Availity

Application Engineer

• Provide Tier 1 and Tier 2 support for customers and internal teams
• Responsible for monitoring system health, troubleshooting issues, managing incidents
• Act as a key interface with customers and internal stakeholders
• Support batch and real-time processing; troubleshoot failures and reprocess as needed
• Investigate production issues and manage escalations
• Validate processing results and ensure system stability
• Perform FTP/file transfer support
• Document incidents, resolutions, and processes
• Collaborate across teams to resolve issues
• Automate manual tasks where possible

Application Support Engineer

Communications

• Define and lead an integrated, enterprise-wide, market-facing marketing and communications strategy aligned to growth objectives and long-term value creation
• Translate business priorities into clear, executable roadmaps with defined ownership, outcomes, and ROI
• Position Availity as a category leader through differentiated positioning, thought leadership, and market-shaping narratives
• Lead omnichannel engagement anchored in high-quality content creation
• Champion the adoption of AI, automation, and advanced marketing technologies to increase productivity
• Drive accountability for outcomes tied directly to pipeline generation, revenue growth, and customer engagement
• Oversee end-to-end strategy and execution across marketing
• Serve as a strategic advisor on corporate communications, public relations, and executive messaging
• Build and lead a high-performing team with strong accountability for both outcomes and behaviors
• Communicate strategies, performance, and investment decisions clearly and with impact to executive leadership and the Board

Vice President, Marketing and Communications

Operations

• drive delivery of strategic initiatives and enterprise improvement efforts
• partner with functional and senior leaders to translate defined priorities into executable plans
• improve visibility into progress, risks, and outcomes
• coordinate dependencies and sequencing across teams
• lead cross‑functional programs such as enterprise change initiatives, product launch readiness, pricing or intake governance
• run initiative‑level or portfolio‑level governance forums, status reviews, and working sessions
• develop and maintain execution metrics, dashboards, and status reporting
• provide concise, executive‑ready summaries highlighting progress and risks
• support change efforts through clear communication

Director, Strategic Operations – Enterprise Transformation

Administration

• Lead and support the implementation of Ironclad software, including configuration, template customization, workflow creation, and data migration
• Serve as product owner for Ironclad workflows, including intake design, launch forms, conditional routing, approval logic, template updates, signature steps, archive steps, workflow testing, release management, and post-launch enhancements
• Work with internal stakeholders to ensure timely and successful deployment of the Ironclad platform
• Improve the utilization and optimization of Ironclad within the organization
• Implement and manage the contract repository within Ironclad
• Provide advanced technical support to end-users, troubleshooting and resolving issues related to the Ironclad platform
• Collaborate with Ironclad’s support team to address complex technical problems
• Assist in the integration of Ironclad with other enterprise systems through APIs and custom connectors
• Develop and maintain custom workflows, templates, and forms within Ironclad
• Monitor system performance and manage system upgrades with IT teams

CLM Administrator

QA Engineer

• Deliver high-quality technology products and services
• Ensure products meet regulatory requirements and high customer satisfaction
• Identify and mitigate risks proactively
• Implement robust quality systems and foster continuous improvement
• Create scalable and maintainable test frameworks
• Collaborate with developers, product managers, and stakeholders
• Analyze test results and provide detailed reports
• Maintain records for compliance and continuous improvement
• Develop test plans, scenarios, and cases
• Participate in planning and refinement meetings
• Mentor junior engineers

Quality Engineer III

• Assigned to a Scrum team, leads definition and execution of test strategy
• Drives quality outcomes within the Scrum team by identifying risks early
• Influences design decisions and ensures testability and scalability of solutions
• Leads automation strategy within the team
• Mentors engineers on automation practices and test strategy
• Contributes to and promotes best practices for testing and quality engineering across teams
• Participates in cross-team initiatives impacting quality strategy

Quality Engineer IV

Chief Technology Officer

• Lead enterprise cybersecurity and technology risk programs
• Develop and execute a multi-year cybersecurity strategy
• Set enterprise security vision, priorities, policies, standards, and accountability
• Ensure security is integrated into core technology capabilities
• Own enterprise security audit and assurance strategy
• Serve as principal cybersecurity advisor to CTO and executive leadership
• Establish a consistent security model across multiple cloud providers
• Lead significant cyber incident response and recovery

Chief Information Security Officer

Cloud Engineer

• Documentation, development, and maintenance of cloud implementations with a focus on the network infrastructure
• Hands-on coding and implementation of designs provided by Cloud Architects and Security Teams
• Aid Cloud Operations team in supporting Availity in AWS
• Development and operational work to support a multi-cloud environment
• Engineering and support of multi-cloud and on-premises infrastructure
• Observability and reporting of network related infrastructure
• Working in AWS CLI and GitLab to orchestrate builds
• Monitoring JIRA throughout the sprint cycle
• Participate in daily stand ups and status check in meetings
• Builds and maintain infrastructure as code
• Write technical specifications and thorough documentation of work
• Collaborate with Cloud Architects and business partners to confirm time and resource estimates
• Support escalation incidents and on-call duty requirements
• Working and collaborating in a predominantly remote workplace

Cloud Network Engineer – III

Vice President

• Shape how we work—driving enterprise-wide transformation that strengthens how we deliver, scale, and operate
• Partner across technology, operations, product, and delivery to turn strategy into durable operating models, streamlined processes, and measurable results
• Focus on internal transformation, operational excellence, and execution rigor
• Build momentum, driving accountability, and making change stick
• Lead enterprise-level transformational initiatives that improve operating efficiency, delivery velocity, scalability, and customer impact
• Design and implement future‑state operating models that improve accountability, decision-making, and cross‑functional collaboration

Vice President, Transformation

Database Administrator

• Design, implement, and manage database structures in cloud environments (AWS, Azure, GCP, etc.)
• Ensure database performance, security, and availability
• Develop and maintain backup and disaster recovery procedures
• Monitor system performance and troubleshoot bottlenecks
• Implement and enforce database security protocols to protect sensitive healthcare data
• Collaborate with IT, development, and compliance teams to support business objectives
• Maintain documentation for database architectures, processes, and compliance activities
• Stay current with advancements in cloud database technologies and healthcare data regulations

Cloud Database Administrator III

• Provides Tier 1 and Tier 2 support for customers and internal teams while supporting a 24x7x365 production platform
• Monitors system health, troubleshooting issues, managing incidents, and ensuring reliable application performance
• Acts as a key interface with customers and internal stakeholders
• Monitors system health, performance, and alerts using enterprise tools (e.g., Splunk, Grafana, New Relic)
• Supports batch and real-time processing; troubleshoots failures and reprocesses as needed
• Investigates production issues and manages escalations
• Validates processing results and ensures system stability
• Performs FTP/file transfer support (including credential updates)
• Participates in rotating on-call support
• Provides timely, professional communication with customers
• Educates users and improves self-service capability
• Documents incidents, resolutions, and processes
• Maintains knowledge base and support procedures
• Follows SLAs and operational standards
• Collaborates across teams to resolve issues
• Automates manual tasks where possible
• Performs root cause analysis
• Handles multiple priorities in a fast-paced environment

Solutions Engineer

• Manage complex product/applications/solutions
• Develop system integration plans
• Provide oversight in technical support during sales presentations
• Collaborate with marketing and product managers

Director, Sales Solution Engineering

Engineer

• Configure and maintain AWS Identity Center to manage SSO, permission sets, and multi-account access within AWS Organizations
• Build and maintain infrastructure-as-code using Terraform, Terragrunt, CloudFormation, and Ansible to provision AWS resources (e.g., IAM, VPCs, S3)
• Work in AWS CLI and GitLab to orchestrate builds and deployments across environments
• Participate in daily stand-ups, status check-ins, and sprint planning meetings
• Monitor JIRA throughout the sprint cycle to track tasks and ensure timely delivery
• Consult with Cloud Architects, Technical Leads, and business partners to align on requirements, timelines, and resources
• Write technical specifications and detailed documentation for identity management, IaC, and CI/CD processes
• Develop, maintain, and optimize scripts (Powershell preferred) to automate IAM routine tasks via API or other remote capabilities across Azure, Active Directory, O365
• Accurately scope project timelines and resource needs, reviewing estimates with senior staff
• Support and continued maturity of IAM solutions, including identity lifecycle management, authentication, authorization, and federation services for platforms like Saviynt
• Utilize monitoring and logging solutions to maintain system performance and reliability

Identity Management Engineer III

Analyst

• Accountable for all complexity level implementations including managing internal and external relationships with payers and vendors
• Creating appropriate documented deliverables and coordinating partner awareness on Availity functionality
• Managing client timelines and deliverables, issue resolution, file transmission, response reporting, testing and results delivery
• Conducting pre-production functional testing protocols including creating and executing test plans
• Mentoring EDI Implementation Analysts to ensure projects are completed on a timely basis

EDI Implementation Analyst II

Account Executive

• Own and drive strategic growth across a defined portfolio of high-value healthcare accounts, leading all aspects of account planning, execution, and long-term expansion.
• Consistently exceed revenue targets by identifying whitespace opportunities, expanding solution adoption, and orchestrating effective, high-impact sales motions.
• Establish and nurture trusted executive relationships with C-suite and senior decision-makers, positioning yourself as a strategic advisor aligned to their business transformation goals.
• Lead complex, consultative sales cycles from discovery through close—engaging internal and external stakeholders to deliver value-based, customer-centric solutions.
• Facilitate quarterly business reviews (QBRs), forecast planning, and account strategy sessions aligning our solutions with client priorities.
• Partner cross-functionally with product, marketing, clinical, legal, and customer success teams to bring the full value of our platform to life within your accounts.
• Surface structured customer insights and feedback to influence roadmap development, go-to-market strategies, and competitive positioning.
• Maintain rigorous pipeline management and CRM discipline (Salesforce), ensuring forecasting accuracy, sales visibility, and execution accountability.
• Stay ahead of industry change, maintaining a strong understanding of the healthcare regulatory landscape and market forces shaping customer needs.

Application Support Engineer

Vice President, Marketing and Communications

Director, Strategic Operations – Enterprise Transformation

CLM Administrator

Quality Engineer III

Quality Engineer IV

Chief Information Security Officer

Cloud Network Engineer – III

Vice President, Transformation

Cloud Database Administrator III

Application Support Engineer

Director, Sales Solution Engineering

Identity Management Engineer III

EDI Implementation Analyst II

Senior Account Executive