Availity

Analyst

• Focus on the design, development, implementation and support of EDI, electronic commerce, and application integration solutions
• Execute and maintain implementation processes and train internal and external stakeholders
• Work closely with an Implementation Coordinator to exceed client expectations
• Analyze test data to identify root causes, trends, gaps
• Research issues, test theories and propose solutions
• Work with development to gather requirements and test new features
• Mentor other Implementation Analysts and lead internal technical trainings
• Serve as Subject Matter Expert for multiple Availity products and features

Implementation Analyst

Content Writer

• Own the development of high-impact assets—bylines, white papers, eBooks, campaigns.
• Collaborate with PR, product marketing, subject-matter experts, and demand gen teams.
• Partner with marketing and PR to translate annual goals into content plans.
• Write persuasive, technically credible content for various audience segments.
• Create multi-channel content that works across web, email, social, and events.
• Maintain a library of modular content blocks for reuse across campaigns.

Senior Content Marketing Writer

Chief of Staff

• Partner with the CEO and Executive Leadership Team to drive enterprise priorities
• Orchestrate high-stakes executive and Board forums
• Serve as a thought partner to the CEO and ELT
• Ensure outcomes are delivered with precision and impact
• Establish governance frameworks for informed decisions
• Identify and synthesize critical challenges facing the organization
• Translate executive intent into actionable plans
• Oversee Board engagement strategy

Support Engineer

• Providing resolution to client issues that require in-depth knowledge of technology, platform, products, and/or processes
• Interacting with trading partners, direct-connect payers, and internal product teams to facilitate a resolution for client issues
• Supporting the creation of internal and external client support documentation as needed
• Analyzing and completing timely reporting for payers or product teams ad hoc or on a scheduled basis
• Testing new products, user acceptance testing, and new payer operational readiness tasks as needed

Operations Support Analyst

Database Administrator

• Manage and maintain our company’s cloud-based databases
• Design, implement, and manage database structures in cloud environments (AWS, Azure, GCP, etc.)
• Ensure database performance, security, and availability
• Develop and maintain backup and disaster recovery procedures
• Monitor system performance and troubleshoot bottlenecks
• Implement and enforce database security protocols to protect sensitive healthcare data
• Collaborate with IT, development, and compliance teams to support business objectives
• Maintain documentation for database architectures, processes, and compliance activities
• Stay current with advancements in cloud database technologies and healthcare data regulations

Cloud Database Administrator III

Platform Engineer

• Own and evolve our Kubernetes (EKS/Istio) control plane at enterprise scale
• Lead the tooling and support for observability and logging (New Relic, Splunk, Cribl, OpenTelemetry) with reliability as your north star
• Oversee our EC2 application deployment pipelines and other mission-critical internal platforms in our AWS private cloud
• Guide and mentor engineers while setting the bar for operational excellence
• Provide technical leadership for the infrastructure engineering and operations team focused on Kubernetes, observability, and platform services
• Managing observability and logging platforms including: Splunk (EKS + on-prem components, forwarders, deployment server)
• Supporting legacy/on-prem platforms as they migrate into AWS (Tidal, Aries pipelines, provider Splunk, legacy base images)

Platform Engineer IV, EKS, Observability

Product Manager

• Assisting and leading efforts in bringing to market customer self-service workflows.
• Collaborating with the Director, Gateway Clearinghouse for the Gateway Clearinghouse platform.
• Developing and maintaining internal and external toolsets and applications.
• Driving both operational excellence and collaborative success.
• Defining product vision and roadmap for a new Gateway Clearinghouse platform.
• Working with internal stakeholders and health plans to understand their workflows.
• Directing the development of operational and reporting metrics to ensure product success.
• Developing requirements to support operational and business needs translating them into clear user stories and epics for development teams.
• Gathering, analyzing, and responding to user feedback.
• Working cross-functionally in a matrix driven environment.
• Leading team of product owners and product analysts to execute against product vision.
• Conducting go-to-market research and incorporate customer insights into product planning.

Product Manager, Clearinghouse Enablement

Account Executive

• Identifying partnerships and closing revenue opportunities
• Developing and executing a strategic sales plan
• Engaging in consultative sales processes
• Establishing relationships with healthcare leaders and IT decision-makers
• Partnering with technical teams to align solutions
• Monitoring sales metrics and providing forecasts

Senior Sales Account Executive, HIT

Operations

• Lead and optimize the organization’s cloud infrastructure strategy
• Oversee a team of cloud and infrastructure engineers
• Drive operational excellence and align cloud initiatives with business objectives
• Ensure scalability, security, compliance, and cost efficiency across all environments
• Partner with security teams to maintain adherence to HIPAA, HITRUST, GDPR, and other regulatory standards
• Manage Identity Access Management (IAM), conditional access, and identity governance across cloud and on-prem environments

Director of Cloud Operations

Engineer

• Managing and evolving our API Gateway integration platforms at enterprise scale
• Leading the tooling and support for intelligent automated integration with flexibility and reliability as your mission
• Overseeing and refining API definition standards and driving support for innovation at scale in our API ecosystem
• Guiding and mentoring engineers while setting the bar for operational excellence
• Leading platform enhancement efforts that enable flexible and secure integration between internal and external services
• Providing guidance and expertise for application service design, data and transaction workflows for scalability, reliability, and extensibility
• Writing detailed technical documentation for systems, including architectural diagrams and operational procedures for standardized actions used for maintenance and support

Middleware Engineer IV

Full-stack Engineer

• Design, develop, document, test, and debug new and existing critical software systems and/or applications with a focus on continually improving our customer’s journey
• Design and develop advanced applications using .Net framework and other open-source technologies
• Work on serverless technologies, services, and container technologies (Docker, Kubernetes etc.)
• Recommend system solutions by comparing advantages and disadvantages of alternative solutions
• Ensure regulatory compliance requirements are addressed (e.g., PCI, PII, GDPR)
• Demonstrate an innovative mentality by staying aware of new developments within the technology space and identify which modern technologies to adapt to provide value to our business.
• Ensure commitments are delivered on time, pass unit testing, and meet functional and non-functional requirements.
• Support enterprise quality assurance teams
• Work closely with team members in agile development environment where continuous integration and continuous delivery are critical.
• Support, maintain, and document software functionality.
• Support development to maximize cloud native adoption. Analyze and refactor code periodically to keep it up to standards.