live readiness activities.

Senior Test Engineer

QA Engineer

• Manages and mentors a team of manual and automation QA engineers, overseeing test planning, execution, test case development, coverage review, and regression testing for software developed at BHDIC.
• Contributes to the development and evolution of the QA strategy, methodology, standards, and best practices, with a strong focus on test automation and continuous improvement.
• Works closely with Engineering, Product, and other cross-functional teams to embed quality throughout the software development lifecycle and ensure timely delivery of high-quality products.
• Leads and supports the implementation and ongoing improvement of automated testing solutions to increase test coverage, efficiency, and reliability.
• Establishes, promotes, and enforces quality standards to ensure products meet functional, reliability, performance, and security requirements.
• Actively supports hands-on testing, automation development, test reviews, and troubleshooting efforts as needed.
• As needed, reviews and improves test plans, test cases, and automation suites to ensure appropriate coverage and risk mitigation.
• As needed, supports CI/CD pipelines by integrating automated tests and contributing to DevOps-oriented quality practices.
• Identifies quality trends, risks, and improvement opportunities, and communicates them clearly to leadership and stakeholders.