Sales Engineer

• Conquérir de nouveaux marchés et mettre en place un plan d’action validé par le manager
• Assurer la promotion de ses produits (présentation, négociations, essais)
• Maintenir et fidéliser la base de clients
• Connaissance de son secteur géographique et des clients
• Proposer et mettre en place des actions innovantes liées à la stratégie des responsables grands comptes
• Participer aux événements régionaux et nationaux à destination des clients

Ingénieur Commercial, Diagnostic Médical

Analyst

• Design, development, and implementation of new features for the OEE platform
• Manage project delivery, testing and validating solutions
• Review project deliverables and documentation for quality standards
• Understand site-specific needs for customization
• Participate in prioritizing enhancements and collaborate with product management

Digital OEE Functional Analyst

Product Manager

• Reporting to the Associate Director for Clinical Solutions & CDx, US Region Marketing
• Support the BD FACS family of clinical analyzers, sample preparation systems, and software solutions
• Drive portfolio growth by supporting marketing strategies, product launches, and customer engagement initiatives
• Focus on execution and collaboration across cross-functional teams to ensure successful commercialization of instruments and software solutions
• Assist in developing marketing strategies for clinical instruments and software solutions
• Gather and analyze customer insights across clinical labs and cell therapy manufacturing organizations
• Coordinate commercial readiness activities for instrument and software launches

Product Manager, Clinical Instruments

Manager

• Oversee contracting lifecycle activities for the DS portfolio.
• Drive business objectives including, but not limited to, growth, profitability, and efficiency.
• Collaborate with Sales, Marketing and Service teams to implement strategies.
• Define, administer, and enforce policies, procedures, and processes.

Manager, DS Capital Contracting

Supply Chain

• Support demand planning and inventory optimization
• Conduct inventory health reviews and cycle count analysis
• Assist in optimizing transportation and logistics

Supply Chain Intern – 1st Shift

Compliance

• Develop and execute regulatory strategies for new product introductions and product lifecycle management.
• Prepare, review, and submit regulatory filings (e.g., 510(k), PMA, CE Mark, etc.) to regulatory agencies worldwide.
• Act as the primary liaison with regulatory agencies during pre-submission meetings, reviews, and inspections.
• Interpret and apply complex regulatory requirements to product development, manufacturing, and marketing activities.
• Conduct regulatory assessments for design changes, manufacturing changes, and labeling updates.
• Manage and maintain regulatory licenses, registrations, and approvals.
• Provide regulatory guidance and support to cross-functional teams, including R&D, Quality, Marketing, and Clinical Affairs.
• Monitor and analyze evolving global regulatory landscapes, assessing potential impacts on products and processes.
• Participate in internal and external audits to ensure compliance with quality system regulations (e.g., ISO 13485, 21 CFR Part 820).

Regulatory Affairs Manager

Marketing Operations

• Oversee day-to-day operations to ensure global SKU availability and supply continuity
• Coordinate demand forecast adjustments with product managers, supply chain and global key accounts
• Design, implement, and refine marketing operations processes and workflows to maximize efficiency and effectiveness including product life cycle management
• Document systems and processes in shareable formats (workflows, docs, sheets, slides) for visibility and impact
• Collaborate with cross-functional teams (marketing, operations, quality procurement, medical affairs, legal, regulatory) to execute marketing operations initiatives including key customer notifications/communications
• Lead commercialization strategy for custom services, serving as the primary customer interface in partnership with technical teams
• Develop and execute strategic marketing programs that drive business growth, leveraging customer feedback and innovative perspectives
• Cultivate relationships with key customers through educational events and engagement activities
• Develop materials and messaging to support marketing strategy, including website content, print collateral, presentations, and video
• Execute promotional and communication programs in collaboration with global MARCOM and regional teams
• Gather, maintain, and analyze quantitative and qualitative market data (market trends, competitive pricing, customer needs, competitor activities)
• Identify market opportunities, segment markets, and develop go-to-market models and strategies
• Drive innovation in product and service offerings based on evolving customer needs
• Lead and collaborate with cross-functional and regional teams in a complex matrix organization
• Present to commercial leadership and influence strategic direction
• Foster an inclusive and diverse team environment

Marketing Operations Manager

Field Engineer

• Deliver exceptional customer service and technical problem resolution at client sites
• Maintain equipment and proactively resolve potential issues to maximize uptime
• Train customers on operation and maintenance of pharmacy automation systems
• Respond to service requests within SLA requirements
• Collaborate with service teams to resolve complex technical issues
• Assist with new automation installations as needed
• Document issues and resolutions in Salesforce Field Service Lightning
• Provide product feedback to drive continuous improvement
• Work independently with minimal supervision

Field Service Engineer

Account Manager

• Manage and maintain relationships with existing accounts by providing excellent customer service and developing strong partnerships.
• Work directly with end users, distributors, OEM’s, integrators, consultants, architects, engineers, and contractors to understand their needs and help them find solutions to their problems.
• Identify new opportunities through cold calling, networking events, industry trade shows, etc., and work with prospects to identify specific needs and how we can best meet those needs.
• Develop and implement marketing campaigns tailored to each account's unique requirements.
• Work collaboratively with internal resources such as Marketing, Product Management, Technical Support, and Operations to ensure successful implementation of marketing programs.
• Understand competitive landscape and drive innovation throughout the organization.
• Utilize CRM system to track leads, contacts, account information, and other relevant data points.

Vascular Access Territory Manager

Product Designer

• Define and implement a comprehensive UX/UI strategy for internal applications and tools.
• Develop and maintain scalable UX/UI frameworks, design standards, and design systems specifically optimized for internal digital environments across Power Platform, Power BI, Copilot Studio, and internal AI solutions.
• Collaborate with Branding and Communications teams to ensure internal UX standards reflect and reinforce organizational brand guidelines.
• Integrate brand-aligned UX principles—typography, color palette, iconography, motion, interaction patterns—into internal digital product standards.
• Act as the steward for UX/UI governance to ensure consistency and quality across all internally developed tools.
• Serve as a senior practitioner and consultant for internal digital initiatives, delivering wireframes, user flows, prototypes, and user-centered UI designs.
• Work closely with internal stakeholders, product owners, and engineering teams to translate internal business requirements into intuitive internal-facing digital experiences.
• Ensure accessibility, usability, and consistency across internal applications, dashboards, and AI-driven products.
• Define UX metrics appropriate for internal digital products (employee adoption, task completion, satisfaction scores, workflow efficiency, etc.).
• Build monitoring and feedback mechanisms—dashboards, surveys, usage analytics—to track UX performance over time across internal platforms.
• Lead the design and execution of A/B tests, multivariate tests, and controlled UX experiments to inform design and product decisions.
• Analyze insights and recommend improvements that enhance the employee experience and increase internal tool adoption.
• Lead, mentor, and grow a team of UX/UI designers focused entirely on internal product experiences.
• Foster a culture of design excellence, collaboration, and innovation within the internal digital product ecosystem.

Digital UX/UI Manager

Operations

• Manage and resolve large volume of external (Distributor, GPO, Customer) and internal (BD sales, commercial integration teams, & CCO cross functional teams) ad hoc inquiries (phone/e-mail/Salesforce cases) in a timely manner, utilizing automation and reporting tools to proficiently review & research to meet stakeholder needs.
• Understand and support business and membership strategies to effectively communicate new customer pricing eligibility on GPO and/or local agreement requests.
• Facilitate and lead external/internal calls to quickly address and/or resolve stakeholder requests.
• Ability to manage GPO Group Transitions, including effective collaboration with the BD Central Membership team to ensure roster alignment and effective dating is set up properly and timely for transitioning members.
• Manage the removal and addition of member accounts from agreements efficiently across multiple ERP platforms (SAP Vistex, JDE), leveraging BOTs and other automation.
• Prepare Dealer Notifications and notify servicing distributors of all contract pricing and membership details stemming from a Group Transition.
• Document, maintain, and centralize any membership related pricing exceptions into contracting playbooks.
• Effectively communicate time-sensitive membership exceptions to other cross functional teams to ensure alignment in other downstream processes to avoid financial risks (chargebacks/claims processing, compliance monitoring, etc.).
• Report any local agreements that require modifications from GPO Transitions, utilizing Power BI and/or other reporting tools.
• Communicate with local contracting associates for GPO Transition details so they can modify their agreements to ensure accuracy in GPO Fee reporting.
• Provide support/training to distributor & customer community for Customer Care Portal related pricing and contracting search related inquiries.
• Ensure portal training desktop procedures are kept current.
• Provide subject matter expertise to help drive the design and implementation of solutions that improve accuracy, timeliness, and efficiency in the GPO Group Transition process.
• Responsible for maintaining Contract related training material and updating desktop procedures to support new system enhancements, modifications to process, etc.
• Support SOX control audits: ensuring all necessary documentation is provided in a timely manner.
• Collaborate with our Distributor partners on the contract loading process, including EDI 845 onboarding.
• Participate in any required testing and ensure completion prior to go-live.
• Collaborate with our Business partners to drive continuous improvements around our GPO and/or Local contract execution and renewal processes that will help deliver sustainable results.
• Collaborate with the Contract Finance Operations team on any related GPO or Local contract execution activities that can impact chargebacks processes and provide support on any necessary collaboration calls with distributors if contract execution topics arise.
• Provide subject matter expertise when collaborating with our SAP & JDE IT partners; be able to clearly articulate business requirements and run point as a testing lead to ensure technological functionality and performance appropriately supports contracting activities.
• Be accountable for key metrics, KPI’s (key performance indicators), SLA’s (service level agreements), and Individual Impact Goal’s to meet the strategic goals of the organization.
• Create and implement opportunities to improve the overall customer experience.

Analyst, Contract Operations – Customer Contract Administration

• Achieve established sales goals and drive revenue growth within your assigned territory
• Develop and maintain strong relationships with existing customers while actively pursuing new business opportunities
• Provide on-site technical support and training to healthcare professionals, ensuring accurate and effective use of BD's products
• Stay up-to-date with the latest product information and industry trends to deliver valuable insights to customers
• Collaborate with cross-functional teams to identify and address customer needs, ensuring prompt and satisfactory resolution of any concerns
• Represent BD at industry events, tradeshows, and customer meetings, delivering compelling presentations and fostering positive brand recognition.

Territory Manager - Boston South/Rhode Island

Marketing

• Propose and perform appropriate market research and VOC activities for innovation projects create need statement, assess value pool/market size, prioritized value drivers and BD ability to win.
• Stay up-to-date with industry trends, competitive landscape, analyze market data, VOC and VOS insights to identify areas for improvement in our product and service offerings as well as innovation opportunities.
• Collaborate with the innovation team (R&D, MA and etc) to advance projects in the ideation phase through Gate A/B and C
• Serve as key marketing contact with startups companies for potential external partnership assessment and opportunities to accelerate the innovation velocity.
• Propose line extensions and new products to better serve segment needs and optimize sales potential.
• Collaborate with the product development team to define and prioritize product features and enhancements based on market feedback and customer needs
• Support the Global Product Development System (GPDS) process as a core team member for the assigned project(s).
• Accountable for completion of respective marketing deliverables to ensure commercial excellence through collaborative efforts with all levels of other functional areas (e.g., R&D, Regulatory Affairs, Medical Affairs, etc.).
• Use fact-based data to inform key decisions, driving timely decision-making even in the face of incomplete information.
• Lead the product launch efforts, in collaboration with downstream and region marketing team.
• Develop a global marketing and related launch plan that defines "how to win,” including market development, evidence generation, marketing communications and promotional strategy, content creation, pricing strategies, and customer and sales-facing associate training.

Global Marketing Manager – Innovation

Customer Support

• Provide timely and accurate information to customers regarding their order status and/or product information requests according to established department and intra-departmental policies and procedures.
• Process customer returns according to established department policies and procedures.
• Work closely with the Medical Billing department to resolve disputed Billing charges
• Provide timely feedback to Customer Service Management regarding service failures or customer concerns.
• Partner with Sales Representatives to meet or exceed customer service expectations.

Customer Service Representative

Solutions Engineer

• Provide implementation and support of BD integration projects for pharmacy and other related healthcare systems.
• Design and validate scoped interfaces to meet project timelines and revenue objectives.
• Participate in customer meetings and establish rapport.
• Maintain accurate account documentation and backups.
• Work effectively with diverse multi-functional teams and consult Lead or Senior Integration Engineers when appropriate.
• Actively participate in all training activities outlined in the established Integration Engineer Learning Path.