Bank of America

Events

• Delivers end-to-end case management support to employees around complex life events from initial inquiry through case resolution
• Responds to inquiries effectively and timely, while demonstrating empathy towards the employee
• Provides guidance to Line of Business (LOB) employees regarding their complex situations and recommends options and resources to best fit the issue
• Prioritizes time and effort according to the most urgent and sensitive employee, manager, or partner needs, engaging other Life Event Services Support teams as needed
• Documents key facts and interactions related to the employee's life event in the case management system of record
• Maintains confidentiality and protects employee information
• Influences managers, Human Resources (HR) partners, and others to drive towards the optimal resolution that best balances bank policies and guidelines, employee needs, and risk

Life Event Services Consultant I – Domestic Violence, Critical Events, Self Harm

Account Manager

• Provides advice and valuable financial solutions to complex Business Banking clients and prospects
• Manages an extensive portfolio of complex clients and prospects with annual revenues of $5-50 million and helps companies save, borrow, and invest for their current and future needs
• Acquires, deepens, and maintains profitable client relationships through sales, prospecting and enhancing existing relationships
• Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends
• Collaborates with local market stakeholders and teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects
• Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues
• Coaches and mentors peers, while utilizing leadership skills
• Adapts to changes in sales practices and broader market and industry conditions as needed

Senior Business Banking Relationship Manager

Financial Planning and Analysis

• Engaging clients in the lobby to educate and assist with transactions
• Accurately and efficiently processing cash transactions
• Having deep conversations with clients to gain knowledge of financial priorities
• Connecting clients to solutions that meet financial goals
• Managing financial center traffic, appointments, and outbound calls

Relationship Banker - Front Range Village, Greely Mall, Loveland & North Gate

Full-stack Engineer

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
• Mentors other software engineers and coaches team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
• Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
• Automates manual release activities
• Designs, develops, and maintains automated test suites (integration, regression, performance)

Software Engineer III – Payments Modernization

Operations

• Managing multiple operations segments or divisions for a site, region, product line, or business group within the bank's internal operations
• Resolving broad operational issues, ensuring compliance with policies
• Leading implementation of opportunities to improve process performance and operating efficiency
• Coordinating activities and processes with Lines of Business and other operations segments to set strategic direction and promote ideas
• Managing two or more levels of managers
• Assessing performance data, addressing skills and process gaps to enable consistent Digital First execution, strengthen teammate capability and improve delivery of client offers.

Business Executive Operations

• Managing, monitoring, and documenting credit risk for a portfolio of clients
• Monitoring changes in credit profiles, compliance with credit agreements as well as structuring and underwriting new financing solutions
• Assessing risk solutions which adhere to the bank's risk appetite and risk strategies and coaching and leading team members
• Leading new credit originations in coordination and collaboration with the coverage teams including Relationship Managers, Risk, Syndications, Treasury, and all other product partners
• Underwriting and structuring complex credit transactions with minimal oversight

Credit Officer II – Dealer Financial Services

AI Engineer

• Define architectural vision and solution aligned to enterprise architecture strategy
• Describe solution intent and evaluate system impacts
• Assist with end-to-end solution design and define non-functional requirements
• Deploy vendor AI platforms in an on-prem OpenShift environment
• Integrate AI capabilities across enterprise ecosystem
• Apply Responsible AI and governance standards
• Build and test integrations between AI platforms and enterprise systems

Architect – AI Platforms Implementation and Integration

Analyst

• Examine threat evaluation information and lead engagement with subject matter experts to identify actions to reduce risk through remediation efforts.
• Reduce risk by driving and influencing remediation work in alignment with the known threat environment, ensuring effective and sustainable outcomes.
• Work with relevant control owners and technology teams to understand and identify areas for improvement in the identification of and response to information security threats and incidents.
• Translate complex technical findings into clear risk, control, and business impacts to support decision making.
• Drive alignment across multiple stakeholders to ensure progress on risk reduction efforts in the absence of direct authority.
• Provide guidance to colleagues to strengthen risk reduction and overall team effectiveness.

Resolution Analyst

Bilingual

• Engage clients in the lobby to educate and assist with transactions
• Accurately and efficiently process cash transactions
• Have in-depth conversations with clients to connect them to solutions
• Build relationships with clients to meet their financial needs
• Follow established processes and guidelines
• Manage financial center traffic and appointments effectively
• Drive the client experience
• Manage cash responsibilities

Relationship Banker – Bilingual Mandarin

• Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources
• Accurately and efficiently processing cash transactions for clients as needed
• Having deep conversations with clients to gain in-depth knowledge of financial and life priorities and connecting clients to solutions that meet financial goals

Relationship Banker, Bilingual Spanish

• Develops the engineering approach for the entire program/portfolio solution and works with Architecture, to develop/analyze/deliver the implementation of technical enablers
• Leads the planning, definition, and design of the complex features which span multiple teams and explore solution alternatives
• Leads the technical oversight for teams in solution development including design reviews and code within own domain
• Defines the technology tool stack for the solution within ranged of internally approved and supported technologies
• Ensures that the Stablecoin design and engineering approach for complex features are consistent with the larger payments ecosystem
• Define the technology tool stack for the solution and evaluate and adapt new testing tool/framework/practices for team(s)
• Enables team(s)/applications with Continuous Integration/Continuous Development (CI/CD) capabilities and engages with other technical stakeholders pertaining to efficient functioning of CI-CD pipeline
• Guides and influences team(s) on design and best practices for high code performance –e.g. pairing, code reviews
• Lead the design and development of secure, scalable financial blockchain applications, with a focus on stablecoin issuance, lifecycle management, and settlement use cases.
• Define end-to-end blockchain architectures leveraging deep expertise in Web3 protocols, distributed ledger technology (DLT), and decentralized system design.
• Design, develop, and maintain production-grade smart contracts using languages such as Solidity, Rust, or equivalent, aligned with banking-grade controls.

Principal Engineer – Stablecoin

• Works with clients to plan their short and long-term financial goals
• Recommends banking and investments strategies that align with client financial goals and needs
• Triages client requests and makes referrals to appropriate internal service providers
• Mitigates and controls risk as part of daily activities
• Identifies and engages potential new clients through referrals or financial center clientele
• Provides coaching and feedback to referral partners

Financial Solutions Advisor

• Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions
• Recommends banking and investments strategies that align with client financial goals and needs
• Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds
• Identifies and engages potential new clients through referrals or financial center clientele

Financial Crime

• Advises and directs the development and maintenance of financial crimes owned policies and standards
• Monitors changes in regulations applicable to Global Financial Crimes
• Participates in industry forums and monitors regulatory expectations
• Identifies, aggregates, reports, escalates, inspects, and challenges remediation and thematic analysis of FLU/CF-owned issues
• Reviews and challenges internal and external operational loss events
• Conduct end-to-end process analysis to uncover inefficiencies
• Develop and implement risk-based internal controls to prevent, detect, and report financial crimes
• Design and monitor key risk and control performance metrics

Global Financial Crimes Manager

• Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources
• Accurately and efficiently processing cash transactions for clients as needed
• Having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals
• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities