Senior Analyst, Contract Operations – Automation

Provide analytical and technical support in Contract Operations at BD, developing tools for pricing strategies and membership agreements. Responsible for collaboration with IT and internal teams for operational efficiencies.

Posted 6/3/2026full-timeFranklin Lakes • Arizona, Illinois, New Jersey, Texas • 🇺🇸 United StatesSenior💰 $120,300 - $192,400 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Reporting to the Director, NA QTC Contracts Operations and Governance, GBS (Global Business Solutions), this position provides strong analytical and technical support to the Contract Operations team.
Develop, implement, and manage technical tools used to automate GPO (National/Regional) and Local (when applicable) agreement membership/pricing connections.
Coordinate with IT and other GBS Operations pillars to develop and deploy solutions that support Contract Operations membership strategies and policies.
Document all business requirements related to GPO membership at time of GPO renewals (CE Playbook).
Responsible for developing and maintaining MS Access based tiering models for new contract membership (pre-slot) tiering, and the connections of new members as they are received in chargeback submissions.
Responsible for ensuring weekly processing of MS databases to resolve chargeback errors relating to missing customer contract connections.
Maintain training material (related to automated tools/applications) and update desktop procedures to ensure standard team practices adhere to best practice efficiency and accuracy.
Support Director with industry organizations and initiatives to develop and drive best industry practices to increase pricing accuracy, eliminate errors and streamline processes.
Lead and facilitate key projects assigned by leadership as it relates to GPO membership audits.
Collaborate with our Vistex and other IT partners to ensure the business requirements are supported while ensuring technological functionality and performance appropriately supports contracting activities.

Requirements

What you’ll need

BA/BS required
3+ years’ experience in commercial contract operations, analytics, finance, policy and process development and continuous improvement activities required
3+ years experience demonstrated in developing, deploying, and supporting analytic and technical solutions required
Strong technical skills in applications such as MS Access, Excel, PowerBI, and Vistex SAP ERP systems along with analytics and reporting solutions experience required
General understanding of commercial contract operations management
Ability to stimulate and enable innovative thinking to drive change and effectiveness through high automation and process excellence
Ability to collaborate with IT, Commercial Analytics, Finance, and others to drive best in class analytic solutions for contract operations efficiency, timeliness and accuracy
Analytical problem solver with business acumen. Able to evaluate key business drivers and develop clear solution recommendations
Demonstrated project management skills and ability to drive team results
Ability to understand, organize and deliver on critical business requirements to drive solutions that advance our Contract Operations capabilities and achieve operational goals
Strong communications and change management experience
Proven ability to quickly establish credibility, trust, and support within all levels of organization.

Benefits

Comp & perks

Annual Bonus Potential
Discretionary LTI Bonus
Health and well-being Benefits
Medical coverage, Health Savings Accounts, Flexible Spending Accounts, Dental coverage, Vision coverage, Hospital Care Insurance, Critical Illness Insurance, Accidental Injury Insurance, Life and AD&D insurance, Short-term disability coverage, Long-term disability insurance, Long-term care with life insurance.
Other Well-being Resources
Anxiety management program, wellness incentives, sleep improvement program, diabetes management program, virtual physical therapy, emotional/mental health support programs, weight management programs, gastrointestinal health program, substance use management program, musculoskeletal surgery, cancer treatment, and bariatric surgery benefit.
Retirement and Financial Well-being
BD 401(k) Plan, BD Deferred Compensation and Restoration Plan, 529 College Savings Plan, financial counseling, Baxter Credit Union (BCU), Daily Pay, college financial aid and application guidance.
Life Balance Programs
Paid time off (PTO), including all required State leaves, educational assistance/tuition reimbursement, MetLife Legal Plan, group auto and home insurance, pet insurance, commuter benefits, discounts on products and services, Academic Achievement Scholarship, Service Recognition Awards, employer matching donation, workplace accommodations.
Other Life Balance Programs
Adoption assistance, backup day care and eldercare, support for neurodivergent adults, children, and caregivers, caregiving assistance for elderly and special needs individuals, Employee Assistance Program (EAP), paid parental leave, support for fertility, birthing, postpartum, and age-related hormonal changes.
Leave Programs
Bereavement leaves, Military leave, Personal leave, Family and Medical Leave (FML), Jury and Witness Duty Leave.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

analytical solutionstechnical supportcontract operationsprocess developmentcontinuous improvementMS AccessExcelPowerBIVistexSAP ERP

Soft Skills

innovative thinkingcollaborationanalytical problem solvingproject managementcommunicationchange managementbusiness acumencredibilitytrustteam results

Certifications

BABS