Availity

Full-stack Engineer

• Define and drive a clear engineering vision and execution strategy
• Establish and own a focused, outcome‑driven roadmap
• Lead high velocity execution to ensure meaningful outcomes
• Provide strong architectural leadership
• Own technical stewardship of cloud‑native (AWS) platforms
• Build, lead, and develop high‑performing engineering leadership teams
• Evaluate and evolve organizational structure to improve alignment
• Partner closely with Product, Data, and AI leaders
• Set and reinforce standards for technical excellence

Vice President, Clinical Software Engineering

Sales

• designing, implementing, and continually optimizing innovative sales incentive programs
• collaborating closely with Sales, Finance, Operations, HR, and Executive Leadership
• building scalable compensation structures
• analyzing performance trends
• ensuring accurate, timely payouts
• assessing plan effectiveness and recommending improvements
• maintaining clear, scalable compensation frameworks
• delivering clear plan documentation, training, and enablement materials
• conducting audits for crediting, deal assignment, and compliance
• partnering with Finance on budgeting, forecasting, and accruals

Sales Compensation Manager

Analyst

• Overseeing all technical aspects of the implementation process
• Working closely with Implementation Coordinators and other groups to successfully bring new clients live
• Gathering requirements, managing deliverables, technical setup, testing
• Working with internal and external stakeholders
• Being the technical SME for the implementation process
• Managing client timelines and deliverables in a fast-paced environment
• Responsible for determining client configuration and recommending the best solution
• Analyzing test data to find root cause, trends, and gaps to prepare the client for a successful Go-live
• Researching issues, testing theories, identifying impact, and proposing short and long-term solutions
• Working with development to gather requirements and test new features and enhancements

Technical Implementation Analyst III

Product Manager

• Owning product outcomes, from problem definition through delivery and iteration, for mission‑critical, technically complex products
• Setting clear product direction by synthesizing customer needs, market dynamics, data, and business context
• Leading cross‑functional teams through influence, aligning engineering, design, and business stakeholders without formal authority
• Driving execution in ambiguity, maintaining momentum, making sound tradeoffs, and moving work forward decisively
• Rapidly ramping into new domains and products, developing strong working knowledge of Availity’s platforms, data, and healthcare ecosystem
• Communicating clearly and credibly with senior leaders, articulating product decisions, risks, and priorities
• Raising the product bar, modeling ownership, learning agility, and high standards for thinking and delivery
• Contributing to the evolution of Availity’s product organization, helping shape how great product work gets done

Product Manager, RCM

Account Executive

• Owning and managing a portfolio of named, enterprise‑level payer accounts
• Developing and executing strategic, multi‑year account plans
• Expanding the company’s footprint by identifying new use cases
• Building and maintaining trusted executive‑level relationships
• Leading all expansion, renewal, and upsell sales motions
• Managing RFPs, renewals, amendments, and contract expansions
• Collaborating closely with Client Success, Product, and Marketing

Senior Account Executive

Operations

• Supports hardware and software installation, configuration, operation and ongoing maintenance of the computer/data center.
• Operates, monitors and performs basic troubleshooting of equipment, networks, and data processing/batching.
• Assists with logging and documentation of equipment and processes.
• Responsible for supporting, troubleshooting, and assisting in the maintenance of complex cloud-based production systems.
• Monitoring dashboards and alerting, documenting knowledge, managing major incident logistics and working with business partners to deliver high quality service.

Operations Center Cloud Technician I

Engineer

• Design, implement, and support secure, scalable endpoint management primarily for macOS and iOS/iPadOS devices.
• Lead MDM and MAM solutions via Microsoft Intune.
• Integrate and optimize Jamf.
• Operationalize Apple Business Manager for automated enrollment and app licensing.
• Define enrollment strategies, ownership models, and policy baselines for devices.
• Build and manage configuration profiles and compliance policies.
• Partner with IT Support teams and Security to ensure optimal device performance.
• Document processes and troubleshooting steps in knowledge bases.

Cloud Device Management Engineer

Account Manager

• Lead and develop a team of Technical Account Managers responsible for supporting strategic payer partners
• Ensure TAMs operate as trusted advisors—overseeing technical onboarding, integrations, issue resolution, and ongoing account health
• Foster strong, long-term client relationships
• Guide the team through complex escalations
• Partner closely with Product, Engineering, and Sales to align technical solutions with customer business objectives
• Coach and mentor TAMs
• Strengthen strategic account planning
• Help scale best practices as the organization grows

Senior Manager, Technical Account Management

Customer Success Manager

• lead and develop a growing team of customer success professionals
• oversee client relationships, drive retention and satisfaction
• mentor talent and model great client engagement
• balance strategic oversight with hands-on leadership
• guide complex escalations while empowering the team
• ensure customer success outcomes scale alongside the business
• create dashboards per client on utilization, penetration of products, pursuit plans, and win strategies

Director, Customer Success

• Investigate missing claim responses (MCRs) by researching loops, segments, and X12 transaction details
• Monitor dashboards to identify trends and proactively troubleshoot potential issues
• Manage and resolve a high volume of Jira tickets
• Review, analyze, and clear -999 batch responses
• Communicate with receivers and payers primarily via email
• Collaborate closely with internal teams
• Maintain accurate and thorough documentation within cases
• Adapt to shifting priorities throughout the day
• Apply critical thinking and problem-solving skills

Analyst I – Receiver Configuration

Business Intelligence Developer

• Lead and develop complex data model designs for business intelligence tools
• Serve as mentor to colleagues by sharing knowledge and skillsets pertinent to a successful analytics team
• Lead the conversation of customer requests into technical requirements
• Conduct hands-on analysis, ensuring deliverable commitments are met
• Work with operational teams on developing reporting/dashboard solutions and analyses
• Enable process improvement, new product adoption, and other enhancements
• Research and identify operational business requirements with sufficient detail and clarity to allow development of the data or reporting solution needed
• Collaborate closely with business stakeholders, including product management, business development, customer service, and clients
• Analyze healthcare data including medical procedures, health conditions, and provider practices
• Apply statistical, predictive modeling, and/or data mining techniques to develop analytical solutions
• Create complex but easy to use data models for end-users to create data analytics products such as dashboards and reports
• Work with engineering teams to enhance data model, improve ETL methodologies, and optimize cloud computing performance
• Create interactive BI dashboards and visualizations
• Apply business acumen to enhance data cleaning and curation methodologies
• Identify data abnormalities and their root causes, suggest possible steps for mitigation
• Assess and explain impact of data and methodology changes on analysis results to technical and non-technical audience
• Identify opportunities for process improvement

BI Developer III

• Design, develop, maintain, and optimize full‑stack software solutions
• Enhance existing tools and build automated workflows
• Collaborate with external and internal stakeholders
• Contribute to a roadmap supporting Availity’s enrollment ecosystem
• Participate in daily stand‑ups and Agile ceremonies
• Interact with external stakeholders to build, test, and troubleshoot APIs
• Write technical documentation and gather technical requirements
• Perform unit testing and advanced debugging
• Manage technical debt at maintainable levels
• Apply Agile software development methodologies

Full Stack Software Engineer – III

• Install, configure, and manage API Gateway platforms (Tyk, DataPower, Kong, WSO2)
• Support developer portals and gateway integrations
• Configure VPCs, subnets, routing, and security groups in AWS
• Implement and maintain security policies such as OAuth, JWT, API keys
• Deploy and manage workloads on AWS (EC2, Lambda, API Gateway)
• Monitor and optimize cloud resources for performance and cost efficiency
• Assist in automating deployments and configurations using Terraform and scripting
• Monitor API traffic, troubleshoot issues, and implement alerting and logging
• Work closely with senior engineers, developers, and security teams

Cloud Gateway Engineer III

• developing, maintaining, and migrating our Onboarding applications and services
• focused on continuing to build on the core set of solutions and assist in the migration efforts of new and existing software solutions to the cloud
• work closely with product owners and the software engineering Tech Lead to help execute on the team’s engineering efforts
• work independently and provide technical guidance on software engineering needs in the organization

UI Software Engineer III

• Track and report on key account metrics, including transaction volumes, rate limiting, product usage, and other performance indicators
• Drive improvements in client solutions and provide data-driven recommendations
• Monitor and analyze data and trends to identify potential issues and opportunities for improvement
• Track client support tickets, escalating as needed, and providing trending details to internal teams
• Work with the data team to build out custom reports as needed
• Conduct partner gap analysis to identify new business opportunities and provide insights to sales and SAS
• Act as a liaison between clients and internal teams ensure smooth communication and effective resolution of issues
• Participate in Launch Readiness projects, assisting in the preparation and execution of new products or service rollouts
• Create an operational success plan as appropriate
• Serve as the internal point of contact for trading partner related issues and questions
• Work with finance on delinquent accounts, credit requests, and terminations
• Serve as the primary operational contact for clients, prioritizing and managing issues to ensure timely resolution
• Serve as the main point of contact for invoice and contract related questions
• Deliver outbound communications to trading partners including new payer announcements, RCAs, and monthly payer lists
• Coordinate operational and tactical client meetings, including internal teams as necessary