Senior Commercial Property Claims Representative

biBerk Business Insurance

Claims Representative responsible for first-party commercial property claims at Berkshire Hathaway. Investigating losses, maintaining workflow, and providing customer service in a fast-paced environment.

Posted 6/9/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $65,000 - $90,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

claims adjustinginvestigationscoverage determinationindemnity assessmentreserve establishmentexpense processingindemnity paymentscorrespondence draftingbasic math skillscomputer literacy

Soft Skills

customer serviceorganizational skillsworkflow managementcommunication skillsattention to detailtime managementproblem-solvingvendor managementadaptabilityteam collaboration

Tools & Technologies

XactanalysisXactimateXactcontents

Certifications & Qualifications

Bachelor's degreeAdjuster licensingAICCPCU

Industry Keywords

commercial property claimsfirst-party claimsclaims investigationcoverage position lettersreservation of rights lettersclaims processingindemnityclaims managementevidence reviewvendor retention

About the role

Key responsibilities & impact

The Property Claims Representative will be responsible for handling a desk of first-party commercial property claims.
Conduct investigations as they adjust 1st party property claims.
Investigating losses to determine coverage and the extent of indemnity owed under the policy.
Retaining and managing outside vendors and experts as part of a quality claims investigation.
Obtaining and reviewing evidence, reports, and records.
Establishing appropriate reserves, as warranted throughout the claims investigation.
Processing expense and indemnity payments, as appropriate.
Maintaining an organized and efficient workflow, including keeping an active diary on each open claim file.
Providing superb customer service in a fast-paced environment.
Drafting detailed correspondence, including coverage position letters and reservation of rights letters.

Requirements

What you’ll need

Bachelor’s degree required
Adjuster licensing required
At least 3 years of claims adjusting experience, preferably involving commercial property
AIC, CPCU, or similar designations are a plus
Basic math skills
Basic literacy in computer knowledge and use
Proficiency in Xactanalysis, Xactimate, and Xactcontents preferred

Benefits

Comp & perks

Medical (PPO/HDHP), vision, disability, and life insurance.
Enhanced dental plan with orthodontia coverage in addition to a standard plan.
Generous PTO plan for all benefit-time eligible employees.
Paid company holidays and 4 floating holidays.
Paid parental leave.
Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
Voluntary benefits that include accident, critical illness, and hospital indemnity.
Employee discount and rewards program on travel, tickets, electronics, home, and more.