Account Executive

• selling profitable growth and total account management activities for all defined products within the DS Product Portfolio in hospitals and clinical labs within the assigned territory.
• developing and implementing strategic sales plans to drive growth for our product portfolio across multiple stakeholders and buyers.
• effectively communicate the clinical and economic value of our offerings, coordinate the customer buying process, and work closely with cross-functional teams to ensure customer satisfaction and long-term retention.

Account Executive, Diagnostic Solutions

Account Manager

• Generating new leads, to grow the account from within and managing existing customer portfolio in defined accounts.
• Drive existing customers to consider earlier replacement cycle, promoting faster revenue and maintaining current install base.
• Upsell new products, helping customers to adopt new technologies, to aid in future retention.
• Identify customer training needs, and facilitate problem resolution.
• Collaborative with the Business Development Specialist, sharing information, working through territory plans to drive adoption in new and existing accounts.
• Being the main point of contact for all customer queries and support.
• Demonstrating CRM excellence by ensuring clear communication internally via use of SFDC so that all account information is updated and current.
• Contributing to and generating an annual business plan for regular review to show the management of the responsible accounts, including growth options and details of how this could be attained.
• Maintain an account pipeline and forecast plan.
• Work cross portfolio with other Account Managers and the MMS Commercial team on projects that promote sales of the entire BD portfolio to the healthcare system.
• Network with leaders in the UK healthcare system, Pharmacy, Nursing, Transformation Directors and ICT related stakeholders in order to create advocates/KOLS.

Territory Manager, Hospital Pharmacy Automation

Supply Chain

• Direct the development and execution of production plans to support global sales in excess of $600mm
• Manage FG inventory assets in excess of $75mm, while meeting defined service level objectives
• Drive Sales Inventory, and Operations Planning (SIOP) process
• Responsible for ensuring personal & company compliance with all Federal, State, local, and company regulations, policies, & procedures for Health, Safety, & Environmental compliance
• Accountable for oversight of manufacturing, inventory management, and distribution operations to ensure customer service goals are attained with minimal product expiry and obsolescence
• Track and report performance metrics on a weekly and monthly basis
• Lead Global Forecast Accuracy, Global Backorder, Global Line Fill and Global Inventory performance for the global platform
• Lead and manage a world-class team of Supply Chain Analysts by recruiting, training, mentoring, and rewarding for high levels of company contribution
• Design and implement cost effective and differentiated supply chain solutions to help the Global platforms to strengthen the core and capitalize distinct opportunities for expansion into adjacencies
• Prepare Executive Level presentations as required.
• Special projects as assigned.

Associate Director – Global Supply Chain

Outside Sales

• Achieve and exceed assigned sales quotas and targets for the Venclose product portfolio within the designated territory.
• Develop and execute comprehensive sales strategies and tactical plans to maximize market penetration and drive product adoption among interventional radiologists, vascular surgeons, and other relevant specialists.
• Identify and cultivate new business opportunities, including targeting new accounts and expanding existing relationships.
• Conduct product presentations, demonstrations, and in-service training to physicians, nurses, and other clinical staff on the features, benefits, and proper use of the Venclose system.
• Provide clinical and technical support during procedures, ensuring safe and effective utilization of the Venclose system.
• Build and maintain strong, long-term relationships with key opinion leaders, hospital administrators, and purchasing departments.

Territory Sales Manager

Territory Manager

Field Engineer

• Deliver exceptional customer service and problem resolution at client sites
• Provide expert instruction on pharmacy automation products
• Collaborate effectively with service team members
• Document detailed descriptions of issues and resolution actions

Field Service Engineer

Manager

• Leading and managing a team of Program Managers and Enterprise Program Managers focused on serving strategic specialty customers
• Building a strong, diverse team environment with a culture of teamwork, collaboration, continuous improvement, and customer-focused excellence
• Adhering to practices, tools and standards for communicating information to teams, peers, executive leadership, and customers implementation activities
• Working collaboratively cross-functionally to drive quality, successful and efficient implementations, upgrades and escalation management experience for BD customers
• Monitoring and controlling expenses in alignment with budget
• Acting as escalation point for internal and external needs

Senior Manager, Solution Deployment

• Provide remote and on-site technical support for BD Pyxis automated dispensing systems located within hospitals and other healthcare facilities within the region and in accordance with our customer support agreements, best-in-class of DHA/DoD facilities
• Respond to, evaluate, and prioritize work orders; diagnose, service, and resolve issues regarding proprietary hardware and software system components, keep ownership of the work order, raise issues to the team lead and manager; log, track, and detail all work order activity, and be capable of fully supporting all products within the region.
• Implement a preventive maintenance program, provide limited multi-functional support for our Sales and Implementation teams, and other support activities as applicable to the role
• Demonstrate a moderate use of competency and an appropriate ability to address hardware and software problems
• Provide efficient field services to all BD customers in a timely manner, including but not limited to installations, in-servicing, repair, preventive maintenance, calibration, and sales support

Field Service Technician

• Manage the end-to-end intake and reorder processes for Purewick reimbursement customers
• Ensure seamless enrollment in Liberator’s supply program
• Communicate the PureWick™ system's features and benefits to customers
• Maintain detailed records of all customer interactions in CRM and call tracking systems
• Meet departmental targets for call volume, sales goals, and customer satisfaction

Sales Representative – Purewick RX Specialist

• Lead a multi-functional team responsible for service programs and sustainability
• Manage field service representatives ensuring customer satisfaction and profitability
• Engage in business planning, analysis, and process optimization
• Develop solutions to FSE issues related to internal policies and technologies
• Ensure effective installation and post-installation support through collaboration internally and externally
• Achieve assigned budget service revenue and cost targets through collaboration with Finance, Sales, and Marketing

Senior Manager – Automated Solutions

• Prospect for new business opportunities across all portfolios and maintaining existing business across all promoted product portfolios.
• Implement marketing platform initiatives and maintaining a strong sales funnel/pipeline of opportunities.
• Manage incremental conversion opportunities from initial account targeting through evaluation, product ordering and in-servicing.
• Conduct regular clinical training and in-servicing on product usage.
• Implement national, regional and local contractual agreements.
• Conduct regular territory business and sales analysis.
• Work with local distributor branches and representatives.
• Collaborate with internal team members and utilizing available sales support resources.

Associate Territory Manager

• Act as Medical Reviewer for Veeva AdProm MLR approval processes.
• Manage Veeva Vault Medical content and analyze feedback from Global Medical Information.
• Build and implement training packages for UCC in collaboration with EMEA Marketing and Business Development teams.
• Partner with Public Policy and Market Access teams to integrate medical strategy into broader business initiatives.
• Lead KOL mapping, development, and engagement planning across EMEA.
• Support clinical studies, publication strategies, and dissemination of real-world evidence.
• Assist with product evaluations, clinical documentation, and user training activities.
• Utilize tools such as PubMed and regulatory databases for data analysis. Track budgets and oversee administrative processes for timely payments.

Medical Affairs Manager – Urology, Critical Care

Analyst

• Monitor and assess global emerging or changing chemical regulations
• Provide subject matter expertise, data management, and analytical support for chemical regulations
• Maintain regulation and chemical ‘watch lists’
• Serve as subject matter expert on chemical regulations
• Collect, analyze and govern chemical regulation related data

Product Stewardship Analyst

Communications

• Conducts initial assessment of materials in Veeva Vault from commercial and physician training teams, verifying that proper support documentation is included for medical reviewers to evaluate promotional, sales training, patient education, physician training, HEOR, and scientific exchange materials across multiple formats.
• Ensures proper categorization of materials (promotional, disease awareness, HEOR, or scientific exchange), verifies claim substantiation according to company guidelines, and confirms that reference links are clear with appropriate anchors to supporting documentation.
• Communicates effectively with material authors about necessary changes, reviews materials after medical review to ensure all comments are properly addressed, and completes the approval process with appropriate verdicts (approved with changes, approved, or not approved).
• Maintains quality control by checking for brand standards compliance, proper grammar and spelling, appropriate trademark usage, and ensuring citations are correct to avoid plagiarism while reviewing materials across various disease states including peripheral vascular disease, interventional oncology, and end-stage kidney disease.
• Collaborates with teams outside of Veeva Vault to streamline review processes, attends weekly and ad hoc MLR review meetings virtually, ensures timely document reviews according to project timelines, and maintains professional relationships with other BD associates while complying with all company policies.

Medical Communications Specialist

Product Manager

• Managing and driving growth of Value Segment portfolio
• Supporting the implementation of the Recode strategy
• Supporting or conducting market analysis, competitive analysis and customer research
• Working with Regional Marketing teams to ensure strategic alignment and tactical execution
• Ensuring market access for a group of PIVC products
• Addressing urgent quality and supply issues
• Collaborating with cross functional teams (R&D, Quality, Medical Affairs, Supply Chain and Operations)
• Managing Product financial performance and demand/forecast process
• Collaborating with team members to develop integrated marketing plans and campaigns