Field Engineer

• Provide expert on-site technical support for BD Parata pharmacy automation and dispensing systems.
• Perform break/fix service, preventive maintenance, and equipment calibration to ensure optimal system performance and reliability.
• Troubleshoot and repair complex systems through hardware diagnostics, mechanical troubleshooting, and electromechanical system repair.
• Deliver comprehensive technical training to pharmacy staff, ensuring proper system operation while responding to service requests within defined SLA requirements.
• Support system implementation and upgrades by assisting Product Implementation Teams with installations, commissioning, and upgrades.

Field Service Technician

Project Manager

• Coordinate complex, multi-stage interview logistics for VP and above candidates across global stakeholders and time zones.
• Manage candidate scheduling, communications, and interview preparation to ensure a high-touch candidate experience.
• Partner with Executive Recruiters, HRBPs, and Hiring Managers throughout the search lifecycle.
• Maintain candidate tracking systems and ensure data accuracy.
• Assist with offer coordination and onboarding logistics.
• Maintain dashboards, reports, and search trackers.
• Support vendor coordination and invoice management.
• Ensure compliance with recruiting policies and processes.

Executive Recruiting Project Coordinator

Financial Planning and Analysis

• Support the monthly and quarterly close process for the U.S. MolDx business
• including preparation
• review
• and coordination of financial adjustments
• accruals
• and related reporting activities to ensure accurate financial results.
• Analyze actual results versus AOP
• forecast
• and prior year to identify key drivers
• explain variances
• and deliver clear and concise performance commentary to finance and business leadership.
• Lead and support the preparation of monthly outlooks
• quarterly forecasts
• annual AOP
• and Strategic Plan submissions for the U.S. MolDx business.
• Manage U.S. expenses through planning
• forecasting
• variance analysis
• and close support
• Prepare revenue and gross profit analyses with detailed visibility into performance by product line
• customer
• platform
• and other relevant business dimensions.
• Develop and maintain financial models to support planning
• forecasting
• business cases
• pricing analysis
• and ad hoc decision support.
• Partner with U.S. commercial
• marketing
• and cross-functional teams to provide financial support
• challenge assumptions
• and help drive informed business decisions.
• Participate in the US SIOP process as the Business Platform's finance representative
• attend demand consensus and supply review meetings to ensure alignment between demand
• supply
• and financial projections.
• Provide ad hoc analysis and reporting support for items such as pricing
• customer trends
• new launches
• lost accounts
• profitability
• and business performance opportunities or risks.
• Prepare and delivery concise financial performance presentations to leadership.
• Maintain and improve reporting processes
• templates
• controls
• and documentation
• while identifying opportunities for simplification
• automation
• and better use of financial systems and tools.

FP&A Manager

Business Intelligence Analyst

• Develop and maintain standardized procedures to implement and monitor vendor performance metrics and SLAs
• Monitor vendor performance results against contracted service levels
• Perform routine evaluations of vendor performance and software adherence
• Build and update ServiceNow dashboards for real-time access to vendor performance
• Prepare and present regular and ad hoc vendor performance and compliance reports

Vendor Management Reporting Analyst

Full-stack Engineer

• Play a critical role in advancing opportunities through the UCC Innovation Process.
• Transform validated needs into differentiated, testable, and scalable concepts.
• Lead concept development, prototyping, and learning cycles focusing on clinical performance and consumer usability.
• Identify focus areas for critical innovation projects.
• Translate prioritized needs and value propositions into multiple concept directions.
• Lead early concept prototyping to explore usability, feasibility, and differentiation.
• Partner with cross-functional teams to assess technical readiness and identify development gaps.
• Evaluate early IP landscape and contribute to invention disclosures.
• Drive concept down-selection using structured criteria.

Staff Engineer, Innovation

Manager

• Builds a strong, diverse team environment, culture of teamwork, collaboration, continuous improvement, and customer excellence.
• Drives operational excellence in project execution, and effective utilization of systems and tools
• Ensures compliance with all relevant BD policies, procedures, and applicable regulatory requirements
• Provides training and support to project team members to ensure documented procedures are being followed, and all records are accurate and up to date
• Fosters strong relationships with sales and service teams supporting pre-sale and post implementation transitions.
• Collaborates within Solution Deployment to determine roles, responsibilities, and staffing needs for the implementation team to support customer projects / programs, company goals and objectives.
• Develops and manages effective practices, tools and standards for communicating information to teams, peers, executive leadership, and customers implementation activities.
• Works collaboratively across organizations to drive quality, successful and efficient upgrades for BD customers.
• Assist MMS with relevant Field Action execution, including customer notifications, obtaining customer acknowledgment forms, and follow-ups with customers to answer questions.
• Ensure all project records are accurate and up to date.
• Hires, develops and leads a high performing team that demonstrates an understanding of how to work within the larger Implementation and MMS organization.
• Possesses a growth mindset, actively seeking feedback to reflect on own performance and managerial capabilities.
• Constructively coaches and gives feedback to support others' development.
• Utilizes available metrics and resources to drive the team to achieve established goals in a proactive manner on time and on budget; removes obstacles when present to ensure team success.
• Monitors and controls expenses in alignment with budget. May have ability to prioritize allocation.
• Takes appropriate risks and makes decisions, which may be difficult and / or unpopular, and takes accountability for outcomes.
• Performs select Account Management functions for assigned customers and acts as escalation point for internal and external needs.
• Ability to manage complex and multi-faceted customer issues by leveraging strong relationships both internal and external.
• Utilizes internal and external trends and analyzes business, financial, operational, and technical data to achieve strategic goals and objectives, prioritizing workload when necessary.
• Embraces and drives a culture of change through continuous improvement.
• Leads by example, guided by the BD Way.
• Provides guidance to employees in general product knowledge and solution deployment processes.
• Often participates in projects/initiative teams that impact the Solution Deployment team and the business unit (Continuous Improvement, Platform liaison, Centers of Excellence).

Manager, Solution Deployment – Upgrade Delivery

Account Manager

• Provides field-level support to customers and potential new customers in the utilization of our acute urology products and clinical services.
• Travels extensively within their assigned region to provide in-servicing support, product demonstrations, product assessments, and general account support activities.
• Helps drive sales revenue in existing accounts to exceed division targets and define and develop new business opportunities.
• Supports new account product evaluations and implementations as specified by the regional manager.
• Conducts business with integrity and in accordance with BD’s Code of Ethics, BD Way, and all applicable policies, rules, and procedures.
• Completes required administrative duties on time and to the appropriate level of detail including call reports, monthly results reports, expense reports, and additional items as assigned.
• Attends and represents BD at local, regional, and national medical conferences, as required.

Associate Territory Manager

Customer Support

• Manage order entry for customers (creation of orders)
• Handle complaints and claims
• Monitor customer credit notes
• Provide feedback on sales performance
• Help resolve disputes between Sales and Marketing and Customers
• Process returns of stock
• Issue invoices
• Maintain databases
• Produce reports as required

Customer Care Specialist I

Operations

• Reporting to the Director, NA QTC Contracts Operations and Governance, GBS (Global Business Solutions), this position provides strong analytical and technical support to the Contract Operations team.
• Develop, implement, and manage technical tools used to automate GPO (National/Regional) and Local (when applicable) agreement membership/pricing connections.
• Coordinate with IT and other GBS Operations pillars to develop and deploy solutions that support Contract Operations membership strategies and policies.
• Document all business requirements related to GPO membership at time of GPO renewals (CE Playbook).
• Responsible for developing and maintaining MS Access based tiering models for new contract membership (pre-slot) tiering, and the connections of new members as they are received in chargeback submissions.
• Responsible for ensuring weekly processing of MS databases to resolve chargeback errors relating to missing customer contract connections.
• Maintain training material (related to automated tools/applications) and update desktop procedures to ensure standard team practices adhere to best practice efficiency and accuracy.
• Support Director with industry organizations and initiatives to develop and drive best industry practices to increase pricing accuracy, eliminate errors and streamline processes.
• Lead and facilitate key projects assigned by leadership as it relates to GPO membership audits.
• Collaborate with our Vistex and other IT partners to ensure the business requirements are supported while ensuring technological functionality and performance appropriately supports contracting activities.

Senior Analyst, Contract Operations – Automation

• Support Sales Team in the field via field rides
• Attend sales training to learn BD’s vascular products
• Develop thorough knowledge of all peripheral access products
• Protect and grow BD Vascular Access Device portfolio
• Provide customers product information and training

• Develop and execute a comprehensive, data-driven territory strategy
• Identify market opportunities, whitespace, and growth vectors
• Own territory performance, including revenue, pipeline, and forecast accuracy
• Proactively create, qualify, and advance new opportunities
• Build and maintain a robust, balanced pipeline
• Compete effectively to win new business and displace incumbents
• Build and expand multi-level relationships across customer organizations
• Map stakeholder networks and navigate complex decision-making environments
• Leverage relationships to drive long-term account growth and retention
• Deliver consultative, insight-led engagement with customers
• Position integrated solutions across instruments, consumables, services, and software
• Lead opportunity strategy from qualification through close
• Manage complex deal cycles with discipline and precision
• Negotiate effectively to achieve strong commercial outcomes
• Partner with Technical Sales Specialists, Application Scientists, Service, and Strategic Accounts
• Maintain deep understanding of territory dynamics, customer needs, and competitive landscape

• Develop and execute a comprehensive, data-driven territory strategy
• Identify market opportunities, whitespace, and growth vectors
• Own territory performance, including revenue, pipeline, and forecast accuracy
• Proactively create, qualify, and advance new opportunities
• Build and maintain a robust, balanced pipeline
• Compete effectively to win new business and displace incumbents
• Build and expand multi-level relationships across customer organizations
• Deliver consultative, insight-led engagement with customers
• Lead opportunity strategy from qualification through close
• Partner with Technical Sales Specialists, Application Scientists, Service, and Strategic Accounts
• Maintain deep understanding of territory dynamics, customer needs, and competitive landscape

Research Account Manager

• Provide remote and on-site technical support for automated dispensing systems
• Respond to, evaluate, prioritize, and resolve work orders within service-level expectations
• Diagnose and repair proprietary hardware and software components with full case ownership
• Independently troubleshoot complex issues
• Execute preventive maintenance programs to ensure system reliability and uptime
• Perform installations, in-servicing, repairs, calibrations, and general technical support
• Maintain accurate inventory of spare parts in accordance with company policy
• Build positive customer relationships through professional communication and timely support
• Document service activities, expenses, and time logs accurately
• Follow service procedures including complaint handling and Medical Device Reporting

Affiliate Manager

• Lead full-cycle executive search for commercial and marketing leadership roles.
• Partner with hiring executives to define role requirements, competencies, and search strategy.
• Build and manage talent pipelines across commercial, marketing, digital, brand, and growth functions.
• Execute market mapping and competitive intelligence research to inform search strategies.
• Assess candidates using structured interviews and competency-based evaluation.
• Present calibrated candidate slates and provide insight-driven recommendations.
• Manage candidate experience, ensuring confidentiality and high engagement.
• Collaborate with HR, compensation, and business leaders to develop offers.
• Track and report on search progress, metrics, and talent market insights.
• Support employer brand initiatives related to executive hiring.

Senior Executive Search Partner

• Install, configure, and test medical devices at customer sites.
• Perform maintenance, installations, and upgrades on medical devices.
• Diagnose technical issues and carry out repairs to minimize equipment downtime.
• Provide on‑site and remote technical support to end users.
• Document service activities, maintenance reports, and equipment status.
• Ensure compliance with safety regulations, quality standards, and internal procedures.
• Train medical staff on proper operation and basic troubleshooting of equipment.
• Collaborate with the sales and technical teams to support customer needs.

Field Service Technician

Executive Recruiting Project Coordinator

FP&A Manager

Vendor Management Reporting Analyst

Staff Engineer, Innovation

Manager, Solution Deployment – Upgrade Delivery

Associate Territory Manager

Customer Care Specialist I

Senior Analyst, Contract Operations – Automation

Associate Territory Manager

Account Manager

Research Account Manager

Field Service Technician

Senior Executive Search Partner

Field Service Engineer