ASPEN DENTAL GROUP, PC

Administrative Assistant

• Lead the office in all office operations in support of the doctors
• Provide superior patient service with compassion and care
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team
• Review monthly business results, manage profit and loss, align sales plan to support business goals
• Prepare and lead daily huddles with team

Dental Office Manager

Account Manager

• This is a travel based position with travel throughout Jacksonville, FL to Pensacola, FL and parts of south Georgia.
• Delivering regional training designed to promote quality care, patient satisfaction and increase revenue.
• Assists with recruitment, hiring and onboarding of new hygienists at Aspen Dental practices.
• Works with vendor partners to arrange field meetings and increase product utilization.
• Assists with training initiatives on new patient care products and processes.
• Functions as a liaison to ADMI’s territory hygiene team, responding to daily phone and email inquiries regarding policies, reports, product features, incentives, ordering, support materials, etc.
• Partners with practice owners and ADMI field management teams to assist in the preparation of hygiene budgets and determine hygiene needs for the territory, floats, additional hygiene days.
• Coach under-performing offices.
• Additional developmental duties as directed or requested by practice owners of supported offices.

Territory Manager – Hygiene Support

Manager

• Lead team of 10+ Credentialing Specialists that oversee all Provider Credentialing for Aspen Dental
• Organizes + leads the Credentialing Committee weekly
• Ensure that all licensure, certification, and CME is updated and active for all clinical and ancillary staff
• Supervises, plans, directs, coordinates, and evaluates the work product of team members
• Supervise and assist new providers with obtaining required clinical licenses and coordinates the full cycle onboarding
• Establish policies, procedures, toolkits, and best practices necessary for successful provider onboarding
• Supervises the maintenance and monitoring all licenses and certifications
• Supervised the coordination of provider enrollment activities (including initial credentialing or re-credentialing)
• Ensure all facilities/practitioner licenses and certifications are accurate and in good standing at all times
• Ensure that all processing and reporting deadlines are consistently achieved
• Responds to requests from management/staff/providers/outside entities related to credentialing of practitioners

Manager, Credentialing

Medical Director

• Educates, trains, and mentors doctors with hands on surgical and implant restorative procedures both in office and through learning and development programs.
• Serves as the primary clinical contact for division internal and external implant partners and successfully builds, develops and maintains essential partnerships.
• Actively reviews evidence-based practice standards, dental care advances and recommends incorporating such standards and advances into the dental practice.
• Advises dentists and clinical team members on appropriate implant treatment plan recommendations based on patient unique needs.
• Provides in-office and in-region support to Doctors and Practice teams, emphasizing the highest standard of patient care and practice productivity.
• Develops and implements implant related programs that help Aspen Professionals provide superior patient care, exceptional practice productivity and outstanding business results.
• Assists with implant continuing education program development and presentation both at the regional and national level, including; active participation in regional market development meetings.
• Participates in Doctor programs.
• Supports the evaluation, recommendation, and implementation of new patient care implant technologies.
• Partners with Field Leadership, Human Resources, Talent Acquisition, and Practice Ownership to establish and monitor and evaluate successful Doctor retention strategies.
• Monitors revenues and expenditures for assigned Practices to assure budgeted profit targets related to implant procedures are met or exceeded.
• Identifies underperforming Practices; partners with Doctors to implement and monitor plans to achieve and exceed operational success.

Clinical Director – Implants

Director

• Develop and drive launch strategies around lab related initiatives for both operations and clinical stakeholders
• Develop and drive ongoing sustainment strategies to drive performance at the practice level
• Oversee tracking of performance metrics to achieve organizational goals
• Understand the needs of the operators and develop resources to drive operational excellence in the field
• Inspire and coach the team to grow their leadership capabilities and foster a high-performance culture
• Drive a team-wide focus on professional growth, collaboration, and engagement
• Develop and execute strategies for talent retention and succession planning
• Incorporate a strategy of cross training and ongoing continuous education that promotes highly skilled team members
• Collaborate with other Field and PSC partners to ensure smooth operational processes and procedures as it pertains to the lab
• Partner with stakeholders to ensure all L&D content needs are created and circulated for both implementation and new hire training
• Create a process for continuous review of content to ensure all Aspen Dental programs have the most up-to-date lab-related content
• Cultivate a bottom-up approach to problem-solving and innovation by empowering teams to identify and implement solutions
• Foster cross-functional collaboration to promote alignment, accountability, and knowledge sharing
• Collaborate with stakeholders and vendors to ensure the needs of the office users are communicated clearly for continuous product improvement

Director, Dental Lab Implementation

• Provide or coordinate on-site and virtual training for lab and clinical staff; ensure understanding and accountability for proper use of new systems, workflows, and enhancements.
• Monitor implementation performance using defined KPIs and proactively address delays, technical issues, or compliance concerns.
• Maintain implementation documentation, SOPs, and training materials.
• Serve as the primary point of contact during the implementation phase, ensuring timely communication, issue resolution, and successful implementation.
• Develop and manage detailed implementation plans, including checklists, timelines, and task assignments to ensure a smooth and organized deployment.
• Coordinate installation and calibration of digital lab equipment (e.g., CAD/CAM systems, 3D printers, milling machines, scanners) and confirm operational functionality.
• Follow and enforce Aspen Dental standard lab workflows, documentation, and SOPs to ensure consistency across all practice locations.
• Conduct post-implementation reviews to assess readiness, gather feedback, and ensure ongoing accountability for lab performance.
• Provide regular updates to the Lab Implementation Senior Manager, flagging risks, successes, and improvement opportunities.

Manager, Dental Lab Implementation

Recruitment

• Develop and execute data-driven sourcing strategies in partnership with recruitment marketing to build a pipeline of high-quality candidates
• Utilize the ATS, social media, job boards, and professional networks to proactively identify and engage potential hires
• Implement a structured, multi-touch outreach cadence to maximize candidate response and engagement
• Manage job requisitions, ensuring all sourcing activities align with business hiring needs and priorities
• Maintain a strong candidate pipeline, fostering relationships for future hiring needs
• Track and analyze key sourcing metrics, including conversion rates from initial contact to phone screen, interview, offer, and hire
• Ensure a seamless candidate experience while maintaining high-speed execution of sourcing efforts
• Screen leads/candidates for qualifications
• Schedule phone / virtual interviews for TAM

Talent Acquisition Strategist

• Creates annual business category strategic execution plans based on overall company annual strategic direction
• Engages and enrolls field leadership through communication, education and continuous follow up
• Develops and executes on division growth plans (quarterly and annually) to support business category opportunities and forecast expectations
• Analyzes division customer trends and plans and executes on activities to achieve sales goals
• Partners with owners, office staff, and division leaders to achieve desired results
• Informs business category strategic direction and marketing plans by providing feedback on product effectiveness, opportunities, and patient needs and reactions
• Communicates any business category product issues, loss or potential loss of key patients, or competitive sales strategies that negatively or positively affect division growth plans
• Studies and stays informed on business category products, technologies, clinical studies, competitive activity, and other general information of interest to Aspen or our patients
• Applies this knowledge to strategies and tactics to generate business line growth
• Regularly educates owners, office staff, and division leaders on business category products, innovation, and sales opportunities to drive full engagement to achieve desired results
• Monitors business category performance, rewards high performing teams and creates improvement plans for teams with opportunity
• Executes on centrally planned division contests and incentives
• Continuously fosters relationships with business category suppliers, remaining up-to-date on product features, benefits, and opportunities
• Advises owners on business category opportunities and applications related to patient treatment plans
• Identifies growth drivers and consults office staff on how to identify and capitalize on opportunities
• Coaches and develops field leadership and office staff to improve performance and capability, partners with Regional Managers to resolve performance issues, provides positive feedback, coaches Regional Managers to take corrective action when needed.

Division Director – Implant Support

• Oversee practice operations for a group of 6-10 Aspen Dental branded practices
• Spearhead growth and process improvement initiatives
• Own full profit and loss responsibility
• Develop close working partnerships with the entire practice staff
• Travel to nearby offices to support practice operations
• Provide training and development support for practice staff's knowledge of business model and operating procedures
• Evaluate and communicate staffing needs to enable effective hiring and onboarding experiences

Regional Manager

• Lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients
• Participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization
• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance

• Join a dedicated recruiting team focused on sourcing and hiring Hygienists
• Partner closely with managers to assess needs and develop a recruiting plan
• Open requisitions and post job openings
• Source licensed Hygienists using a variety of recruiting and sourcing tools/methods and Social Media channels
• Screen, qualify, and make recommendations for interviews
• Work closely with the Academic team to recruit from colleges/universities and Hygiene programs; attend job fairs as required
• Manage the candidate selection/interview process
• Manage the negotiation, closing, and onboarding elements of candidate/new start relations
• Support organization that provides non-clinical business support services to more than 900 independently owned and operated Aspen Dental offices across the U.S.

Recruiter, Dental Hygienist

• Oversee practice operations for a group of 6-10 Aspen Dental branded practices
• Spearhead growth and process improvement initiatives
• Own full profit and loss responsibility for the region
• Develop close working partnerships with practice staff
• Travel to nearby offices to support practice operations
• Provide training and development support to ensure practice staff understand business model, operating procedures, and protocols
• Partner with talent acquisition and office managers to evaluate and communicate staffing needs and enable effective hiring and onboarding
• Support daily office operations within the region as necessary
• Positively affect patients’ lives and give back to communities

• Delivering regional training designed to promote quality care, patient satisfaction and increase revenue.
• Assists with recruitment, hiring and onboarding of new hygienists at Aspen Dental practices.
• Works with vendor partners to arrange field meetings and increase product utilization.
• Assists with training initiatives on new patient care products and processes.
• Functions as a liaison to ADMI’s territory hygiene team, responding to daily phone and email inquiries regarding policies, reports, product features, incentives, ordering, support materials, etc.
• Partners with practice owners and ADMI field management teams to assist in the preparation of hygiene budgets and determine hygiene needs for the territory, floats, additional hygiene days.
• Coach under-performing offices.
• Additional developmental duties as directed or requested by practice owners of supported offices.
• As an employee of ADMI, this is a non-clinical support role that will be providing advice to hygienists practicing with and employed by Aspen Dental-branded practices.

ASPEN DENTAL GROUP, PC

Dental Office Manager

Territory Manager – Hygiene Support

Manager, Credentialing

Clinical Director – Implants

Director, Dental Lab Implementation

Manager, Dental Lab Implementation

Talent Acquisition Strategist

Division Director – Implant Support

Regional Manager

Dental Office Manager

Recruiter, Dental Hygienist

Regional Manager

Territory Manager, Hygiene Support

Territory Manager - Hygiene Support