BECU

Risk

• Support the Data Quality Program: You’ll support the delivery of BECU’s enterprise Data Quality Program by implementing scalable frameworks, advancing governance maturity, and driving continuous improvement across the organization as part of prioritized data initiatives.
• Drive Strategic Initiatives: You’ll lead large-scale, cross-functional data governance initiatives from concept through execution, ensuring measurable business impact and operational excellence.
• Lead and Develop High-Performing Teams: You’ll manage and mentor a team of approximately 20 employees, creating a culture rooted in accountability, ownership, collaboration, and high standards.
• Provide Strategic Direction: You’ll translate business priorities into clear team objectives, establish measurable goals, and empower teams to deliver meaningful outcomes.
• Coach and Influence: You’ll provide ongoing coaching, performance feedback, and development opportunities while fostering strong partnerships across stakeholder groups.
• Improve Enterprise Data Integrity: You’ll identify opportunities to strengthen data quality and governance processes, resolve root-cause issues, and implement scalable governance solutions.
• Drive Metrics and Reporting: You’ll establish and communicate meaningful KPIs, analytics, and governance reporting that demonstrate progress, effectiveness, and business value.
• Partner Across the Enterprise: You’ll collaborate closely with product managers, analytics teams, technology partners, project leadership, and business stakeholders to optimize data quality and governance outcomes.

Senior Manager, Data Governance

Consultant

• Play a key role in delivering a seamless and high-quality member experience
• Expertise in BECU’s products to identify, diagnose, and address members' consumer financial needs
• Refer members to specialized services when necessary
• Serve as a subject matter expert, resolving members' needs and providing expertise in specialized financial services
• Utilize product knowledge to provide excellent customer service and sales in multiple areas
• Sign all line and loan documents ensuring each Member’s needs are fulfilled
• Assist the community with financial wellness involving financial education programs, assistance with budgeting, debt management, or access to financial planning resources

Member Consultant II

Customer Support

• Ensure Compliance: You’ll uphold BECU competencies and follow all regulatory, compliance, and information security standards—helping maintain trust and integrity in everything you do.
• Manage System Transitions: You’ll process system updates and transactions that move accounts from active status to charge-off, and support involuntary closures for revolving and deposit accounts with accuracy and care.
• Support Loan Modifications: You’ll partner with teams like Bankruptcy, Loss Management, and Member Assistance to help facilitate loan modifications—ensuring processes are handled smoothly and effectively.
• Coordinate Debt Management Requests: You’ll handle requests and communications related to external debt management programs, ensuring timely and thoughtful responses.
• Balance and Reconcile Accounts: You’ll collaborate with Accounting to balance general ledgers, investigate discrepancies, and resolve out-of-balance conditions—keeping financials aligned and reliable.
• Protect Confidential Information: You’ll handle sensitive member and employee information with discretion and professionalism, maintaining strict confidentiality at all times.
• Respond to Inquiries: You’ll provide timely, courteous, and solution-oriented responses to both internal and external inquiries, creating a positive experience for everyone you interact with.
• Support Team Operations: You’ll monitor department inboxes, process incoming mail, and step in where needed—ensuring the team operates efficiently and effectively.

Collection & Recovery Support Specialist

• Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts.
• Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member’s needs are fulfilled.
• This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources.

Financial Planning and Analysis

• Serve as a trusted advisor to Technology and enterprise leaders by providing forecast support, financial insights, and strategic recommendations
• Lead annual planning cycles, periodic forecasts, and long-range financial modeling efforts while identifying trends, risks, and opportunities impacting financial performance
• Create ROI analyses, net present value models, and executive-level recommendations that support strategic initiatives
• Prepare monthly expense, project, and FTE variance reporting while delivering actionable insights
• Partner with teams across DABD, MDX, CMBS, and more to align financial planning efforts with enterprise priorities
• Identify opportunities to streamline processes, improve operational efficiency, and support automation initiatives
• Build and maintain sophisticated financial models that support strategic decision-making
• Present financial insights, recommendations, and strategic analysis to executive leadership and key stakeholders

Senior Financial Analyst – Technology

Marketing

• Serve as the technical steward of BECU’s MarTech ecosystem: Own platform configuration, integration patterns, data flows, and implementation standards to ensure long-term scalability, stability, and supportability.
• Design and build advanced journeys and automation: Develop and optimize complex workflows, including audience qualification, orchestration rules, timing strategies, and cross-channel execution.
• Enable personalization at scale: Configure advanced targeting, content rules, and decision logic; partner with channel and content teams to operationalize personalization while maintaining data quality and compliance.
• Architect and maintain integrations: Implement and support integrations between Salesforce Marketing Cloud, data platforms, CDPs, personalization tools, and adjacent systems—ensuring accurate, observable, and governed data flows.
• Ensure platform health and quality: Monitor performance, troubleshoot issues, conduct QA and audience validation, and proactively identify risks to protect campaign accuracy, data integrity, and member trust.
• Collaborate cross-functionally: Partner closely with Marketing, MarTech, Data, IT, and Compliance stakeholders to solution use cases, evaluate tradeoffs, manage dependencies, and align solutions with enterprise standards.
• Support campaign execution when needed: Roll up your sleeves during high-volume periods to help build, validate, and launch campaigns, ensuring deadlines are met without sacrificing quality.
• Support experimentation and innovation: Pilot new tools, features, and use cases—evaluating feasibility, implementation effort, risk, and value prior to broader adoption.
• Provide guidance and best practices: Offer technical guidance, architectural input, and best practices to marketing and operations partners—serving as a subject-matter expert without formal people-management responsibilities.
• Establish standards and guardrails: Maintain implementation standards, documentation, and controls that enable consistent, compliant use of marketing technology across teams.

Senior Marketing Technologist

Director

• Guide your team to achieve exceptional results in growing business member relationships while delivering outstanding service, engagement, and relationship management.
• Empower your team to actively build and manage a strong pipeline through referral networks, consistent prospecting, and meaningful follow-ups that turn opportunities into lasting relationships.
• Lead efforts across business development, member engagement, credit selection, loan structuring, and portfolio risk management to ensure balanced, strategic growth.
• Build and oversee a business banking portfolio that delivers strong returns to members while maintaining operational excellence, policy adherence, and a seamless member experience.
• Invest in your team’s success through ongoing coaching, mentoring, and feedback—helping individuals grow, perform, and reach their full potential.
• Champion cross-selling and referrals by connecting members with the right products and services, offering thoughtful solutions and timely support that meet their evolving needs.
• Maintain a high-quality loan portfolio by ensuring sound credit decisions, compliance with risk guidelines, and proactive monitoring of portfolio performance.
• Play a key role in shaping annual business plans, including membership growth, loans, deposits, and non-interest income to align with BECU’s broader goals.
• Build and maintain relationships with key business partners across services like payroll, merchant services, treasury management, and investments—ensuring strong service delivery and collaboration.
• Maintain expertise in regulatory compliance, credit policies, financial principles, and business banking products to guide sound decisions and strategies.

Director, Business Banking

Community Manager

• You'll maintain workflows, timelines, and deliverables to ensure Community Engagement programs and signature events are executed effectively, consistently, and in alignment with organizational goals, with occasional travel to support meetings or events.
• You'll partner closely with Community Engagement leadership, internal stakeholders, and external partners to promote clear communication, aligned expectations, and timely delivery of outcomes.
• You'll manage cross‑functional project timelines and deliverables, proactively identifying issues, escalating risks, and offering recommendations to keep initiatives on track.
• You'll enable consistent administration and participation by reviewing and approving employee submissions, responding to questions, updating program materials, and supporting outreach that encourages employee engagement in the community.
• You'll track key milestones and metrics to support reporting, accountability, and continuous improvement, and assist leadership in using data to inform program insights and recommendations.
• You'll coordinate event communications and materials, developing FAQs, surveys, common responses, and other documentation in partnership with program and event leads.
• You'll manage multiple priorities using established tools, processes, and sound judgment, while maintaining written procedures and standard materials to support operational continuity.
• Perform other duties as needed to support the Community Engagement team, including local and interstate travel for events, flexible work hours, and occasional physical activity such as standing for extended periods and lifting up to 40 lbs during event setup and execution.

Senior Community Engagement Specialist

Product Manager

• Define, guide, and oversee the vision, strategy, roadmap, and delivery for complex digital banking products and strategic transformation initiatives
• Drive informed, data-backed decisions across the product lifecycle
• Partner closely with technology, design, analytics, operations, and business stakeholders to identify opportunities
• Evaluate feedback, research, and insights to identify product opportunities, integrating the voice of the member into product strategies
• Lead improvements to product management processes
• Define and monitor success metrics for digital banking products and capabilities
• Oversee product financials, including projections, budgets, and expense reporting
• Collaborate with Design to drive discovery, research, and the delivery of cohesive experience journeys
• Mentor and coach individuals and teams, provide ongoing feedback, support professional growth

Director Product Management – Digital Banking

• Serve as the primary decision owner for scope, priority, and sequencing, ensuring delivery teams are aligned to execute against the approved roadmap for complex products or initiatives.
• Facilitate user story development from strategy and business requirements, create user stories, document acceptance criteria, approve user stories for the delivery team, and accept completed stories and features.
• Inspect and facilitate product progress, accept, and reject work done, solve product design concerns, define and prioritize product backlog.
• Coordinate with internal design partners, vendors, and external parties to support feature or product planning and execution.
• Partner with key stakeholders to maintain a coordinated product roadmap and reset priorities as needed.
• Maintain current knowledge of market and industry trends and use that knowledge to make effective recommendations during vision, design or workshop sessions.
• Ensure proactive information-sharing among team members to facilitate alignment and awareness.
• Provide coaching and training to junior team members to enable growth and development as needed.
• Perform additional duties as may be assigned.

Senior Product Owner – Digital Banking

Project Manager

• You’ll take the lead in driving high-impact projects that power BECU’s analytics initiatives
• You will be responsible for project planning, implementation, closure, and enterprise analysis
• You’ll work independently while staying deeply connected to enterprise priorities
• You’ll lead complex, mid- to large-scale projects from planning through execution and closure
• You’ll partner with cross-functional teams across the enterprise
• You’ll provide weekly updates to executive leadership
• You’ll draft scopes of work, define deliverables, and ensure all project activities are clearly documented
• You’ll manage multiple initiatives simultaneously
• You’ll proactively identify risks, manage dependencies, and drive resolution strategies
• You’ll apply and enhance project management methodologies
• Develop and implement project management practices, governance standards, and metrics specific to the business unit
• Conduct regular meetings with stakeholders to align on project status
• Track key project milestones and recommend adjustments
• Manage the activities of partners and outside resources working on assigned projects
• Ensure consistent and timely communication regarding project status, issues, and risks
• Define, report on, and measure expected business outcomes for all projects upon completion
• Incorporate effective change and risk management controls

• Account Reconciliation & Analysis: You’ll monitor and reconcile balance sheet accounts, digging into discrepancies and ensuring everything ties out accurately across areas like loans, fixed assets, and payroll.
• Expense Classification & Review: You’ll review invoices and transactions, ensuring expenses are properly categorized as capital or operational and aligned with general ledger standards.
• Financial Integrity & Compliance: You’ll maintain the accuracy and completeness of accounting records, ensuring proper documentation and adherence to accounting policies and procedures.
• Collaboration & Business Support: You’ll partner with teams across the credit union, helping resolve accounting issues and providing insights that support better business decisions.
• Journal Entries & Close Process: You’ll prepare daily and month-end journal entries and play a key role in the month-end and year-end close, including trend analysis and reporting.
• Fixed Asset Accounting: You’ll take ownership of fixed asset processes, including capitalization, depreciation, transfers, and adjustments—especially within the ERP system.
• Process Improvement & Systems Support: You’ll contribute to system enhancements and play an important role in the upcoming ERP implementation, helping ensure accounting processes are efficient and scalable.
• Reporting & Audit Support: You’ll prepare reports and schedules for audits and regulatory requirements, while also supporting ad hoc reporting needs.
• Continuous Improvement: You’ll identify opportunities to improve processes, strengthen controls, and enhance data accuracy across the organization.
• Documentation & Procedures: You’ll maintain clear and up-to-date documentation to support consistency and operational excellence.

Financial Accountant II

Manager

• Lead Risk-Based Audits: You’ll own end-to-end audit engagements as Auditor-in-Charge
• Leverage Data & Analytics: You’ll write SQL queries, analyze large datasets, and use tools like Alteryx and Tableau
• Drive AI Adoption in Audit: You’ll help shape the future of audit by leveraging tools like Copilot
• Deliver Strategic Insights: You’ll translate complex findings into clear, actionable recommendations
• Enhance Audit Innovation: You’ll contribute to continuous auditing efforts and help evolve audit methodologies
• Collaborate & Influence: You’ll partner with cross-functional teams to understand business processes

Audit Services Manager

• Own the Vision and Strategy: Define and lead the roadmap for digital banking capabilities, focusing on mobile-first experiences that meet member needs.
• Drive Vendor Selection: Manage the RFP process, evaluate solutions, and collaborate with stakeholders to select the right platform for BECU’s future.
• Lead Cross-Functional Collaboration: Partner with teams across Marketing, Payments, Fraud Ops, Cybersecurity, and more to align priorities and deliver impactful solutions.
• Analyze and Innovate: Use data insights and member feedback to identify pain points, improve adoption, and enhance overall user experience.
• Manage Performance: Establish and monitor key metrics, ensuring products meet business goals and deliver measurable outcomes.
• Champion Continuous Improvement: Capture lessons learned and adjust strategies to keep BECU ahead in the digital banking space.

Senior Product Manager – Digital

Communications

• Own the Member Communications Strategy: You’ll develop and lead a comprehensive marketing communications strategy that defines how and when BECU proactively engages members across the full lifecycle, shifting from transactional messaging to a more strategic, marketing-driven approach.
• Lead Omnichannel Engagement Planning: You’ll determine the right mix of channels—including email, mobile app, digital experiences, statements, and other touchpoints—to deliver cohesive, engaging member experiences that drive adoption, trust, and retention.
• Drive Go-to-Market and Lifecycle Initiatives: You’ll lead marketing communications and go-to-market strategies for new features and experiences, ensuring members understand the value and are motivated to engage.
• Partner Across the Organization: You’ll collaborate closely with product, digital, operations, MarTech, UX, and creative teams to translate business needs into clear, effective communications while aligning to shared goals and timelines.
• Guide Creative Development: You’ll write clear creative briefs, provide thoughtful feedback, and partner closely with copywriters and designers to ensure messaging is on-brand, member-centric, and effective.
• Manage Campaign Execution: You’ll oversee campaign planning, calendaring, and execution, with the ability to independently manage campaigns using established tools and processes.
• Measure and Optimize Performance: You’ll define, track, and refine KPIs to evaluate performance, engagement, and impact—using insights to continuously improve strategies and outcomes.
• Oversee Budgets and Business Cases: You’ll support the management of marketing budgets, monitor spend, and build business cases to support initiatives such as centralizing member communications for a more cohesive experience.
• Navigate a Regulated Environment: You’ll ensure all marketing activities comply with regulatory requirements and internal policies, particularly within a financial services context.
• Contribute to Team Culture: You’ll bring a collaborative mindset, share learnings and best practices, and help foster a culture where curiosity, accountability, and continuous improvement thrive.

Senior Manager, Data Governance

Member Consultant II

Collection & Recovery Support Specialist

Member Consultant II

Senior Financial Analyst – Technology

Senior Marketing Technologist

Director, Business Banking

Senior Community Engagement Specialist

Director Product Management – Digital Banking

Senior Product Owner – Digital Banking

Project Manager

Financial Accountant II

Audit Services Manager

Senior Product Manager – Digital

Marketing Manager – Engagement, Member Communications