Analyst

• The Chargeback Claim Resolution Analyst plays a critical role in ensuring the financial integrity and compliance of chargeback processes.
• Responsible for the comprehensive management of chargeback claims, including detailed analysis, validation, and reconciliation of claims.
• Engage and collaborate with Distributor partners, GPOs, Commercial Customers, as well as Contracts, Analytics, and Claims teams.
• Resolve disputed claims efficiently and accurately.
• Establish policies, processes, and governance to ensure effective implementation of complex chargeback activities.
• Maintain meticulous records of all chargeback activities, ensuring claims are processed in accordance with contractual terms and regulatory requirements.
• Generate detailed reports on chargeback trends, discrepancies, and resolutions for management insights.
• Support continuous process improvement to enhance efficiency and accuracy of claim resolution.

Chargeback Resolution Analyst

Consultant

• Responsible for the maintenance of customer relationships in assigned accounts
• Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products
• Collaborates with hospital clinicians and EMR vendors to develop policies and procedures
• Provides basic HL7 message interpretation and failure resolution to customers

Clinical Deployment Consultant

Customer Support

• Assist with client onboarding to ensure optimal adoption of digital solutions
• Maintain a proactive relationship to anticipate needs and prevent issues
• Identify opportunities to improve solution usage and maximize value
• Centralize client feedback and coordinate follow-up by collaborating with internal BD Rowa experts
• Respond to client inquiries and ensure prompt resolution of technical issues
• Consult with clients on their needs, pilot upcoming innovations, and inform them about updates
• Produce regular incident reports and evaluate customer satisfaction levels (NPS)

Intern - Customer Service, Premium Client Experience

Account Executive

• Define key accounts to target
• Implement an action plan across your territory
• Promote products
• Contribute to securing product listings
• Work in collaboration with KAMs/SAMs

Regional Sales Manager, Operating Room

Supply Chain

• Determinación y análisis de los costos de Cadena de Suministros para identificar y mejorar los flujos y eficiencias.
• Responsable de revisión y análisis para la presentación de Presupuesto Anual, forecast y ASR así como los reportes de riesgos de cada ejercicio.
• Coordinación con el área de mejora continua para la evaluación financiera de los beneficios de los proyectos.
• Revisión y control de gastos de cadena de suministros durante el año fiscal.

Especialista en Performance Supply Chain

Field Engineer

• Provide comprehensive remote and on-site technical support for BD Pyxis automated dispensing systems
• Diagnose, service, and resolve hardware and software issues
• Implement and execute preventive maintenance programs for all BD Pyxis systems
• Deliver efficient field services including installations, repairs, calibrations, and training to healthcare customers
• Maintain accurate small parts inventory for service needs
• Properly secure and maintain company assets in optimal working condition
• Commit to ongoing training and self-development to enhance product knowledge and technical skills

Field Service Engineer

Engineer

• Lead the design, development, and qualification of packaging systems for sterile and sterile fluid path medical devices, ensuring compliance with ISO 11607-1 & 2 and applicable regulatory standards.
• Owner of packaging specifications, responsible for the definition of all packaging system specifications.
• Collaborates in the design control process for medium and high complexity projects.
• Communicates data analysis including impact and recommended next steps to project/program leadership.
• Collaborates on complex projects impacting design inputs/outputs and verification through testing and analysis from start to finish.
• Ensures cross-functional strategies are clearly communicated and risks are appropriately managed.

Packaging Engineer II

Account Manager

• Promotion of selected products from MDS portfolio
• Develop strategies to grow business with long-term relationships
• Continuous analysis of sales activities in hospitals
• Promotion and delivery of effective product training
• Building business relationships within hospital accounts
• Manage in-service process as part of conversion
• Attend meetings and conferences to promote BD company image

Account Manager – Przedstawiciel Medyczny

Marketing

• Work closely with both U.S. and Global Marketing teams to support campaign development
• Conduct sales data analysis and strategic planning
• Collaborate with regulatory, medical affairs, and commercial teams
• Support internal communications and dashboard creation
• Develop customer-facing materials and manage Veeva approval process
• Identify gaps in product claims and generate new claims based on clinical and/or scientific evidence

Intern, Global Marketing, Surgical Irrigation Platform

Manager

• Lead and support a team of Clinical Specialists in reaching business targets.
• Foster collaboration and continuous learning within the team.
• Coordinate customer engagement strategies to strengthen partnerships.
• Collaborate with Commercial leadership to identify needs and lead generation for Clinical Specialist engagement.
• Develop and deploy strategy to Commercial community for Clinical Specialist engagements.
• Support efforts to determine where collaboration makes sense with other areas of the business to support the Customer needs.
• Develop Connections with other Clinical Specialist and Advisory committees.
• Collaborates with Marketing and Communications on KoL, Trade Show, and VIP visits.
• Guide the team in identifying customer needs and BD solution opportunities.
• Support change management initiatives, including antimicrobial stewardship.
• Monitor team performance and feedback metrics.
• Collaborate with cross-functional teams to align clinical initiatives with business goals.
• Facilitate multidisciplinary engagement with healthcare leaders.

Manager – Clinical Specialists, Diagnostic Solutions

• Responsible for driving sales and services to new and existing customers
• Improving customer value and satisfaction by aligning complex product solutions and services with key customer initiatives
• Building and maintaining relationships with key decision makers or potential influencers
• Managing a longer sales cycle

Account Executive, Dispensing

• This position manages, drafts, negotiates and closes a variety of US based sales contracts, inbound and outbound, including Commitment, Rebate Growth Incentive Agreements, and Master Agreements.
• As a Senior Contracts Consultant, you will manage, draft, negotiate, and finalize a variety of U.S.-based sales contracts and master agreements
• Facilitate both internal and external calls to review and resolve conflicts and finalize contracts.
• Understand and effectively communicate the differences between agreement types and versions.
• Ensure that risk is mitigated, and provisions are preferred or acceptable per company standard.
• Provide guidance and influence the commercial integrators/sales as it relates to appropriately structuring a deal and negotiating contractual provisions and commitments that meet strategic goals on behalf of BD.
• Collaborate with other senior negotiators, contracts specialists and SMEs to provide a best in class contracting experience to our valued customers.
• Accountable for multiple rounds of constructive negotiating and redlining of contract terms and conditions.
• Carefully review and revise customer redlines and develop responses consistent with BD policies, business positions, statutory/legal requirements, and customer specifications, with a focus on speed to execution.
• Work directly with Sales, Legal, Marketing, and other SMEs/Leaders to balance customer requirements while protecting BD’s interests and mitigating risk.
• Coordinate across other teams to ensure consistency with policies, procedures and overall general provisions across all customer segments for BD, as well as smooth handoffs between teams and effective customer agreement terms and conditions.
• Help administer and enforce policies, procedures, and processes to harmonize contract negotiation and general provisions, with appropriate flexibility to meet customer/market needs and dynamics.
• Support process improvement projects (templates, standard terms, system updates, etc.) to drive operational efficiencies and standardization throughout the organization.
• Work with team members to update management and customers regarding project status, KPIs, metrics reporting and project risks.