Staff Service Recruitment Associate

Assurant

Recruitment Associate efficiently recruiting independent service providers for Assurant's Home Warranty Service Delivery team. Collaborating with Regional Service Manager to ensure seamless service experience.

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $35 per hourWebsite

About the role

Key responsibilities & impact

Lead the recruitment and onboarding efforts for all new ISPs
Directly responsible for closing gaps in our network to reduce Locating and Buyouts
Set up and maintain service provider profiles as it relates to Assurant systems
Utilize Excel, reports provided, and other tools to manage and analyze data, and track recruitment metrics
Support the RSM (Regional Service Manager) with daily tasks and responsibilities
Support RSM with sending/receiving ISP agreements and rate adjustments
Maintain notes in databases/spreadsheets
Actively participates in team meetings and best practice sharing
Assist with service locating in their assigned region

Requirements

What you’ll need

1 year experience in the Service Industries, to include: major appliances, consumer electronics, HVAC, plumbing, or, electrical
High School Diploma, GED, or higher
1+ years’ experience with Microsoft Office with strong Excel skills
Strong multitasking skills, with the ability to manage multiple tasks, systems, and web pages all in a single session
Elevated verbal and written communication skills to create and maintain exceptional relationships with service providers
Ability to work independently and collaboratively within a team
Excellent verbal and written communication skills
Advanced analytical and organizational skills
Advanced experience with Microsoft based programs and computer products.
Commitment to maintaining confidentiality and professionalism in all interactions
Flexibility to adapt to changing priorities and business needs

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible working hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisrecruitment metricsservice provider profilesmultitaskinganalytical skillsorganizational skillsMicrosoft OfficeExcel

Soft Skills

verbal communicationwritten communicationrelationship managementindependenceteam collaborationflexibilityprofessionalismconfidentiality

Certifications

High School DiplomaGED