athenahealth

Account Executive

• Help healthcare organizations evaluate and adopt solutions that can improve both clinical and financial performance.
• Responsible for selling athenahealth’s revenue cycle management and clinical solutions to physician groups and healthcare organizations within an assigned territory.
• Build a qualified pipeline, advance complex opportunities, and achieve or exceed annual quota.
• Use healthcare market knowledge and territory strategy to guide prospects through a consultative buying process.
• Maintain an accurate pipeline, provide timely reporting, and exercise sound judgment in prioritizing opportunities.
• Travel up to 60% annually to support in-person client meetings, demonstrations, and territory engagement.

Senior Group Sales Executive, Manager

Content Marketing Manager

• Transform the Clinical Newsfeed into a Modern Publishing Engine
• Rebuild Drug Information Operations for the AI Era
• Stand Up a Digital Newsroom for Prescribers

Director, Strategic Programs – Content Systems

Consultant

• Deliver professional sales presentations and demonstrations on the company and our cloud-based services
• Customize preparations and demonstrations to reflect the business understanding needs of the prospect
• Be an established and respected sales resource on company services, products across all market segments
• Handle detailed scenario demonstrations in conjunction with other Solution Consultants
• Leverage AI-enabled tools and analytics to synthesize prospect data, generate tailored value-driven demonstrations and proposals
• Work with other Solution Consultants on value selling, effective demonstration / presentation techniques
• Work in tandem with sales executives to form comprehensive selling strategies for each sales opportunity
• Represent athenahealth at key industry events such as tradeshows

Senior Associate, Solution Consultant

Operations

• Propose and implement solutions to improve customer experience and outcomes
• Use data analysis to determine root causes and analyze trends
• Design elegant solutions that favor automation and work prevention
• Manage project teams to action and cultivate collegial relationships
• Present project purpose and updates to stakeholders
• Provide mentoring and ongoing education opportunities for new hires

Denials Operations Associate

QA Automation Engineer

• Partner with engineering, platform, and product teams to embed security into day-to-day delivery and SDLC workflows
• Support application security programs across SAST, DAST (web and API), SCA, and secrets scanning
• Strengthen software supply chain security and integrate security controls into the Harness unified pipeline and related CI/CD workflows
• Build AI-powered workflows including agentic IDE and MCP server integrations to automate triage, prioritize and enable auto remediation via standardized playbooks
• Reduce false positives and operational noise by using AI-assisted analysis to tune and maintain SAST queries/rules
• Support response to zero-day events by accelerating assessment/scanning and automating identification of affected assets (e.g., vulnerable libraries or malicious packages) using inventory sources
• Create and maintain runbooks, playbooks, and documentation for recurring findings, remediation steps, and operational processes
• Support the security exemption/exception process, including documentation, approvals, and expiry/renewal tracking

AI Security Automation Engineer

Security Operations

• Understand that as the Tier 3 (highest level) engineer, you’re expected to handle potential incidents and act as the as a subject matter expert for all security-related tickets that come into the team's various queues (including triage, containment, and remediation when necessary).
• Receive incident escalations from Tier 1 and 2 analysts, assisting with real-time advanced analysis, response, and reporting.
• Mentor and assist in training Tier 1 and 2 analysts to aid in their skills development and analytical capabilities.
• Proactively hunt for threats and enacting identification, containment, and eradication measures while supporting recovery efforts.
• Serve as a point person for coordination with appropriate parties during a security incident – client, management, legal, security, operations, etc.
• Create thorough reports and documentation of all incidents and procedures, presenting findings to team and leadership on a routine basis.
• Incident Response: remote remediation when possible and working with onsite teams when necessary.
• Detailed documentation of events and remediation steps taken.
• Root Cause Analysis: initiation and follow-through to ensure quality forensic materials are captured, writing reports with details and timelines of events with recommendations to avoid future occurrences.
• Assist in the general maintenance and improvement of procedures, processes and playbooks.
• Conduct research regarding the latest methods, tools, and trends in digital forensics analysis.
• Conduct analysis using logs, previous alerts, etc. to identify trends to identify and prevent potential incidents.
• Follow standard operating procedures (SOPs) to ensure tickets are triaged appropriately and in a timely manner, according to SLAs.
• Excel at documentation and detailed notetaking, including SOP writing, incident reporting, e-mail and instant messaging etiquette, and most importantly, documenting incident actions in tickets.
• This role is responsible for completing incident reports and forensic reports, when appropriate, so competent writing skills are necessary.
• Ability to know when to appropriately escalate a potential issue to peers and/or leadership.
• Desire to learn new concepts and technologies to grow and take on more responsibility over time.
• Ability to communicate risk, prioritize incident response actions, and keep a cool head under pressure.
• Advanced experience with security tools like Splunk, CrowdStrike EDR, Carbon Black EDR, Proofpoint tools, Microsoft Defender components, Cyberhaven DLP, Axiom Cyber and open-source forensic tools, Cylance Protect, Office 365 tools, PowerShell, and various network tools, etc.
• Understanding the various stages of incident response, the importance and critical factors of an investigation, and how to contain as soon as possible.
• Have experience with the incident response lifecycle, the Lockheed Martin Cyber Kill Chain, the MITRE framework, and the forensic workflows as outlined by NIST.
• Work with development teams to ensure they're using best practices and company processes in their daily activities.
• Drive self-organization; help determine how the team functions in collaboration with your peers.
• Build strong relationships with cross-functional team members between the three tiers of the CSOC.
• Participate in off-hours on-call incident handler rotation, which is a requirement for this role, as incidents may be escalated outside of normal business hours by our 24/7/365 Tier 2 team. Tier 3 teammates rotate on-call responsibilities which requires each teammate to be formally on-call roughly one week a month.

Senior Group Sales Executive, Manager

Director, Strategic Programs – Content Systems

Senior Associate, Solution Consultant

Denials Operations Associate

AI Security Automation Engineer

Cyber Security Operations Center (CSOC) Analyst – Tier 3