Operations

• Coordinate logistics for in-person and virtual surgical education programs, including case observations and Educational Speaker Programs, district labs, webinars, and other programs as needed
• Book HCP speaker travel and provide white-glove service to HCP speakers and program stakeholders
• Develop event promotional materials and route for medical/legal/regulatory approval
• Update event management tool (CVENT) with program budget and other details
• Track program metrics, including evaluation data, and maintain accurate records to ensure compliance and continuous improvement
• Collaborate with cross-functional teams including the Surgical Education Program Team, Sales, Marketing, Finance, and Compliance to support program execution
• Maintain visibility into project progress through project management tool (Asana) and regular updates to stakeholders
• Ensure all programs comply with company policies and industry regulations
• Identify opportunities for process improvements in local meeting and events execution

Senior Specialist, Professional Education Operations

• Assist in tracking project timelines, milestones, and status updates.
• Help organize and maintain project documents, shared files, and trackers.
• Support preparation of slide decks and summaries using internal data.
• Coordinate meeting logistics, schedule calls, and assist with agenda development.
• Help maintain accurate records in internal Medical Affairs systems.
• Support processing and tracking of invoices, budget entries, and documentation.
• Assist with routing contracts, confidentiality agreements (CDAs), and other documents through established internal processes.
• Maintain Medical Affairs standard operating procedures (SOPs) repository and version control support.
• Assist as a point of contact for scheduling and document follow-up with external experts (KOLs), consultants, or associations under close guidance from the Medical Affairs Operations team.
• Support compliance-aligned communication and documentation for external engagements.
• Provide day-to-day administrative support to the Medical Affairs Leadership Team.
• Assist with data updates, reports, and routine operational tasks.

Medical Affairs Operations Intern

Implementation Specialist

• Leads customer site and workflow assessments and facilitates the project design and implementation phases
• Provides team support and product, clinical and technical information related to BD Medication Management Solutions
• Manages customer stakeholder teams and delivers concise communication
• Facilitates conference calls and customer meetings to progress project goals
• Establishes rapport with customers conducive to long-term relationships
• Demonstrates problem solving and system consultation related to pharmacy best practices
• Installs, validates, and trains end users on BD Medication Management Solutions technologies

Senior Specialist, Professional Education Operations

Medical Affairs Operations Intern

Implementation Consultant, Solution Deployment – 18-month contract