biBerk Business Insurance

Data Scientist

• Build and refine predictive models that help to inform business decisions in marketing, rating, underwriting, and operations.
• Identify trends, patterns, and outliers in data and find the underlying root causes.
• Identify external data sources and models that could improve business processes and evaluate their potential efficacy.
• Design, build, and maintain reports and dashboards that help key stakeholders to monitor the status of core business processes and to explore the data independently.
• Operationalize your work by integrating models into production workflows used across the business.
• Work closely with domain experts across the business to extract knowledge that improves model specification and supports effective validation.
• Communicate results clearly and in a way that makes intuitive sense, so others can understand them, trust them, and act on them with confidence.
• Ensure all work is reproducible, well-organized, and appropriately documented, making it easy to review and build upon.
• Deliver decision-ready outputs backed by rigorous validation, sense checks, and quality control.

Senior Data Scientist – Portfolio Strategy

• Help build and refine predictive models that help to inform business decisions in marketing, rating, underwriting, and operations.
• Design, build, and maintain reports and dashboards that help key stakeholders to monitor the status of core business processes and to explore the data independently.
• Identify trends, patterns, and outliers in data and look for the underlying root causes.
• Evaluate external data sources and models for their potential efficacy in improving internal processes.
• Operationalize your work by integrating models into production workflows used across the business.
• Work closely with domain experts across the business to extract knowledge that improves model specification and supports effective validation.
• Communicate results clearly and in a way that makes intuitive sense, so others can understand them, trust them, and act on them with confidence.
• Ensure all work is reproducible, well-organized, and appropriately documented, making it easy to review and build upon.
• Deliver decision-ready outputs backed by rigorous validation, sense checks, and quality control.

Data Scientist – Portfolio Strategy

Paralegal

• Meets with attorneys and claims professionals to discuss assigned projects.
• Drafts legal documents including pleadings, discovery responses, responses to subpoenas, legal correspondence.
• Researches and analyzes statutes, regulations, legal articles, judicial decisions, and other legal sources; provides written analysis to attorneys to assist with legal requests.
• Assists attorneys with document production on subpoenas and litigation matters.
• Develops and maintains reporting on litigated matters.
• Maintains spreadsheet on approved Workers’ Compensation attorneys.
• Performs other related duties as assigned.

Workers' Compensation Paralegal

Business Operations

• Lead, mentor, and manage a team of Business Systems Analysts responsible for requirements gathering, documentation, and communication.
• Partner with product owners, stakeholders, and technical teams to align projects and prioritization.
• Ensure quality and consistency in business requirements documentation.
• Manage resource allocation, workload prioritization, and performance of the BSA team.
• Facilitate collaboration during sprint ceremonies.
• Serve as an escalation point for business issues and prioritization conflicts.
• Drive process improvements in the analysis and delivery of system updates.
• Foster a culture of continuous improvement, innovation, and customer focus.

Business Systems Manager

Insurance

• Investigate coverage, determine compensability, and manage a pending of high exposure Workers’ Compensation claims involving catastrophic injuries and complex cases
• Proactively establish and update reserves throughout the life of the claim to reflect claim exposure and document supporting rationale
• Resolve claims within authority and make independent case value recommendations to senior leadership on cases which exceed authority
• Participate in reserving, pricing and strategy discussions with senior leadership
• Collaborate with outside defense counsel to effectively manage litigated files according to established litigation management guidelines
• Partner with medical providers, customers, and injured workers to facilitate appropriate medical treatment and ensure timely submission of medical bills
• Ensure compliance with state and federal Workers’ Compensation regulations
• Provide exceptional customer service to policyholders, agents, injured workers, medical providers, legal, and vendors
• Follow escalation and reporting requirements on claims with significant exposure
• Develop creative resolution strategies to manage losses involving complex issues, effectively utilizing appropriate internal and external resources
• Document claim files in accordance with company and regulatory guidelines
• Identify subrogation potential and red flags that require SIU involvement
• Train new team members
• Act as a technical resource to less experienced claims representatives

Complex Claims Specialist – Workers' Compensation

General Counsel

• Oversee litigated P&C coverage matters by providing guidance on strategy and assisting Claims personnel with negotiated resolutions;
• Review P&C claims for coverage issues and provide research and guidance to Claims staff;
• Draft coverage position letters and review draft letters from staff adjusters;
• Assist Claims supervisors in triaging new liability losses and monitoring litigation;
• Participate in Claims roundtable discussions/settlement authority meetings;
• Identify areas for adjuster training and growth with regard to coverage issues;
• Help develop the outside coverage counsel panel;
• Assist with document collection and drafting responses to subpoenas;
• Assist with other legal tasks as needed.

Claims Counsel

Human Resources

• Review and move confidential employee documentation into a new HR Information System
• Export electronic files from current HRIS and save to HR SharePoint using provided naming convention
• Import files into new HRIS and codify them with HR provided coding
• Validate data and documents for accuracy
• Detail missing information for future review and locating
• Meet targeted weekly metrics for exporting and importing data files
• Maintain documentation tracking report to ensure no documents are missed
• Maintain confidentiality of employee documentation

HR Document Processing Intern

Product Manager

• Define and own the roadmap for Commercial P&C products, ensuring alignment with business goals, regulatory requirements, and market trends.
• Serve as the primary liaison between business stakeholders and technology teams, translating complex insurance concepts into actionable system requirements.
• Maintain deep knowledge of state-specific insurance rules and ensure product compliance across all jurisdictions.
• Develop and prioritize user stories, business rules, and acceptance criteria in collaboration with Business Systems Analysts and developers.
• Facilitate workshops and working sessions with actuarial, underwriting, claims, and compliance teams to gather insights and validate product direction.
• Monitor product performance and user feedback to identify opportunities for optimization and innovation.
• Create and maintain comprehensive documentation of product features, workflows, and regulatory mappings.