Assurant

Recruitment

• Lead the recruitment and onboarding efforts for all new ISPs
• Directly responsible for closing gaps in our network to reduce Locating and Buyouts
• Set up and maintain service provider profiles as it relates to Assurant systems
• Utilize Excel, reports provided, and other tools to manage and analyze data, and track recruitment metrics
• Support the RSM (Regional Service Manager) with daily tasks and responsibilities
• Support RSM with sending/receiving ISP agreements and rate adjustments
• Maintain notes in databases/spreadsheets
• Actively participates in team meetings and best practice sharing
• Assist with service locating in their assigned region

Staff Service Recruitment Associate

Procurement

• Develop and execute the planning strategy for logistics, repair, and distribution networks
• Build a standardized demand planning and forecasting process aligned with financial forecasts
• Lead the S&OP process to balance supply and demand, identify risks, and drive proactive decisions
• Create capacity models to optimize resource utilization and meet customer expectations
• Ensure optimal stock levels and effective inventory management across regions and depots
• Conduct operational productivity analyses and lead global inventory optimization initiatives
• Develop and automate KPI reporting for internal and client-facing stakeholders
• Analyze business and financial results to support strategic decision-making
• Monitor and improve forecasting accuracy and operational efficiency through performance metrics
• Partner with procurement, forecasting, business development, and other teams to align operations with demand planning
• Collaborate with clients and actuaries to forecast volume requirements and validate assumptions
• Drive continuous improvement initiatives across cross-functional teams
• Lead and mentor a team of directors and managers supporting planning, analytics, procurement, and order management
• Provide coaching, career development, and performance management to build a high-performing team
• Manage inventory budgets exceeding $100M, maximizing margin growth through effective supply–demand balancing
• Support cost-reduction efforts while maintaining high service levels

VP, Planning – Procurement

Payroll

• Oversee and manage end to end payroll activities including audits, reconciliations, yearend processes, garnishments, benefits, equity, and special payments.
• Ensure compliance with IRS, CRA, Puerto Rico Hacienda, and applicable state/provincial/local laws.
• Lead the design, documentation, and testing of payroll controls and risk mitigation measures.
• Maintain jurisdictional tax setup, updates, and adherence to legislative changes.
• Lead and develop payroll specialists and analysts; build a culture of accuracy, accountability, and strong employee experience.
• Deliver and maintain payroll dashboards and KPIs (accuracy, timeliness, SLA performance, tax error rate, processing costs).
• Develop and execute regional payroll strategies aligned with global policies and operating models.
• Serve as the primary escalation point for complex payroll, taxation, and compliance issues.
• Demonstrates strong functional expertise in enterprise payroll systems; leverage payroll data and dashboards to perform reconciliations and analyze trends.
• Manage relationships with external payroll vendors and drive SLA performance and optimization.

Payroll Manager

Analyst

• Partner with stakeholders (internal and external) to understand business needs and customer experience goals, building strong relationships and trust to influence their roadmaps.
• Analyze and interpret customer journey data and integrate it with other sources to uncover meaningful insights, and translate them into clear, actionable recommendations.
• Collaborate cross-functionally to drive customer experience improvements and clearly communicate its impact to key stakeholders
• Support the manager in identifying opportunities where data and analytics can address business or functional needs
• Own medium-complexity initiatives and partner with Analytics and Data Services for timely delivery; support manager on high-complexity projects
• Participate in regular meetings with stakeholders to provide status updates or change priorities.

Senior Omnichannel Analyst

Account Manager

• Serve as a support point of contact for assigned client
• Monitor client accounts to ensure accuracy, timely delivery of services, and fulfillment of commitments
• Collaborate with internal teams to ensure smooth execution of client deliverables

Lead Account Manager

Manager

• Lead the technical team in the design, development, and implementation of Guidewire Policy Center solutions.
• Oversee project timelines, deliverables, and resources to ensure successful implementation and integration of Guidewire Policy / Engagement Center.
• Manage the customization and configuration of Guidewire Policy Center & Produce Engage to meet business requirements.
• Work closely with business users, policy operations, and other stakeholders to understand their needs and translate them into technical solutions.
• Ensure the quality and performance of the Guidewire Policy Center & Producer Engage through rigorous testing and validation processes.
• Provide technical support and troubleshooting for Guidewire Policy Center/Producer Engage issues, ensuring minimal disruption to business operations.
• Maintain comprehensive documentation of system configurations, processes, and procedures.

Guidewire Manager – Policy Center

• Assist in the training of field team on how to interact and train service department personnel with products
• Facilitate training as required to ensure understanding of products, policies, and procedures
• Identify and monitor high loss accounts
• Conduct onsite or virtual reviews to identify the source of the high loss
• Present solutions to the dealer principal and ensure they are implemented
• Strengthen client relationships by attending quarterly business reviews
• Have thorough understanding of participation structures
• Review field audits, documentation, and loss reports with dealer principal to make recommendations for improvement
• Take part in new business presentations for prospective high-profile clients
• Lead the training of service department personnel on products, claims administration, and reimbursements

Automotive Field Service Manager

Program Manager

• Develop and deliver high-quality ethics and compliance training for employees, third parties, and management on topics such as anti-corruption, conflicts of interest, fraud, sanctions, and other key risk areas
• Create engaging ethics awareness content to strengthen employee understanding of ethics and compliance responsibilities
• Analyze trends and prepare reporting narratives for senior leadership and the Audit Committee on risk areas, program health, and key initiatives
• Conduct ethical culture assessments and design and execute remediation plans to address program gaps
• Serve as a subject matter expert, providing proactive and reactive guidance to employees and leaders on ethics-related matters
• Partner with internal stakeholders and, as appropriate, support or conduct ethics investigations, including fact-gathering, documentation, and reporting of findings
• Manage Conflict of Interest (COI) programs, including campaign execution, analysis of low- to medium-risk disclosures, escalation of high-risk matters, annual controls testing, and ongoing remediation
• Develop and refine systems to monitor, measure, and validate the effectiveness of ethics and compliance initiatives, recommending corrective actions as needed
• Support periodic updates to Assurant’s Code of Business Conduct and Ethics, including the interactive version
• Develop and oversee the annual review of key ethics policies, guidelines, and SOPs (e.g., Conflict of Interest Policy)
• Participate in and help facilitate the Ethics Coordinator Network, collaborating with compliance teams across regions to address local ethics risks
• Research industry best practices and develop business proposals for program enhancements
• Champion a strong speak-up culture, transparency, and ethical decision-making across the organization
• Collaborate closely with IAAS, Sustainability, Legal, People Org, and Risk partners to continuously enhance the ethics and compliance program
• Support the development and evolution of ethics and compliance metrics, including the appropriate use of AI and data analytics
• Monitor reporting systems to proactively identify and address potential ethics and compliance issues
• Act as a project manager for ethics and compliance initiatives and support M&A integration activities as needed

Ethics & Compliance Program Manager

• Serves as the primary owner of an established client relationship
• Proactively identifying risks and resolving issues
• Develop and cultivate relationships with key client team members
• Guide direct and matrix resources in development of annual business plans

AVP, Account Management, Retail

Systems Engineer

• Own end‑to‑end user story creation for Product Manager–defined features, including scope, acceptance criteria, dependencies, and success measures.
• Translate business features into sprint‑ready stories while Product Management retains feature definition and prioritization.
• Lead backlog refinement, resolve ambiguity, and align Product, Engineering, QA, and business stakeholders prior to sprint commitment.
• Maintain story readiness standards and refinement artifacts in Azure DevOps as the single source of truth.
• Own UAT support and operational readiness for all production releases in partnership with BPM UAT and ITQA teams.
• Triage UAT and QA defects, support release documentation, and provide validation evidence for go/no‑go decisions.
• Define, document, and validate configuration logic, mappings, feature flags, and setup for scalable solutions.
• Support modernization and maintenance of systems, including migrations from legacy platforms.
• Provide Tier 2 production support, resolving incidents tied to requirements or configuration gaps and supporting release readiness.
• Participate in 24/7 production support oversight and continuous learning through emerging technologies and AI‑enabled tools.

Business Unit Systems Analyst

Business Development Rep

• Relentlessly hunt for and win new MSO partnership opportunities by proactively identifying white space and uncovering unmet needs
• Own and drive the full deal lifecycle of assigned opportunities with a closer’s mindset
• Build, inspect, and continuously improve a high-velocity MSO pipeline
• Establish a disciplined "hunter" operating rhythm to consistently generate qualified opportunities and new EBITDA pathways
• Create and capture expansion opportunities within existing MSOs
• Develop executive-level sponsorship and influence decision makers to win internal alignment
• Lead and close MSO commercial negotiations
• Lead cross-functional teams to co-create differentiated, winnable solutions
• Originate cross-portfolio growth by connecting Assurant capabilities across divisions
• Accountable for driving MSO revenue and EBITDA growth through new client acquisition
• Lead, mentor, and inspire BD talent and matrixed teams

AVP, Business Development

Compliance

• Evaluate LCGA operational workflows to identify inefficiencies
• Use established methodologies, continuous improvement frameworks, and industry best practices
• Facilitate workshops with stakeholders to document current processes
• Create and maintain workflow documentation detailing both current and recommended states
• Identify and prioritize high-impact improvement initiatives
• Oversees the maintenance and optimization of LCGA’s business process systems
• Gather, analyze and document system requirements
• Execute comprehensive testing of system configurations
• Provide technical assistance to underlying business needs from ambiguous requests
• Diagnosing, investigating, and resolving issues in production and testing environments
• Leads or supports LCGA-focused improvement projects
• Conducts post-implementation reviews to assess project outcomes

Compliance Business Technical Specialist

Director

• Lead complex IT audits across cybersecurity, cloud, data governance, applications, and infrastructure
• Ensure audits are executed in accordance with IIA Standards, ISACA guidelines, and the IAAS methodology.
• Evaluate IT governance frameworks and alignment with COBIT, NIST, and related standards.
• Assess cybersecurity programs, including identity and access management, incident response, data protection, and security operations.
• Incorporate emerging technology risks into audit planning and execution.
• Present audit findings, risk assessments, and recommendations to senior leadership.
• Validate remediation efforts and monitor management action plans.
• Provide advisory support for system implementations, digital transformations, and major IT initiatives.
• Lead, coach, and develop teams of IT auditors, interns, and external contractors.
• Manage relationships with external audit partners and third-party service providers.
• Oversee all phases of audit engagements—from planning through reporting—ensuring quality, consistency, and adherence to professional standards.
• Ensure audit workpapers and documentation support external re-performance and regulatory scrutiny.
• Develop strong working relationships with senior IT leaders, executives, and key stakeholders.
• Represent IAAS in board, committee, and leadership forums as needed.
• Maintain awareness of evolving regulatory, industry, and technology trends and their impact on the control environment.
• Serve as a trusted, objective advisor, providing practical assurance and insights into the management of critical technology risks.

Director, IT Audit

• Partner with stakeholders (internal and external) to understand business needs and customer experience goals
• Analyze and interpret customer journey data and integrate it with other sources to uncover meaningful insights
• Collaborate cross-functionally to drive customer experience improvements
• Support the manager in identifying opportunities where data and analytics can address business or functional needs
• Participate in regular meetings with stakeholders to provide status updates
• Share best practice, trends, knowledge and lessons learned across units

Data Engineer

• Implement Data Warehouse solutions in multiple platforms - from on premise to cloud solutions.
• Familiarity with modern enterprise data and reporting architectures, design patterns, and data toolsets.
• Support Data Services in ensuring the Data Management platform’s stability, scalability, and capacity planning to support business growth.
• Execute data consolidation and optimization projects, in collaboration with the Data Analytics team.
• Skills and capabilities to support implementation of new technologies such as AI, Machine Learning, and big data.
• Assist in evaluation and selection of data management's tools and technology to align with our technology strategy.
• Contribute to development process methodology and tools following industry best practices and Assurant’s standard, such as Agile methodology, ceremonies, and DevOps tool.
• Builds processes to ingest, process and store massive amounts of data.
• Assists with optimization the performance of bigdata ecosystems.
• Wrangles data in support of data services and reporting projects.
• Collaborates and contributes in identifying project risks, design mitigation plans, develops estimates.
• Contributes to the design, development of data-pipelines, and feature engineering of data solutions.

Staff Service Recruitment Associate

VP, Planning – Procurement

Payroll Manager

Senior Omnichannel Analyst

Lead Account Manager

Guidewire Manager – Policy Center

Automotive Field Service Manager

Ethics & Compliance Program Manager

AVP, Account Management, Retail

Business Unit Systems Analyst

AVP, Business Development

Compliance Business Technical Specialist

Director, IT Audit

Senior Omnichannel Analyst

Data Engineer, 5+ Years Exp, Data Warehouse Modeling, Big Data, SSIS, BI, Agile, PowerApps, Shell, SQL