Availity

Full-stack Engineer

• Lead a team of software and quality engineers
• Oversee the software engineering function in developing, releasing, and maintaining software applications
• Establish procedures that produce high-quality software products and services
• Manage all aspects of Availity’s agile software development lifecycle
• Collaborate with product management partners to improve healthcare processes
• Mentor and guide the professional and technical development of engineers
• Work within Agile teams to design, develop, test, implement, and support technical solutions
• Lead efforts to deploy new and existing applications into AWS environments
• Define product scope and deadlines using an agile planning process

Director, Software Engineering

Director

• Shape how we work—driving enterprise-wide transformation that strengthens how we deliver, scale, and operate
• Partner across technology, operations, product, and delivery to turn strategy into durable operating models, streamlined processes, and measurable results
• Fully focused on internal transformation, operational excellence, and execution rigor—building momentum, driving accountability, and making change stick
• Lead complex, cross-functional change in a fast-moving healthcare technology environment

Senior Director, Transformation

QA Engineer

• Responsible for the oversight of multiple teams improving product quality
• Evaluate test results, prepare change requests, and assess product quality
• Work with developers, product managers, and system analysts for test planning and execution
• Attend Agile ceremonies and mentor QA analysts/engineers
• Assist with recruitment and onboarding of new associates

Quality Assurance Supervisor

Customer Success Manager

• Owning and managing assigned health plan accounts, serving as the primary point of contact for customer success and relationship management.
• Building strong, trusted relationships with client stakeholders, including navigating difficult conversations and escalations with professionalism and tact.
• Coordinating cross‑functionally with Engineering, Product, Technical Account Management, and other internal teams to shepherd issues through resolution.
• Tracking and managing complex client issues, ensuring accountability, progress, and timely outcomes even when direct ownership sits with another team.
• Driving customer satisfaction, retention, and long‑term success by proactively identifying risks and opportunities within assigned accounts.
• Identifying opportunities to expand value and protect recurring revenue, partnering with internal teams as needed (non‑quota carrying).
• Representing the customer internally and ensuring alignment between client needs and organizational priorities.

Associate Principal, Customer Success

Financial Planning and Analysis

• Support the monthly reporting cycle, including actuals vs. budget, forecast updates, and variance analysis
• Assist in preparing financial summaries and presentations for internal stakeholders
• Help analyze trends across expenses, headcount, and key financial metrics
• Maintain and update financial models, ensuring accuracy and consistency
• Contribute to budgeting and forecasting activities, including data gathering and baseline updates
• Prepare ad‑hoc reports and analysis to support business partners and leadership
• Support pricing analysis and basic financial modeling under the guidance of senior team members
• Collaborate with the Finance team on special projects or process improvements

Financial Analyst

Solutions Engineer

• Lead technical discovery for enterprise sales opportunities
• Translate complex business requirements into well-defined solutions
• Deliver polished, consultative product demonstrations
• Collaborate cross-functionally with product and implementation teams
• Elevate team practices through coaching and proven approaches

Senior Sales Solution Engineer

• Manage a portfolio of HIT and Trading Partner client accounts to foster long-term business relationships
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Act as a client advocate with internal teams to resolve issues and fulfill requests
• Identify key decision-makers and influencers in client organizations to understand their pain points and offer relevant solutions
• Conduct business meetings, KPI reviews, and quarterly business reviews
• Create and execute an Operational Success Plan, including recommendations, based upon an analysis of the client’s business goals, operational workflow, and utilization trend
• Partner with the Trading Partner Operations Manager to oversee open projects and distribute monthly communications to clients
• Collaborate with cross-functional teams to escalate and resolve client issues

Customer Success Manager, Trading Partner

Vice President

• Lead the strategy, execution, and scale of Utilization Management (UM) product portfolio
• Own an end-to-end product suite that blends AI-driven decisioning, healthcare interoperability, and deep UM expertise
• Define and own the long-term product vision and roadmap for medical cost containment and authorization capabilities
• Align product strategy with enterprise affordability, quality, and growth goals
• Identify market trends, regulatory changes, and competitive opportunities impacting utilization management and authorization
• Lead the end-to-end product lifecycle from concept through launch, optimization, and sunset
• Translate clinical, operational, and regulatory requirements into clear product requirements
• Partner with engineering and data teams to deliver scalable, configurable authorization and cost containment solutions
• Ensure products support evidence-based medicine, medical policy, and evolving clinical guidelines
• Oversee products supporting prior authorization and other reviews
• Drive innovation in automation, rules engines, and AI-assisted review
• Collaborate with stakeholders to ensure integrity and regulatory adherence
• Support Sales and Client Management with product positioning, differentiation, and client engagement

Vice President, Product, Medical Cost Containment & Authorization

Product Manager

• define and communicate a clear product roadmap aligned with CMS requirements, industry trends, and organizational goals
• gather and document business requirements through stakeholder interviews and workflow analysis
• translate requirements into user stories, acceptance criteria, and API specifications for engineering teams
• validate interoperability standards (X12 278, FHIR CRD/DTR/PAS)
• collaborate with engineering, data, and delivery teams to ensure timely, compliant, and scalable product releases
• serve as subject matter expert on prior authorization workflows and FHIR standards
• monitor CMS mandates, industry trends, and client feedback to inform product decisions and prioritize features
• lead pilots, define KPIs/OKRs, and drive successful go-to-market strategies
• define product performance metrics and partner with data teams to deliver actionable insights
• align executives, clients, and internal teams on product vision, progress, and outcomes

Product Manager, Authorizations

Medical Director

• Lead a team of UM RN Analysts responsible for Availity’s Auth AI platform
• Provide input and oversight for interpretation of payer medical policy guidelines
• Construct NLP/AI–enabled attestation trees reflecting medical necessity criteria
• Perform complex tasks while collaborating with cross-functional teams
• Oversee clinical team throughout product development process
• Develop working knowledge of programming language and tools for automation
• Ensure effective flow of all tasks related to medical policy creation
• Serve as clinical liaison to medical policy teams at current customers

Security Engineer

• Lead Users and Organizations (U&O) product platform capabilities
• Define and drive the vision, strategy, and roadmap for user and organizational management
• Manage access (authorization and authentication) management, and customer-facing security and identity capabilities
• Lead product development across user lifecycle management, modern authentication and authorization models (including SSO, MFA, RBAC/ABAC)
• Drive scalable organization management capabilities such as multi‑tenant architecture, org hierarchies, billing structures, and cross‑organization governance
• Collaborate with Security to translate security and compliance requirements into intuitive platform features
• Ensure security requirements, policies, and controls are translated into scalable, usable, and auditable platform capabilities for customers

Product Director, User, Org & Security

Data Engineer

• Lead the design and implementation of end-to-end data architectures supporting complex client implementations.
• Develop and maintain conceptual, logical, and physical data models across multiple systems and platforms.
• Architect and document source-to-target mappings, transformation logic, and data lineage across heterogeneous data models.
• Ensure data solutions align with scalability, performance, security, and governance best practices.
• Serve as the primary data architecture lead during client onboarding and implementation engagements.
• Facilitate client workshops, discovery sessions, and data mapping reviews.
• Present architecture designs, data flows, and implementation strategies to technical and non-technical client audiences.
• Act as a trusted technical advisor, clearly articulating design options, trade-offs, and recommendations.
• Design and implement cloud-native data solutions on Amazon Web Services (AWS).
• Leverage AWS services such as S3, EMR, Glue, Athena, Redshift, EC2, Lambda, and related components to build scalable data pipelines.

PDM Implementation Data Architect

Engineer

• Coordinate and implement IAM Federation with Customers and Vendors
• Perform updates to support all IAM tools within the environment
• Triage and support operational issues involving IAM systems and tools
• Automate manual tasks related to IAM systems and tools
• Author technical documentation for all supported products
• Perform other job-related duties as assigned or related to IAM technologies

Identity & Access Management Engineer I

Machine Learning Engineer

• Support our goal of connecting providers, payers, and patients to the Internet of Healthcare
• Use Natural Language Processing and Artificial Intelligence/Machine Learning toolkits to build solutions
• Develop machine learning architectures to make Availity better at determining prior authorization
• Design experiments to test architectures and deploy selected models as service endpoints
• Monitor models in production and update models to improve performance
• Automate processes where possible
• Understand and maintain data pipelines from raw sources to feature stores for models
• Communicate within the team on project status and blockers

• Owning and managing assigned health plan accounts, serving as the primary point of contact for customer success and relationship management
• Building strong, trusted relationships with client stakeholders, including navigating difficult conversations and escalations with professionalism and tact
• Coordinating cross‑functionally with Engineering, Product, Technical Account Management, and other internal teams to shepherd issues through resolution
• Tracking and managing complex client issues, ensuring accountability, progress, and timely outcomes even when direct ownership sits with another team
• Driving customer satisfaction, retention, and long‑term success by proactively identifying risks and opportunities within assigned accounts
• Identifying opportunities to expand value and protect recurring revenue, partnering with internal teams as needed (non‑quota carrying)
• Representing the customer internally and ensuring alignment between client needs and organizational priorities