ASPEN DENTAL GROUP, PC

Project Manager

• Plan, coordinate and oversee the rollout of new programs or operational processes within field operations.
• Create business cases, return on investments and executive level presentations.
• Document scope of services for each project and analyze performance metrics and training; and create scalable playbooks for national deployment.
• Partner with key departments to ensure smooth implementation and stakeholder alignment.
• Execute communication and training strategies that drive adoption, engagement and long-term sustainability.
• Identify opportunities for efficiency, standardization and continuous improvement across field operations.
• Track performance metrics, feedback from field teams; prepare regular updates for leadership.
• Anticipate potential implementation barriers, proactively develop mitigation plans and ensure resolution during implementation phases.

Project Manager, Field Operations

Operations

• Lead daily operations for the digital design organization.
• Establish, monitor, and evolve performance metrics.
• Support and coach design managers.
• Implement and sustain lean and Six Sigma methodologies.
• Mentor direct-report managers to strengthen their leadership capabilities.

Senior Manager, Digital Manufacturing Operations

Consultant

• You’ll guide them through their smile transformation by combining empathy with consultative sales skills to help patients commit to treatment with confidence.
• Consult with patients on recommended treatment plans and product offerings, explaining options in clear, compassionate terms as outlined by the clinician
• Build trust and patient confidence by overcoming objections with empathy, education, and financial clarity
• Create and present customized payment plans tailored to each patient’s financial needs
• Act as the patient’s primary point of contact after their initial visit, answering questions and providing ongoing guidance
• Support treatment acceptance by applying consultative sales techniques that connect patient needs with appropriate solutions
• Follow up with patients to encourage treatment decisions and ensure timely communication
• Track and report on KPIs (e.g., consult-to-acceptance rates, follow-up conversion, payment plan adoption) while leveraging CRM tools to document interactions and monitor follow-ups
• Partner with the dental team to deliver high-quality, patient-first experiences that align with company policies, regulations, and dental board standards
• Collaborate with the Regional Sales Manager to refine consult approaches, improve close rates, and stay current on product offerings, promotions, and financing options
• Identify opportunities for additional services or products that enhance patient outcomes and practice performance
• Ensure a smooth handoff from consultation to procedure, minimizing patient stress and creating a seamless experience
• Deliver an exceptional patient experience with every interaction—supportive, transparent, and compassionate—building loyalty and trust in Aspen Dental

Patient Care Consultant

Account Manager

• This is a travel based position with travel throughout Eastern Pennsylvania and New Jersey.
• Delivering regional training designed to promote quality care, patient satisfaction and increase revenue.
• Assists with recruitment, hiring and onboarding of new hygienists at Aspen Dental practices.
• Works with vendor partners to arrange field meetings and increase product utilization.
• Assists with training initiatives on new patient care products and processes.
• Functions as a liaison to ADMI’s territory hygiene team, responding to daily phone and email inquiries regarding policies, reports, product features, incentives, ordering, support materials, etc.
• Partners with practice owners and ADMI field management teams to assist in the preparation of hygiene budgets and determine hygiene needs for the territory, floats, additional hygiene days.
• Coach under-performing offices.
• Additional developmental duties as directed or requested by practice owners of supported offices.

Territory Manager, Hygiene Support

Graphics Designer

• Work remotely to support assessment of scans coming into the design queue
• Complete designs within the set productivity and quality standards
• Go through design certification training program to learn to design digital dentures using industry-leading software
• Focus on learning and developing new skills as you progress through tiers of increasing complexity
• Collaborate with other members of the digital denture team to provide exceptional patient care

Project Manager, Field Operations

Senior Manager, Digital Manufacturing Operations

Patient Care Consultant

Territory Manager, Hygiene Support

Denture Digital Designer, Trainee