ASPEN DENTAL GROUP, PC

Credentialing Specialist

• Execute licensure and credentialing processes for new and existing providers
• Obtain or request required documentation from various third-party sources
• Regular communication with appropriate state board representatives and the Field Management Team
• Source and maintain up-to-date information regarding all new and existing state and federal requirements
• Report licensure and credentialing expiration dates and renewal requirements to the providers
• Work closely with the enrollment team for proper processing of provider credentials
• Perform other clerical and administrative responsibilities as assigned

General

• Travel to nearby offices to support practice operations**
• Partner with the doctor to develop and deliver personalized patient care plans
• Utilize digital technology to support clinical assessments, case acceptance, and patient communication
• Collaborate with the dental team to deliver exceptional patient experiences
• Manage your schedule and supplies with the autonomy needed to provide comprehensive care

Dental Hygienist, RDH – Float

Facilities Coordinator

• Manage day to day facility management of dental equipment and maintenance issues
• Trouble shoot equipment over the phone with office staff
• Direct dealings with facilities vendors
• Manage expectations and performance within service level parameters
• Verify completion of work and services
• Communicate with internal customers and contract vendors
• Data analysis and storage of work order history and budget tracking
• Manage subcontractor appropriation
• Shipping items and tracking for the Facilities Department
• Billing management for Facilities tickets
• Run small projects from start to finish

Associate

• Provide exceptional patient care
• Conduct comprehensive full mouth exams and diagnosing dental conditions
• Offer treatment planning options and discuss them with patients
• Provide high-quality clinical treatments with excellence and efficiency
• Keep abreast of new developments in dentistry through continued education and professional development
• Network with professional groups, dental associations, and dental societies to represent Aspen Dental-branded practices in the greater community

Associate Dentist

Implementation Specialist

• Provide or coordinate on-site and virtual training for lab and clinical staff; ensure understanding and accountability for proper use of new systems, workflows, and enhancements.
• Monitor implementation performance using defined KPIs and proactively address delays, technical issues, or compliance concerns.
• Maintain implementation documentation, SOPs, and training materials.
• Serve as the primary point of contact during the implementation phase, ensuring timely communication, issue resolution, and successful implementation.
• Develop and manage detailed implementation plans, including checklists, timelines, and task assignments to ensure a smooth and organized deployment.
• Coordinate installation and calibration of digital lab equipment (e.g., CAD/CAM systems, 3D printers, milling machines, scanners) and confirm operational functionality.
• Follow and enforce Aspen Dental standard lab workflows, documentation, and SOPs to ensure consistency across all practice locations.
• Conduct post-implementation reviews to assess readiness, gather feedback, and ensure ongoing accountability for lab performance.
• Provide regular updates to the Lab Implementation Senior Manager, flagging risks, successes, and improvement opportunities.

Manager, Dental Lab Implementation

Manager

• Oversee practice operations for a group of 6-10 Aspen Dental branded practices
• Play a critical role spearheading growth and process improvement initiatives
• Own full profit and loss responsibility
• Develop close working partnerships with the entire practice staff
• Travel to nearby offices to support practice operations
• Provide training and development support to ensure all practice staff demonstrate knowledge of the business model, operating procedures, and protocols
• In partnership with the talent acquisition team and the office manager, evaluate and communicate staffing needs to enable effective hiring and onboarding experiences for new team members
• Support daily office operations within the region as necessary

Regional Manager

Project Manager

• Lead Optimization Needs Assessments for Assigned Functions
• Partner with L&D, HR, and business leaders to assess optimization needs within supported teams.
• Synthesize qualitative and quantitative insights to identify gaps, root causes, and opportunities, and translate findings into prioritized, impact-driven recommendations that inform L&D roadmaps and continuous improvement efforts.
• Execute Learning Optimization Initiatives
• Drive execution of learning optimization strategies aligned to the broader L&D vision.
• Manage initiatives as structured projects—defining scope, success metrics, timelines, and milestones—while identifying opportunities to improve learner engagement, content effectiveness, and program scalability.
• Enable Program Evaluation & Continuous Improvement Capability
• Lead and support the development of continuous improvement practices across the L&D team by guiding evaluation of program effectiveness using participation data, learner feedback, and business performance inputs.
• Build team capability in identifying trends, conducting root cause analysis, and implementing iterative enhancements to improve relevance, learner experience, adoption, and measurable outcomes over time.
• Enable Program Delivery Excellence & Build Project Management Capability
• Lead end-to-end project management across design, development, deployment, and facilitation while elevating team capability in project management rigor.
• Establish and model best practices including clear project planning, timeline and dependency management, risk mitigation, and stakeholder communication.
• Coach and support L&D team members in adopting consistent tools, frameworks, and operating rhythms to drive high-quality, on-time delivery and sustained operational excellence.
• Analyze Learning Data & Provide Insights
• Collect, analyze, and interpret learning metrics (engagement, completion, satisfaction, application, and impact).
• Translate data into actionable insights, identify optimization opportunities, and provide regular, data-driven recommendations to L&D and business leadership.
• Support Learning Technology Optimization
• Partner with LMS administrators and vendors to enhance system functionality, user experience, and content accuracy.
• Monitor usage trends, identify system-related barriers, and drive continuous improvements to increase adoption and effectiveness of learning technologies.
• Serve as a Senior Learning Partner
• Act as a trusted advisor to assigned business areas, aligning learning solutions to evolving skill, performance, and engagement needs while reinforcing a culture of continuous learning and improvement.
• Mentor & Model Best Practices
• Provide guidance and informal mentorship to junior team members.
• Promote best practices in project management, continuous improvement, facilitation, and stakeholder engagement to elevate overall team capability.

Senior Manager, Learning and Development, Optimization & Continuous Improvement – Project Management and Governance

Learning and Development

• Lead Optimization Needs Assessments for Assigned Functions
• Partner with L&D, HR, and business leaders to assess optimization needs within supported teams.
• Synthesize qualitative and quantitative insights to identify gaps, root causes, and opportunities, and translate findings into prioritized, impact-driven recommendations that inform L&D roadmaps and continuous improvement efforts.
• Execute Learning Optimization Initiatives
• Drive execution of learning optimization strategies aligned to the broader L&D vision.
• Manage initiatives as structured projects—defining scope, success metrics, timelines, and milestones—while identifying opportunities to improve learner engagement, content effectiveness, and program scalability.
• Enable Program Evaluation & Continuous Improvement Capability
• Lead and support the development of continuous improvement practices across the L&D team by guiding evaluation of program effectiveness using participation data, learner feedback, and business performance inputs.
• Build team capability in identifying trends, conducting root cause analysis, and implementing iterative enhancements to improve relevance, learner experience, adoption, and measurable outcomes over time .
• Enable Program Delivery Excellence & Build Project Management Capability
• Lead end-to-end project management across design, development, deployment, and facilitation while elevating team capability in project management rigor.
• Establish and model best practices including clear project planning, timeline and dependency management, risk mitigation, and stakeholder communication.
• Coach and support L&D team members in adopting consistent tools, frameworks, and operating rhythms to drive high-quality, on-time delivery and sustained operational excellence.
• Analyze Learning Data & Provide Insights
• Collect, analyze, and interpret learning metrics (engagement, completion, satisfaction, application, and impact).
• Translate data into actionable insights, identify optimization opportunities, and provide regular, data-driven recommendations to L&D and business leadership.
• Support Learning Technology Optimization
• Partner with LMS administrators and vendors to enhance system functionality, user experience, and content accuracy.
• Monitor usage trends, identify system-related barriers, and drive continuous improvements to increase adoption and effectiveness of learning technologies.
• Serve as a Senior Learning Partner
• Act as a trusted advisor to assigned business areas, aligning learning solutions to evolving skill, performance, and engagement needs while reinforcing a culture of continuous learning and improvement.
• Mentor & Model Best Practices
• Provide guidance and informal mentorship to junior team members.
• Promote best practices in project management, continuous improvement, facilitation, and stakeholder engagement to elevate overall team capability.

Senior Manager, Learning and Development – Optimization & Continuous Improvement – Learning Technology

• Oversee practice operations for a group of 6-10 Aspen Dental branded practices
• Play a critical role spearheading growth and process improvement initiatives
• Own full profit and loss responsibility and develop close working partnerships with the entire practice staff
• Travel to nearby offices to support practice operations
• Provide training and development support to ensure all practice staff demonstrate knowledge of the business model, operating procedures, and protocols
• Evaluate and communicate staffing needs to enable effective hiring and onboarding experiences for new team members
• Support daily office operations within the region as necessary

• Oversee practice operations for a group of 6-10 Aspen Dental branded practices
• Play a critical role in spearheading growth and process improvement initiatives
• Own full profit and loss responsibility
• Develop close working partnerships with the entire practice staff
• Travel to nearby offices to support practice operations (3-4 days per week)
• Provide training and development support to ensure all practice staff demonstrate knowledge of the business model, operating procedures, and protocols
• Evaluate and communicate staffing needs to enable effective hiring and onboarding experiences for new team members
• Support daily office operations within the region as necessary

• perform insurance adjudication
• customer service
• patient collection job functions
• support the execution and achievement of functional areas and company goals
• partners with internal departments to resolve issues
• point of contact for internal and external customer inquiries
• use software and company systems to analyze data reporting
• plan, organize, and execute tasks and activities
• respond to and resolve issues related to claim adjudication, patient and billing inquiries
• may be required to meet productivity and quality standards

Revenue Cycle Management Specialist

• Help support the clinical needs of the practice’s patients and doctors
• Assist the Specialist chair-side, as needed, during treatment procedures
• Maximize your career potential and help make a difference in your community
• Travel to nearby offices to support patient care**
• Take dental X-rays
• Set up and breakdown operatory post treatment
• Manage infection control – prepare and sterilize instruments and equipment
• Educate patients on appropriate oral hygiene strategies to maintain good oral health
• Perform various office tasks as necessary
• Work collaboratively with other members of the dental team to provide exceptional patient care

Dental Assistant – Endodontist

Director

• support practice operations for a group of Aspen Dental-branded practices within a designated territory
• be responsible for leading the operations teams within your supported practices and drive a strong culture that will support and help enable all team members to be successful
• Travel across the territory to maintain a consistent presence within practices and ensure their success
• Provide training and development support to team members to strengthen business results, operating procedures, and protocols within the practices
• In partnership with the talent acquisition team and the regional manager, evaluate and communicate staffing needs to enable effective hiring and onboarding experiences for new team members
• Provide additional support as needed by practice owners

Territory Director

• Support practice operations for a group of Aspen Dental-branded practices within a designated territory
• Lead the operations teams within supported practices and drive a strong culture that enables team members to be successful
• Travel across the territory to maintain a consistent presence within practices and ensure their success
• Provide training and development support to team members to strengthen business results
• In partnership with the talent acquisition team and the regional manager, evaluate and communicate staffing needs
• Provide additional support as needed by practice owners