Baylor Genetics

Clinical Research

• Curation of variants, genes, and gene-disease correlations following ACMG guidelines
• Analyzing clinical genomics data, including next-generation sequencing, Sanger sequencing, metabolomics, and chromosomal microarray
• Clinical report drafting
• Validation, process refinement, presenting findings at meetings, and performing other duties as needed

Clinical Genomics Scientist III – WGS

Product Marketing

• Lead downstream commercialization strategy across Baylor Genetics' product portfolio.
• Develop go-to-market strategies that define target customers, value propositions, positioning, commercialization priorities, and adoption plans.
• Translate product strategy into actionable commercial plans that accelerate market adoption.
• Partner with Product Management to align commercialization strategies with product roadmaps and customer needs.
• Establish commercialization strategies that support product adoption, utilization, customer retention, and portfolio growth.
• Own Baylor Genetics' product positioning and messaging architecture.
• Develop differentiated value propositions that communicate clinical, operational, and economic value.
• Translate complex scientific and technical capabilities into compelling customer-focused messaging.
• Ensure consistency of product messaging across sales enablement, campaigns, digital content, events, and customer-facing communications.
• Own Baylor Genetics' enterprise sales enablement strategy.
• Lead development of commercial readiness programs supporting new products, strategic initiatives, and ongoing portfolio growth.
• Partner with Sales Leadership to develop onboarding, field training, certification, and continuous learning programs.
• Analyze competitive trends, account expansion opportunities, share of wallet, and customer feedback to identify commercial opportunities and risks.
• Monitor portfolio performance across products, customer segments, and strategic accounts to identify opportunities for increased adoption and expansion.
• Lead downstream commercialization planning for new product launches, portfolio expansions, and strategic initiatives.

AVP Product Marketing

Growth Marketing

• Lead Baylor Genetics' commercial growth strategy by developing and executing integrated marketing programs
• Oversee Growth Marketing, Digital Marketing, Account-Based Marketing (ABM), Commercial Events, Social Media Activation, and Marketing Performance & Attribution
• Translate commercial priorities into integrated campaigns that generate qualified pipeline
• Lead integrated demand generation strategies across digital marketing and customer engagement initiatives
• Develop scalable customer acquisition, engagement, and conversion strategies
• Optimize campaign performance and improve lead generation throughout the customer journey
• Partner with Product Marketing and Sales to develop integrated marketing campaigns supporting product launches and strategic initiatives
• Measure account engagement, opportunity progression, and revenue impact for target accounts

AVP Growth Marketing

• The Clinical Genomics Scientist II analyzes clinical genetics data, curates variants and genes, and summarizes findings for clinical reports.
• Assist laboratory directors and R&D with validation of cutting-edge technologies and software platforms.
• Curation (50%): curation of variants, genes, and gene-disease correlation following ACMG guidelines.
• Analysis (30%): analyzing clinical genomics data, selecting variants for curation/confirmation, variant nomenclature following HGVS guidelines.
• Other (20%): may involve clinical report drafting, test validation, process refinement, presenting findings, monitoring test turnaround time and task delegation.

Clinical Genomic Scientist II – WGS Analysis

• Lead and oversee the curation of variants, genes, and gene-disease correlations following ACMG guidelines
• Perform comprehensive analysis of clinical genomics data involving various techniques such as next-generation sequencing, Sanger sequencing, metabolomics, and chromosomal microarray
• Draft clinical reports, manage validation processes, refine methodologies, and present findings in meetings
• Provide mentorship, guidance, and training to junior team members

Clinical Genomic Scientist – Clinical Indication

• The Clinical Genomics Scientist II analyzes clinical genetics data, curates variants and genes, and summarizes findings for clinical reports.
• Our scientists assist laboratory directors and R&D with validation of cutting-edge technologies and software platforms.
• Curation (50%): curation of variants, genes, and gene-disease correlation following ACMG guidelines.
• Analysis (30%): analyzing clinical genomics data, selecting variants for curation/confirmation, variant nomenclature following HGVS guidelines.
• Other (20%): may involve clinical report drafting, test validation, process refinement, presenting findings, monitoring test turnaround time and task delegation.

Clinical Genomic Scientist II – Clinical Indication

Learning and Development

• Design, develop, implement, and facilitate training and development programs for employees in classroom, virtual, distance learning, and eLearning formats.
• Serve as a subject matter resource for training and development procedures, learning management systems, learning content management systems, group dynamics, and learner engagement practices.
• Administer and configure learning management system activities, including course setup, enrollment, rosters, training calendars, completion tracking, learning records, and participation documentation.
• Build and maintain learning metrics, dashboards, reports, and KPIs to monitor participation, completion, effectiveness, adoption, and business impact across multiple disciplines.
• Research, evaluate, recommend, and implement training options, content, tools, and delivery methods that meet organizational needs and improve the learner experience.
• Partner cross-functionally with Operations, Sales, Finance, Legal, IT, and other stakeholders to execute enterprise learning initiatives and support consistent training adoption.
• Create, update, and maintain training documentation, job aids, learning communications, and standard work to promote clarity and consistency.
• Perform other duties as assigned and comply with all company policies, procedures, and applicable regulatory requirements.

Senior Training and Development Specialist

Full-stack Engineer

• Design, develop, enhance, deploy, and support Epic integrations and related applications.
• Contribute to the technical design and architectural decisions that promote scalability, reliability, and maintainability.
• Partner with Epic Analysts, Product Owners, QA, and Operations teams to deliver business and clinical solutions.
• Drive operational excellence through production support, incident management, root cause analysis, and continuous improvement.
• Create and maintain technical documentation, system architecture diagrams, build and deployment guides, SOPs, workflows, and support knowledge articles.

Software Engineer

Product Manager

• Lead product strategy, roadmap development, and execution for business platforms supporting genomic laboratory operations.
• Collaborate with the AVP of Business Platforms and cross-functional stakeholders to identify operational needs and translate them into scalable digital solutions.
• Oversee product lifecycle management from ideation through implementation, optimization, and ongoing support.
• Drive platform modernization and integration initiatives across systems.
• Partner with laboratory operations, client services, billing, reimbursement, IT, engineering, and external vendors to improve workflow efficiency and user experience.
• Manage integrations involving CRM and laboratory operational systems.
• Define product requirements, business cases, KPIs, and success metrics.
• Lead Agile product management practices including backlog prioritization, sprint planning, and stakeholder communication.
• Ensure platforms meet compliance, security, and operational reliability requirements in a regulated healthcare environment.

Director, Business Platforms – Product Management

Salesforce Consultant

• Serve as a primary point of contact for time-sensitive user support requests, independently troubleshooting and resolving complex production issues related to Salesforce functionality, configuration, and data.
• Apply ITIL-aligned processes for incident management, change management, and problem management to ensure production issues are resolved consistently and documented appropriately.
• Prioritize and manage competing demands across urgent support tickets and planned project work, communicating status and timelines clearly to affected stakeholders.
• Proactively communicate ticket status, timelines, and blockers to stakeholders and management throughout resolution.
• Provide support primarily during Central Time business hours, with occasional after-hours availability required to address urgent production issues.
• Manage all aspects of user and license administration, including user setup and deactivation, roles, profiles, permissions, public groups, organization-wide defaults, and sharing rules.
• Design, configure, and maintain Flow-based automation, including complex Flow builds, ongoing maintenance, and troubleshooting of existing automated processes.
• Manage the installation, configuration, and ongoing maintenance of connected apps and API integrations, ensuring secure and reliable data exchange between Salesforce and third-party systems.
• Independently lead structured product enhancement projects from requirements gathering through deployment, including release management, documentation, and change tracking.
• Establish, maintain, and document platform governance standards and declarative development best practices to support long-term scalability of the Salesforce org.
• Maintain a well-groomed backlog of enhancement requests, working with stakeholders to prioritize based on business impact and platform capacity.
• Design and maintain advanced reporting and dashboard development to give stakeholders accurate, timely visibility into operational and business performance.
• Perform bulk data management using Data Loader and similar tools, including data imports, exports, updates, and deduplication, while maintaining data integrity and security standards.
• Provide strategic recommendations on the potential use of Einstein and Agentforce AI capabilities within the Salesforce platform, where applicable to business needs.
• Evaluate new Salesforce releases and features, recommending and implementing changes that benefit the organization.
• Build strong working relationships with business stakeholders across departments, serving as a trusted liaison between technical solutions and operational needs.
• Comply with all company policies, procedures, and applicable regulatory requirements.

Senior Salesforce Specialist

Analyst

• This role will support the Company’s privacy and data protection program by working with members of the Compliance department and other cross-functional teams to implement, maintain and oversee privacy-related compliance efforts.
• Conduct privacy impact assessments (PIAs), data protection impact assessments (DPIAs), and related risk assessments to evaluate the collection, use, storage, and sharing of personally identifiable data.
• Assist with responding to Data Subject Request and other related privacy requests.
• Identify and analyze privacy risks associated with new and existing products, technologies, and business processes, and recommend mitigation strategies.
• Investigate, document and track routine privacy incidents in a thorough and timely manner, tracking and reporting trends.
• Respond timely to, track, and document privacy inquiries, seeking guidance as necessary from the Sr. Manager, Data Privacy.
• Assist with the development and implementation of the privacy program and privacy policies as necessary to build and maintain an effective privacy program.
• Collaborate with cross-functional teams to support privacy-by-design principles and ensure privacy requirements are integrated into projects early.
• Conduct routine and targeted audits of electronic medical records and other electronic systems, to identify and report inappropriate uses and disclosures of sensitive data.
• Assist in preparing comprehensive responses to privacy and security surveys and questionnaires required by other program areas.
• Perform other duties as assigned to support team and organizational objectives.
• Comply with all company policies, procedures, and applicable regulatory requirements.

Senior Privacy Analyst

Implementation Specialist

• Lead end-to-end Epic Aura implementations
• Develop and manage detailed project plans and timelines
• Serve as the primary point of contact for clients throughout the implementation lifecycle
• Collaborate with engineering and integration teams to design and deploy Epic Aura integrations
• Monitor system performance and user feedback for continuous optimization

Implementation Manager

Account Executive

• Develop and maintain strong relationships with C-suite and senior executives.
• Identify and pursue new business opportunities to drive revenue growth.
• Serve as a trusted advisor, leveraging deep industry expertise.
• Conduct thorough market research to identify trends.
• Monitor and analyze new account performance.
• Collaborate with sales, product development, marketing, and support teams.

Enterprise Account Executive

• Serve as the primary point of contact for assigned NICU and PICU health-system relationships
• Drive adoption and growth of NICU WGS/WES and related genomic testing programs
• Partner with RAEs to map stakeholders and support enterprise-to-site pull-through
• Support onboarding, implementation, workflow integration, and educational initiatives
• Manage inbound escalations and coordinate resolution with internal teams
• Monitor ordering patterns, utilization trends, and provider feedback
• Identify and advance expansion opportunities within major health systems
• Support strategic initiatives and pilot programs
• Maintain accurate account documentation and action plans

Strategic Account Executive

Compliance

• Develop a strategic and comprehensive privacy program in alignment with regulatory standards
• Establish and enforce policies ensuring the confidentiality of protected health information (PHI)
• Manage privacy-related committees and initiatives in coordination with the Vice President and General Counsel and Director of Audit
• Provide leadership in training and educating the workforce on privacy matters
• Collaborate with IT Security and Information Services to integrate privacy and security programs
• Develop and maintain metrics and reports to assess privacy compliance and risk analysis
• Monitor compliance activities and assess privacy concerns in coordination with other compliance functions
• Oversee compliance of business associates and business associate agreements related to privacy
• Manage the process for receiving, investigating, and addressing privacy-related complaints
• Ensure timely compliance with breach notifications as per HIPAA and state laws
• Conduct information privacy awareness activities and provide training to Baylor Genetics teams
• Work on litigation and administrative matters related to privacy issues in coordination with legal counsel
• Supervise the Regulatory and Compliance Manager, assigning duties as necessary
• Develop strategies to ensure compliance with various regulations like GDPR, FERPA, PCI, among others