Axis Communications

Claims Specialist

• Handle highly complex commercial excess casualty claims
• Verify coverage and conduct investigations
• Develop resolutions and authorize disbursements
• Ensure consistent communication with stakeholders
• Collaborate with internal teams and external stakeholders

Senior Claims Specialist, Excess Casualty Claims

Sales

• You will continually promote and educate integrators, distributors, consultants, and end-users to benefit the use of IP Video and Axis cameras
• You maintain fluid and dedicated relations with prospects and current customers
• You arrange and execute site visits to conduct product demonstrations, presentations, lunch and learns and speaking seminars
• You work cohesively with Axis Communication’s Application Development Partners
• You recommend proper camera solutions and adequate product comparisons
• You actively participate in trade shows, seminars, Axis Academies, Webinars and other promotional sales activities
• You prepare weekly sales report with new and existing projects
• Perform other related duties as assigned

Regional Sales Manager

• You enjoy promoting high-quality products and assisting our partners in the sales and education of Axis Communications solutions within the designated territory.
• You will continually promote and educate integrators, distributors, consultants, and end-users to benefit the use of IP Video and Axis cameras.
• You maintain fluid and dedicated relations with prospects and current customers.
• You arrange and execute site visits to conduct product demonstrations, presentations, lunch and learns and speaking seminars.
• You work cohesively with Axis Communication’s Application Development Partners.
• You recommend proper camera solutions and adequate product comparisons.
• You actively participate in trade shows, seminars, Axis Academies, Webinars and other promotional sales activities.
• You prepare weekly sales report with new and existing projects.
• Perform other related duties as assigned.

Account Manager

• Acts as the point person within Axis to manage all aspects of relationship with assigned major accounts.
• Responsible for the daily management of accounts from its inception and assignment to the point of transition.
• Responsible for strategic management of the accounts with the goal of deepening the Axis relationship across product lines, geographical boundaries and over an extended time horizon.
• Involved in the sale and implementation of accounts including: presentations and proposals to decision makers, site management of pilot installs, integration testing with ecosystem partners.
• Manages the relationship with all end-users and ecosystem partners involved in the account.
• Builds a team around the account and coordinates all resources and communication between sales, business development, marketing, technical services.
• Writes and maintains all documentation related to the account. Including meeting minutes, notes, designs, Axis CRM, tracking tools.
• Involved in account design including: site surveys, camera recommendations, camera placement, field of view, pixels on target, site drawings (Visio, CAD, etc.), system design including 3rd party recommendations and integration.
• Maintains precise documentation of product configuration and specifications that are relevant to the account.
• Assembles necessary weekly/bi-weekly/monthly reporting as required.
• Responsible for coordinating any post-sales support or technical assistance.

Key Account Manager

• You will continually promote and educate integrators, distributors, consultants, and end-users to benefit the use for all Axis solutions.
• You maintain fluid and dedicated relations with prospects and current customers
• You arrange and execute site visits to conduct product demonstrations, presentations, lunch and learns and speaking seminars
• You work cohesively with Axis Communication’s Partners
• You recommend proper solutions and adequate product comparisons
• You actively participate in trade shows, seminars, Axis Academies, Webinars and other promotional sales activities
• Use Salesforce to manage your sales activity and reporting
• Perform other related duties as assigned

Solutions Engineer

• Collect and synthesize market trends and customer feedback, use cases, and feature requests to inform global product roadmap priorities
• Operate as subject matter expert on assigned technology features and capabilities
• Support the creation and distribution of technical content within the Americas
• Analyze portfolio sales performance, feature releases, and market trends to inform regional strategy
• Understand competitive landscape on assigned technologies
• Support pre-sales and professional services activities, including field work and visits
• Support pilots and proof of concept implementations when relevant
• Represent Axis at both internal and external speaking opportunities when appropriate
• Work in lock step with product marketing and Academy to assist with messaging around technologies for the local market
• Act as a technical liaison for Area Technical teams; assisting with technical knowledge transfer and supporting large or complex pre-sales projects

Operations

• Serve as the senior operational owner for all North American insurance programs operating under delegated authority
• Establish and enforce operational standards related to reporting, controls, performance metrics, and partner accountability
• Act as the primary escalation point for operational, financial, or compliance issues involving MGAs, MGUs, and TPAs
• Oversee program onboarding, renewals, restructures, and offboarding for MGAs, MGUs and TPAs from an operational perspective
• Maintain executive oversight of claims operations across all delegated programs
• Own governance and oversight of premium bordereaux

Head of Insurance Programs Operations

Project Manager

• Manage forecasting data in close partnership with the Global Account Manager
• Own the customer’s Approved Model List (AML)
• Act as the primary operational bridge to the Field Sales Engineering (FSE) and Global Sales Engineering (GSE) teams
• Manage global loaner equipment budgets
• Serve as the central link to Lund for compliance documentation and country-specific certifications
• Ensure technical solutions or project wins in one region are shared and documented for global account team

Global Key Account Project Manager

• Manage forecasting data in close partnership with the Global Account Manager
• Act as the primary operational bridge to the Field Sales Engineering (FSE) and Global Sales Engineering (GSE) teams
• Manage global loaner equipment budgets and drive communications with partners and distributors

Global Account Project Manager

Manager

• Work closely with Marketing to build strategy and execute compelling campaigns
• Build strong relationships with key customers, understand their unique needs, and advise them how to gain positive business outcomes using Axis technologies
• Establish a presence and actively participate in relevant industry associations
• Engage with media, contribute to blogs and articles, and speak at conferences, webcasts, podcasts, etc.
• Stay current and provide guidance on government regulation impacting the Retail sector
• Identify pressing customer needs and advise Engineering on the development of tailored solutions
• Drive opportunities with new and existing Axis technology partners that complement and add incremental value to the Axis portfolio
• Collaborate with Sales, Professional Services, and Product and Solutions teams to assist in sales cycles and increase their knowledge of the Retail industry

Segment Development Manager, Retail

Engineer

• Handle escalated cases from Tier II and troubleshoot directly with customers via case and phone support
• Respond to and engage Team Leads requests to directly assist with escalated and/or challenging customer issues as needed
• Maintain subject matter expertise on Axis products, solutions and/or technologies
• Work directly with Technical Service Specialists (TSS) group to resolve customer issues, identify product issues, update documentation, and complete other tasks as directed
• Develop and deliver knowledgebase articles, white papers, and “how to” guides aimed at educating TSEs based on data from escalations
• Debrief resolved escalated cases with the respective Tier II TSE to identify training needs for both the individual and team levels
• Partner closely with TSSs to identify possible product issues and proactively monitor and identify trends in customer inquiries
• Actively monitor new case queues and provide feedback to give TSEs a “head start” on how to troubleshoot
• Activate and resolve new Helpdesk cases from the queue as needed

Technical Services Escalation Engineer

Financial Planning and Analysis

• Lead annual budget, forecasts, and long-range planning for the group
• Prepare materials for CFO, Executive Leadership and Board meetings
• Manage the group expense process and business partnering team
• Produce consolidated quarterly forecast reports covering P&L, underwriting income
• Act as functional owner of Anaplan and enhance expense reporting processes

Head of Corporate Financial Planning and Analysis

General Counsel

• Serve as a day-to-day legal advisor for U.S. healthcare, regulatory, and compliance matters
• Collaborate with U.S. and Canadian partners to support broader organizational goals
• Provide guidance on new products launches and product revisions
• Draft, review and negotiate A&H insurance and reinsurance transactional agreements
• Responsible for company and vendor regulatory fraud training and reporting

Legal Counsel – A&H

• Annual and desk auditing of Third-Party Administrators, including preparation and presenting audit reports and findings.
• Assists in the due diligence audit of potential Third-Party Administrators and the subsequent on-boarding of the TPA
• Monitors oversight procedures for Third-Party Administrators
• Assists in the maintenance of the guidelines for the processing of specialty accident and health insurance claims
• Reviews claims exceeding Third-Party Administrator threshold, second level appeals, coordinates responses to complaints and attorneys, as well as carrier reviews and benefit clarifications
• Process larger more complex claims that are not administered by Third-Party Administrators
• Obtains, collates, and reviews data from monthly TPA reporting packages for trends and seeks out corrective action plan when required.
• Communicate with underwriting, actuarial and product development regarding claim trends
• Producing and reviewing reports for management.
• Lead special projects where planning time horizon is several months or more

Senior Claims Specialist

Accountant

• Take ownership of the full accounts payable cycle while gaining valuable exposure to general ledger, receivables, and compliance work.
• Keep operations running smoothly and help drive process improvements along the way.
• Process vendor invoices with three-way matching, manage payment runs, and reconcile statements.
• Handle intercompany billing and ensure accurate documentation for audit and compliance.
• Post journal entries, support balance sheet reconciliations, and assist with variance analysis.
• Help track cash flow and contribute to a smooth month-end close.
• Step in for Accounts Receivable—billing, monitoring overdue accounts, and reconciliations.
• Support GST reporting, statutory audits, and internal controls (including SOX where applicable).