Business Unit Systems Analyst

Assurant

Business Unit Systems Analyst serving as a connector between business strategy and technology in a fast-paced enterprise environment. Driving innovation and operational readiness through effective user story management.

Posted 4/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $64,900 - $108,200 per yearWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Own end‑to‑end user story creation for Product Manager–defined features, including scope, acceptance criteria, dependencies, and success measures.
Translate business features into sprint‑ready stories while Product Management retains feature definition and prioritization.
Lead backlog refinement, resolve ambiguity, and align Product, Engineering, QA, and business stakeholders prior to sprint commitment.
Maintain story readiness standards and refinement artifacts in Azure DevOps as the single source of truth.
Own UAT support and operational readiness for all production releases in partnership with BPM UAT and ITQA teams.
Triage UAT and QA defects, support release documentation, and provide validation evidence for go/no‑go decisions.
Define, document, and validate configuration logic, mappings, feature flags, and setup for scalable solutions.
Support modernization and maintenance of systems, including migrations from legacy platforms.
Provide Tier 2 production support, resolving incidents tied to requirements or configuration gaps and supporting release readiness.
Participate in 24/7 production support oversight and continuous learning through emerging technologies and AI‑enabled tools.

Requirements

What you’ll need

Minimum of 5 years of experience in Business Systems Analysis or Technical BSA roles within Agile delivery environments
Demonstrated expertise in owning user stories, backlog refinement, and defining clear acceptance criteria
Proven experience supporting User Acceptance Testing (UAT), release readiness, and go/no‑go decision processes
Hands‑on experience with configuration‑driven systems, including mappings, parameters, and feature flags
Advanced proficiency in Azure DevOps (ADO) for backlog management, refinement, and end‑to‑end traceability
Strong analytical, communication, and cross‑functional facilitation skills with the ability to drive alignment

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

user story creationbacklog refinementacceptance criteriaUser Acceptance Testing (UAT)configuration logicmappingsfeature flagsincident resolutionAgile deliveryrelease readiness

Soft Skills

analytical skillscommunication skillscross-functional facilitationalignment driving