Engineering Manager, NOC Automation and Custom Tools

athenahealth

Engineering Manager leading the development of automation and custom tools for NOC operations at athenahealth. Focusing on software solutions in cloud environments with a team of engineers.

Posted 6/17/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $136,000 - $232,000 per yearWebsite

Tech Stack

Tools & technologies

CloudJavaScriptNode.jsPythonReact

About the role

Key responsibilities & impact

Lead, coach, and develop a team of software engineers.
Set clear priorities, goals, and expectations aligned to business and operational needs.
Manage sprint planning, work intake, delivery tracking, staffing, performance management, and career development.
Create an inclusive, accountable team environment that supports technical excellence and continuous improvement.
Partner with cross-functional stakeholders to translate operational pain points into scalable software solutions.
Design, build, and support internal applications, services, and workflow tools for operational users.
Support both frontend and backend development with maintainable, secure, performant solutions.
Identify opportunities to automate manual and semi-manual operational workflows.
Provide technical leadership across architecture, code reviews, release planning, and production readiness.
Promote strong engineering practices including source control, automated testing, CI/CD, infrastructure automation, monitoring, and alerting.

Requirements

What you’ll need

Demonstrated success leading engineering teams in a people management role.
Strong software or infrastructure engineering background with hands-on production application experience.
Experience delivering custom internal tools or business applications that support operational or enterprise users.
Experience as a full-stack engineer with working knowledge of frontend and backend technologies.
Experience building software in both private cloud and public cloud environments.
Strong understanding of Agile, CI/CD, automated testing, and release management.
Experience identifying and automating manual operational workflows using software, APIs, event-driven design, orchestration, and AI-enabled approaches.
Familiarity with AI application patterns such as RAG, semantic search, vector-based retrieval, context management, and secure enterprise integrations.
Ability to lead through ambiguity, prioritize effectively, and make practical technical and organizational decisions.
Excellent communication skills across technical and non-technical audiences.
Bachelor’s degree in computer science or a closely related field, or equivalent practical experience.
5+ years of software and/or infrastructure engineering experience in production environments.
2+ years of people management experience leading software engineers.
Hands-on experience developing and delivering full-stack applications.
Experience building and operating software in cloud-based environments, including private and public cloud contexts.
Experience implementing or managing CI/CD pipelines and modern software release practices.
Experience collaborating with infrastructure, operations, and security teams in complex enterprise environments.
Strong proficiency in Python and JavaScript, with substantial experience in Node.js and React.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options
Employee resource groups
Commuter support
Employee assistance programs
Tuition assistance
Company-sponsored events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonJavaScriptNode.jsReactAgileCI/CDautomated testingrelease managementevent-driven designorchestration

Soft Skills

leadershipcommunicationprioritizationdecision makingteam developmentcollaborationproblem solvingaccountabilitytechnical excellencecontinuous improvement

Certifications

Bachelor’s degree in computer science