Baylor Genetics

General Counsel

• Drafting, negotiating and reviewing a wide range of agreements, including complex matters relating to procurement, sales, managed care contracting, marketing, distribution and co-promotion.
• Independently supporting critical commercial matters for the company, including complex and strategic transactions, research collaborations and licensing agreements.
• Reviewing marketing programs and promotional materials to ensure compliance with FTC truth-in-advertising principles, company policies, best practices and applicable law.
• Advising and ensuring that internal clients receive sound, practical and timely legal advice on a wide variety of legal matters related to operation of a commercial business that markets to health care professionals.
• Resolving legal issues using negotiation skills and legal expertise, including pre-litigation dispute resolution and settlements.
• Assisting in the creation of new template agreements, playbooks, training and internal systems and procedures to support efficient contracting processes for various business functions.
• Support efforts to ensure the organization's compliance with applicable laws and regulations, assisting in assessing legal risks and impacts.
• Contribute to the development, implementation, and enforcement of organizational policies and procedures to ensure legal compliance.
• Support management of legal services budgets, assisting in ensuring efficient allocation of resources.

Senior Counsel, Commercial

Counselor

• Oversee a team responsible for clinical review of genetic testing orders, ensuring accuracy, consistency, and timely processing.
• Provide day-to-day leadership, coaching, and performance management while fostering a collaborative, high-quality work environment.
• Evaluate and improve workflows, conduct routine quality audits, and partner with cross-functional teams to enhance efficiency and customer experience.
• Maintain up-to-date SOPs and training materials and ensure effective onboarding and ongoing competency development for all team members.

Senior Manager, Genetic Counseling Clinical Review

• Provide strategic leadership and oversight in the coordination of complex and escalated cases
• Conduct comprehensive review and analysis of test orders and laboratory reports
• Act as a key liaison for professional clients, offering expert guidance on testing strategies
• Mentor and support junior genetic counselors and trainees
• Lead in the development of new testing protocols, policies, and procedures
• Assist in training new hires on existing protocols, policies, and procedures

Senior Genetic Counselor

Content Marketing Manager

• Support clinical support teams by developing, curating, and managing educational and operational content.
• Design and deliver training to clinical teams including genetic counselors, genetic counselor assistants, and support staff.
• Perform quality assessments of training effectiveness and identify opportunities for retraining or workflow improvements.
• Collaborate with quality assurance teams to support audit readiness, documentation updates, and corrective or preventive actions.
• Assist in managing clinical process improvements to enhance efficiency and reduce error rates.

Clinical Content and Training Specialist

Vice President

• Develop and implement comprehensive corporate development strategies that align with the company's vision and objectives
• Identify and evaluate potential strategic partnerships, alliances, and M&A
• Lead the entire strategic partnership, alliances, and M&A process, including sourcing, evaluating, negotiating, and executing acquisition and merger deals
• Conduct thorough market analysis to identify emerging trends, potential partnerships, and investment opportunities
• Oversee due diligence processes for strategic partnerships, alliances, and M&A
• Collaborate with legal, finance, and other departments to negotiate and execute agreements
• Ensure successful integration of acquired companies or partnerships aligning with organizational goals
• Analyze industry trends, identifying growth opportunities and potential risks
• Provide strategic insights to the executive team and board of directors
• Cultivate relationships with key external partners, stakeholders, and industry leaders
• Lead and mentor a team of professionals within the corporate development function, with a strong focus on team development
• Manage projects, ensuring successful execution within established timelines
• Develop and maintain a pipeline of strategic partnerships, alliances, and M&A
• Align cross-functional teams with corporate strategies and objectives
• Represent the organization in external engagements and forums
• Promote a culture of innovation, collaboration, and continuous improvement in corporate development initiatives
• Support the fundraising efforts
• Serve as a trusted advisor to the CEO on strategic matters
• Perform other assigned job-related duties as necessary.

VP Corporate Development

Client Services Representative

• Develop and execute a long-term strategy for the Data Processing function that supports organizational scale, operational efficiency, and quality standards.
• Define the future-state operating model, including automation opportunities, process redesign, and workforce planning.
• Analyze current workflows for inefficiencies, failure points, and manual processes; design and implement scalable solutions.
• Drive adoption of system automation, template standardization, and decision-support tools in partnership with Engineering/Salesforce teams.
• Build and maintain robust quality controls to reduce errors, test setup discrepancies, and downstream operational impacts.
• Lead root-cause investigations and corrective action implementation for recurring data processing issues.
• Serve as the primary escalation point for data processing issues, resolving complex problems with a sense of urgency and professionalism.
• Mentor and coach team members to ensure professional development and alignment with company goals and customer needs.
• Monitor service levels and ensure the team consistently meets or exceeds KPIs including response time, resolution turnaround time (TAT), and client satisfaction.

Senior Data Processing, Client Services

• Develop, maintain, and continuously improve training content within the Learning Management System (LMS), ensuring accuracy, clarity, and alignment with current workflows and systems.
• Create engaging learning materials such as modules, job aids, videos, SOP-style guides, assessments, and onboarding resources.
• Establish and manage a structured content library to support scalability and ease of use across the Client Services organization.
• Build structured learning paths tailored to different roles (e.g., phone support, case resolution, order clarification, etc.).
• Partner closely with subject matter experts in Client Services, Quality, Operations, Lab, and Engineering to gather accurate information and translate complex technical processes into accessible training content.
• Coordinate with system owners (e.g., Salesforce, portals, lab systems) to ensure training materials reflect new features, process updates, and workflow changes.
• Work with the Quality Assurance program to align training standards with QA expectations and common error trends.
• Support and occasionally lead live training sessions, workshops, and onboarding classes when needed.

Content and Training Principal, Client Services

Financial Planning and Analysis

• Lead the development of company-wide financial models and long-term forecasts
• Translate strategic objectives into detailed financial plans aligned with organizational priorities
• Collaborate with executive leadership to assess financial performance, risks, and growth opportunities
• Oversee the annual budgeting process and rolling forecasts
• Ensure alignment between actual results and forecasts, identifying key trends and drivers
• Partner with department heads to develop financially sound operational plans
• Lead revenue and margin analysis to support strategic decision-making
• Drive business performance by analyzing sales trends, pricing strategies, and market dynamics
• Provide financial insights that support resource allocation and investment decisions
• Develop and maintain dashboards, planning and reporting tools for executive and departmental use including Adaptive planning platform
• Provide timely and actionable financial insights to guide company performance
• Build and lead a high-performing FP&A team
• Foster a culture of collaboration, continuous improvement, and accountability

Director, Corporate Financial Planning – Analysis

Customer Support

• Provide support throughout the genetic testing process for clients
• Ensure seamless communication, timely issue resolution between the laboratory, clients, and other involved parties
• Serve as a primary point of contact for clients, including healthcare providers and hospital partners
• Respond to client inquiries via phone and email with clarity, professionalism, and a customer-first mindset
• Investigate and resolve client-reported issues with urgency and accuracy
• Maintain comprehensive knowledge of the company’s genetic testing products and services
• Accurately document all client interactions, testing requests, and case updates within internal systems
• Partner with laboratory teams, commercial staff, and internal departments to facilitate smooth client experiences
• Promptly identify and report customer complaints in accordance with regulatory requirements
• Communicate testing workflows, timelines, and result reporting procedures clearly to clients
• Collect and relay client feedback, identify patterns in service issues, and contribute to continuous improvement efforts

Genetic Testing Customer Support Coordinator

Manager

• Support Head of Investor Relations in building out a best-in-class investor relations program
• Build and maintain relationships with investment community
• Serve as a key resource to internal stakeholders and a strategic contributor to the company's planning and communications functions
• Serve as a key point of contact for Baylor Genetics’ equity and debt investors
• Enhance understanding of the company’s financial results, business growth initiatives and long-term strategy
• Support fundraising efforts
• Collaborate with cross-functional teams to prepare earnings commentary
• Analyze industry/market trends and perform competitor analysis
• Help build and lead a high-performing IR team
• Foster a culture of collaboration, continuous improvement, and accountability

Senior Manager, Investor Relations

• Responsible for creating and maintaining lab costing model(s) and providing financial support to organizational teams
• Actively supports FP&A or other lab team members on projects as needed or requested
• Work as a contributing member of a highly functioning remote FP&A team
• Develops and maintains standards for COGS and various costing templates
• Develops and maintains labor, materials, and overhead cost application rates
• Develops pricing solutions for the company’s practice groups
• Performs detailed financial analysis and creates pricing scenarios
• Develops and documents processes related to pricing and COGS
• Challenges assumptions and seeks/supports cost improvements in lab
• Partners with lab teams to manage costs and review capital proposals
• Recommends changes to processes and policies to reduce costs and maximize profit
• Establishes key performance indicators (KPIs) to measure the success of pricing strategies
• Advises management on appropriate use of cost based financial data modeling
• Participates in product planning and pricing
• Ensures the accuracy of client pricing in the company’s financial system

Manager, Lab Cost and Finance Accounting

• Overseeing the organization’s compliance with the COSO control framework.
• Ensuring robust internal controls over financial reporting.
• Managing control related audits and documentation.
• Developing and maintaining COSO frameworks.
• Collaborating with internal and external auditors.
• Providing strategic guidance to senior leadership on risk management and regulatory compliance.

AVP, Internal Controls

Compliance

• Operationalize healthcare regulatory guidance into actionable internal policies and procedures
• Draft, revise and maintain policies and procedures that reflect current regulatory requirements, operational realities and industry best practices
• Serve as a key compliance resource to teams across the organization
• Respond to compliance-related inquiries and provide clear, written actionable guidance on applying internal policies and regulatory requirements in day-to-day operations
• Support the development, implementation and monitoring of compliance education materials
• Conduct education sessions and help identify opportunities to reinforce policy adoption and awareness across teams
• Develop and administer Baylor Genetics’ Compliance program through coordination with internal stakeholders, subject matter experts, and best practices
• Lead the development and execution of Baylor Genetics’ compliance risk assessment and work plan
• Identify key areas of compliance risk and develop annual audit plan
• Conduct and support retrospective and prospective internal compliance audits and spot checks to identify potential gaps or areas of compliance vulnerability
• Collaborate with teams cross-functionally to develop appropriate action plans that address audit findings
• Organize and manage administrative tasks involved in oversight of key compliance risk areas
• Oversee and manage exclusion screenings to ensure compliance with regulations and contractual requirements
• Support compliance considerations in product and operational development

Director, Compliance

Program Manager

• Lead the planning, execution, and delivery of strategic initiatives across multiple workstreams (e.g. revenue cycle management, product development, laboratory improvements, digital platforms).
• Partner with cross functional leaders in product, clinical, lab operations, informatics, software engineering, regulatory and quality to define objectives, priorities, and success metrics.
• Drive program governance through development of timelines, milestones, budgets, and reporting structures; monitor progress and adjust as needed.
• Facilitate steering committee and stakeholder meetings, providing clear status updates, risk assessments, and decision requests.
• Report program progress to executive leadership, including the CEO, through structured updates, dashboards, and strategic review.
• Proactively identify, assess, and mitigate risks; escalate issues to maintain momentum.
• Manage dependencies and resource allocation across teams to ensure alignment with organizational priorities.
• Ensure compliance with healthcare regulations (e.g., CLIA, CAP, HIPAA, Part 11) throughout the program lifecycle.
• Conduct post-implementation reviews and incorporate lessons learned into future initiatives.
• Provide guidance, mentorship, and leadership to project teams within the initiative portfolio.

Director

• Lead development and refresh of the 3–5 year enterprise strategy, including growth, portfolio, and capability priorities
• Develop and maintain an integrated “strategy on a page” and supporting frameworks used by executive leadership and the Board
• Partner with Finance to model scenarios, evaluate investments, and define value-creation targets
• Conduct structured market, competitive, and technology analyses to inform strategic choices (e.g., service lines, partnerships, geographies, M&A)
• Design and run the annual and multi-year strategic planning process, ensuring tight linkage to budgeting, capital allocation, and OKRs
• Facilitate cross-functional strategy workshops with executive and functional leaders to set strategic imperatives, top-level OKRs, and success metrics
• Partner with the AVP Strategic Execution & Business Alignment to maintain an operating cadence for strategic reviews, progress tracking, and course corrections
• Build and oversee a light-weight market intelligence capability that tracks trends, customer segments, regulatory shifts, and competitor moves
• Size new growth opportunities in partnership with senior leadership and functional leaders (e.g., products, channels, partnerships, M&A); support due diligence and integration planning
• Partner with Transformation and Business Alignment to prioritize the enterprise portfolio of strategic initiatives and ensure resources are aligned to the strategy
• Define and track strategic KPIs and leading indicators; provide regular, executive-ready insights on progress, risks, and trade-offs
• Prepare clear, compelling materials for ELT and Board strategy discussions (narratives, dashboards, scenarios, and recommendations)
• Serve as a thought partner on high-impact decisions, trade-offs, and communication of strategy to the organization.