Aroma-Zone

Counselor

• Accueillir, accompagner, conseiller le client sur la gamme Capillaire Aroma-Zone
• Conseiller les clients sur les autres gammes de produits
• Participer aux opérations de caisses et encaissement clients
• Participer à la vie de la boutique : propreté et réassort des rayons, merchandising, opérations d’ouverture et fermeture
• Se former en continue sur l’ensemble des produits Aroma-Zone et partager sa connaissance des produits avec l’équipe
• Peut être amené(e) à animer des ateliers de cosmétiques maisons

Conseiller de Vente Expert Capillaire

• Welcome and support customers, ensuring high-quality advice and a pleasant experience
• Advise customers based on your aesthetic/cosmetic expertise across the full Aroma-Zone product range
• Participate in cashier operations (store opening and closing) and process customer payments
• Contribute to store upkeep: cleanliness, restocking shelves, and merchandising
• Provide specialised advice on essential oils alongside the store’s naturopath(s)
• Continuously train on the entire Aroma-Zone product range

Beauty Sales Advisor - Expert, F/M

• Greet, assist, and advise customers on the Aroma-Zone haircare range
• Ensure the quality of advice and customer wellbeing
• Advise customers on other product ranges
• Take part in cashier operations and customer checkouts
• Contribute to store life: cleanliness, restocking, merchandising
• Continuously train on the full Aroma-Zone product line
• Lead DIY cosmetics workshops (may be required)

Haircare Sales Expert

Ecommerce

• Contribute to building, enriching and prioritizing the product roadmap
• Lead end-to-end Discovery for your scope, aligned with business and strategic priorities
• Identify, qualify and formalize high-impact product opportunities based on user and business needs and data analysis
• Design and run advanced user research (interviews, tests, qualitative and quantitative analysis)
• Define and evaluate solution hypotheses and product scenarios, in collaboration with UX/UI, CRO and engineering teams
• Build well-argued product recommendations including objectives, expected impacts, risks and dependencies
• Scope mature product initiatives and ensure a clear handover to Delivery teams

Product Manager – E-Commerce

Engineer

• Develop and maintain data pipelines on GCP and Azure
• Transform and model data using SQL and dbt
• Design efficient analytical models (fact and dimension tables)
• Implement data quality checks and document datasets
• Ensure the consistency and reliability of metrics in data visualization tools
• Collaborate with business teams and Data & AI Engineers to meet business needs
• Contribute to the continuous improvement of BI practices and standards

Analytics Engineer Intern

• Ensure customer satisfaction: welcome customers, assist them, identify their needs, and advise across the entire store
• Provide specialized advice to customers on cosmetics, cosmetic kits, and DIY/home cosmetic formulations
• Maintain high-quality, relevant advice by continuously learning, training, and staying informed about ingredients, products and essential oils
• Handle transaction recording and payment processing while following best practices for customer reception
• Ensure customer comfort and manage customer disputes at the register calmly and diplomatically
• Participate in store activities including restocking, merchandising, cleaning, and setting up displays and in-store events
• Monitor sales indicators communicated by your manager and contribute to achieving the store's objectives

Sales Advisor

• Welcome and assist customers, ensuring high-quality advice and a positive experience
• Advise customers using your beauty/cosmetics expertise for all Aroma-Zone products: DIY cosmetic kits and homemade formulations, ready-to-use organic products, active ingredients and essential oils
• Participate in cash register operations (store opening and closing) and customer checkouts
• Contribute to store operations: cleanliness and restocking of shelves, merchandising, store opening and closing tasks
• Provide more detailed advice to customers on essential oils, their properties and safe usage precautions when required
• Continuously train on the full Aroma-Zone product range and share knowledge with the team
• May be asked to lead DIY cosmetics workshops

Beauty Sales Expert

• Welcome, assist, and advise customers on the Aroma-Zone haircare range
• Ensure high-quality advice and customer well-being
• Provide recommendations on other product ranges
• Assist with cashier operations
• Contribute to store upkeep: shelf replenishment, cleanliness, and merchandising
• Continuously train on the full Aroma-Zone product line
• Share product knowledge with the team
• Lead DIY cosmetics workshops

Haircare Sales Specialist

• Welcome, assist and advise customers on the Aroma-Zone product range
• Advise customers on cosmetics, cosmetic kits and homemade cosmetic formulations
• Ensure customer satisfaction: greeting, guidance and wellbeing
• Coordinate the launch of new products in your department
• Ensure the safety of people and property in your area
• Propose and implement customer information tools
• Participate in store opening and closing operations

Expert Sales Advisor, Essential Oils

• Welcome, assist, and advise customers on the Aroma-Zone range: essential oils, their properties, and usage precautions
• Advise customers on cosmetics, cosmetic kits, and DIY cosmetic formulations
• Ensure customer satisfaction: welcoming, support, and overall customer experience
• Coordinate new product launches within your department
• Ensure the security of goods and the safety of people in your department
• Propose and implement customer information tools
• Participate in store opening and closing procedures
• May be asked to represent the company to the press and media

Manager

• Lead and manage all store activities in collaboration with the Store Manager
• Ensure complete customer satisfaction
• With your team, handle sales registration and payment transactions
• Maintain overall store standards: merchandising, promotional displays, restocking, organization, hygiene and cleanliness
• Lead, organize and motivate the teams
• Provide ongoing training to staff
• Ensure mastery of and compliance with procedures
• Manage the teams in the absence of the Store Manager
• Oversee operational organization and follow-up from store opening to closing
• Verify the cash register system is updated at opening
• Ensure cash management and compliance of bank deposits

Assistant Store Manager – Fixed-term Contract

• Ensure the commercial momentum within the district as defined by the Regional Manager
• Monitor and grow sales across your boutique district
• Ensure quantitative and qualitative objectives are met and implement action plans
• Lead, develop and motivate your district's field teams
• Coordinate salesforce activities to optimize results
• Serve as the liaison between field teams and Regional Managers
• Maintain a strong in-store presence; when needed, welcome, advise and process customer transactions
• Manage HR contracts and staff movements
• Oversee onboarding of new employees
• Ensure HR policies and procedures are properly applied at points of sale

District Manager

• Ensure the organization and operational oversight of the store
• Ensure customer satisfaction and support team members
• Lead and manage all store activities
• Maintain total customer satisfaction
• Handle check-in and payment operations
• Ensure the overall upkeep and presentation of the store
• Motivate, coordinate and organize team activities
• Train staff on sales concepts and techniques
• Ensure compliance with and monitoring of procedures
• Manage the team in the absence of the Store Manager
• Oversee store operations from opening to closing
• Control opening and closing of registers

Assistant Store Manager

Payroll

• Preparation of payslips, verifying all required information
• Review and entry of data related to payroll processing
• Management of the company's tax and social security filings

Conseiller de Vente Expert Capillaire

Beauty Sales Advisor - Expert, F/M

Haircare Sales Expert

Product Manager – E-Commerce

Analytics Engineer Intern

Sales Advisor

Beauty Sales Expert

Haircare Sales Specialist

Expert Sales Advisor, Essential Oils

Expert Sales Advisor, Essential Oils

Assistant Store Manager – Fixed-term Contract

District Manager

Assistant Store Manager

Payroll Administrator